Jobs at EMSAR - Equipment Management Service and Repair

Perform preventive maintenance, troubleshooting, calibration, and repairs on medical and scientific equipment. Use diagnostic and test tools, read schematics, document service work in Microsoft-based systems, manage service orders, communicate with customers, and travel occasionally to support nationwide field service needs.

Perform preventive maintenance, troubleshooting, calibration, and repairs on biomedical and scientific equipment. Use diagnostic and test tools, interpret schematics, document service activity in Microsoft-based systems, manage service work orders, and occasionally travel to customer sites.

Traveling critical care RN who teaches clinicians to use and configure patient monitoring systems, provides in‑services and on‑site support during installations/upgrades, collects customer feedback, and travels nationally on per‑diem assignments with a six‑month orientation program and benefits for eligible educators.

Travel-based Clinical Educator who trains clinical staff on critical care monitoring equipment, configures monitor setups, provides classes and on-the-fly training, supports installations/upgrades, and communicates customer feedback to clinical and support teams.

Traveling clinical educator who trains and supports hospital staff on critical care monitoring equipment, configures monitor setups, provides classes and on-site support for installations/upgrades, and relays customer feedback to clinical and technical teams.

Travel-based Clinical Educator teaching clinicians to use and configure critical care patient monitoring systems, providing in‑services, on‑site support during installations/upgrades, and relaying customer feedback to clinical and technical teams. Requires hands‑on critical care expertise and frequent interstate travel to hospitals nationwide.

Traveling Clinical Educator (Critical Care RN) teaches and supports clinicians on critical care monitoring equipment, configures monitor setups, provides classes and on‑the‑fly training, offers on‑site support during installations/upgrades, and relays customer feedback to clinical and support teams while traveling across assigned regions.

Traveling clinical educator provides on-site training, configuration, and go-live support for critical care monitors; delivers end-user education, documents interactions, maintains product competency, meets vendor credentialing, and manages travel and reporting requirements.

Perform preventive maintenance, troubleshooting, calibration, and repair of medical and scientific equipment. Use diagnostic/test tools, interpret schematics, document service work, manage work orders, communicate with customers, and travel occasionally to support field service needs.

Schedule and coordinate onsite services for healthcare customers: confirm inventory, dispatch and track work orders and parts using Salesforce/ServiceMax/EMSAR, route technicians, manage travel, monitor dashboards, ensure SLAs, perform level 2 work-order reviews, and liaise with field teams and vendors.

Coordinate project activities for internal and external customers: track performance vs. contracts, assist with resource planning and quoting, document and follow up on tasks, support client playbook development, and provide proactive customer service with guidance from senior coordinators.

Oversee product operations, commercial support, and service delivery to ensure scalable product management, consistent service quality, and improved operational processes. Coordinate launches, support pricing/contract processes, monitor KPIs, lead Product Operations Specialists, and drive continuous improvement and reporting.