Jobs at Easyship

Lead enterprise frontend architecture and implementation using React.js and TypeScript. Establish reusable patterns, mentor engineers, conduct architectural and code reviews, and optimize performance and scalability across devices and network conditions. Collaborate with product managers, designers, and backend architects on technical roadmaps. Use AI-assisted development tools to accelerate delivery and champion emerging frontend practices such as Micro-Frontends and Server Components.

Manage strategic export programs across clients, carriers, internal teams, and international markets. Coordinate carrier onboarding, lane changes, trade compliance requirements, operational milestones, issue triage, escalations, reporting, and program expansions. Support client meetings, define requirements, track performance, resolve shipping and technology issues, and coordinate new features, geographies, integrations, and value-added services.

Build and maintain scalable data pipelines, BigQuery warehouses, Dataform/dbt transformations, data services, APIs, and data quality monitoring in GCP. Support machine learning workflows and develop an AI-driven insights layer. Collaborate with analysts, data scientists, and stakeholders to deliver reliable data solutions for Easyship’s SaaS and eCommerce shipping platform. This is a full-time onsite role in Bangalore aligned with UK working hours.

Lead multi-channel inbound and growth marketing to drive demand and revenue. Own SEO/GEO, content, social, email, community, and performance programs; build repeatable content systems; leverage AI agents and automation; activate founder-led channels; partner with Product and Partnerships for go-to-market campaigns.

Own the full sales cycle for eCommerce merchants: qualify leads, run consultative discovery, deliver demos and ROI cases, negotiate terms, close deals, and collaborate with onboarding and customer success to ensure smooth handoffs. Maintain pipeline hygiene, CRM accuracy, forecasts, and stay informed on market and competitor activity.

As an Engineering Manager, you'll lead a backend squad, contributing to code and architecture, ensuring technical quality, collaborating with product managers, and improving engineering practices.

The role involves managing enterprise sales cycles, building relationships with high-value accounts, and providing tailored logistics solutions. The candidate will negotiate complex deals and collaborate with various teams to drive strategic growth.

The role involves managing the full sales cycle for Easyship's largest accounts, building enterprise opportunities, and acting as a trusted advisor to clients, translating their needs into logistics solutions.

Own the fraud, risk, account management, subscription, authentication, authorization, and payment security roadmap. Lead discovery through delivery, prioritize initiatives using ROI and conversion-versus-loss trade-offs, and partner with engineering, data, finance, risk operations, support, and logistics teams. Define metrics for fraud, chargebacks, disputes, false positives, and operational efficiency while improving customer trust, compliance, and profitability.

Own the fraud and risk product roadmap across account management, authentication, subscriptions, enterprise identity, checkout, payment security, and KYC/KYB. Lead discovery through release, prioritize initiatives using ROI and conversion-versus-fraud tradeoffs, and partner with engineering, data, finance, risk operations, support, and logistics teams. Define metrics for fraud, chargebacks, disputes, false positives, and operational efficiency while ensuring compliant, secure customer experiences.

As a Senior Backend Engineer, you will build and maintain web applications' back-end, scale RESTful APIs, and lead new product development while mentoring junior developers.

Provide multi-channel customer support (live chat, email, phone) for Easyship customers, liaise with couriers and vendors to resolve delivery/technical issues, collect feedback, maintain customer relationships, collaborate with Sales/Product/Operations, and identify process improvements to drive high customer satisfaction.

Provide frontline support via live chat, email, and phone for Easyship customers; liaise with couriers and vendors to resolve delivery and technical issues; collect customer feedback, collaborate with Sales/Product/Operations, and identify process improvements to maintain high customer satisfaction.

Create and edit multi-format content, support end-to-end marketing campaigns across paid, owned, and earned channels, manage social media and SEO/CRO tasks, track performance with analytics tools, and coordinate with Sales, Product, and Design to support launches and events.

Manage end-to-end recruitment across regions: source and headhunt candidates, create job descriptions, post roles, screen applications, conduct interviews and reference checks, maintain candidate relationships, handle HR administrative duties (records, reporting, P-File management), and support ad-hoc projects. Hybrid role based in London.

Partner directly with the founder to turn cross-functional data into strategic insight—perform ad-hoc and modelled analysis, write performant SQL, use modern AI tools, define success metrics, and communicate clear commercial recommendations to influence company decisions.

Lead Easyship's data and AI strategy, scale analytics/data engineering/data science teams, enable self-serve analytics, ensure data quality/governance, drive ML initiatives and cross-functional data adoption.

Own Easyship's multi-channel inbound growth engine: plan and optimize SEO/GEO, content, social, email, community and performance programs; build scalable content systems and founder-led channels; leverage AI agents and automation to boost efficiency; and partner with Product and Partnerships to translate features and launches into revenue-driving campaigns.

Lead and coach an enterprise sales team to exceed pipeline and revenue targets for complex eCommerce/logistics deals. Own hiring, onboarding, forecasting, GTM playbook (MEDDIC), cross-functional partnership, data-driven performance diagnosis, and competitive market insight.

As a Technical Support Expert, you will manage client technical issues, providing detailed analysis and resolution while maintaining communication with stakeholders.