Jobs at Easyship

Investigate and resolve escalated technical incidents for backend systems, participate in on-call rotations, build automation and tooling, improve logging/monitoring, document resolutions, and collaborate with engineering and product to eliminate root causes and empower L1/L2 teams.

Lead post-sale customer relationship to drive onboarding, retention, expansion and NRR. Build and scale Customer Success, Sales & Support in India, define CS strategy, manage executive accounts, partner with Sales and Product, use AI/automation to scale, and report KPIs to the executive team.

The Product Manager will define and shape Easyship's warehouse software roadmap, manage project delivery, collaborate across teams, and enhance operational efficiency.

The VP of Client Services will lead the Customer Success function, focusing on onboarding, retention, and expansion of clients while managing key account relationships and collaborating with Sales and Product teams.

The role involves managing product roadmaps for warehouse software, collaborating with global teams, and enhancing shipping logistics efficiency.

As a Senior Backend Engineer at Easyship, you will architect systems, optimize APIs, mentor developers, and leverage AI tools to enhance coding efficiency.

As a Technical Support Expert, you will manage client technical issues, providing detailed analysis and resolution while maintaining communication with stakeholders.

Operate day-to-day HR, IT support, office and vendor management for the Bengaluru office. Manage onboarding, attendance, leaves, exits, employee records, IT tickets, device setups, SaaS licenses, facilities, supplies, events, travel and vendor invoices to ensure smooth employee experience and operations.

Own the full outbound sales cycle for enterprise e-commerce and marketplace accounts: prospecting, discovery, presenting Easyship's warehousing, fulfilment and shipping solutions (US-focused), managing pipeline and forecasts, closing deals, and coordinating onboarding with Product, Tech, Operations, and Customer Success while using HubSpot and sales enablement tools.

Lead multi-channel inbound and growth marketing to drive demand and revenue. Own SEO/GEO, content, social, email, community, and performance programs; build repeatable content systems; leverage AI agents and automation; activate founder-led channels; partner with Product and Partnerships for go-to-market campaigns.

Own the full sales cycle for eCommerce merchants: qualify leads, run consultative discovery, deliver demos and ROI cases, negotiate terms, close deals, and collaborate with onboarding and customer success to ensure smooth handoffs. Maintain pipeline hygiene, CRM accuracy, forecasts, and stay informed on market and competitor activity.

As an Engineering Manager, you'll lead a backend squad, contributing to code and architecture, ensuring technical quality, collaborating with product managers, and improving engineering practices.

The Sales Manager will lead a team of enterprise Account Executives, driving revenue and performance targeting complex multi-stakeholder deals. Responsibilities include coaching, refining sales processes, conducting forecasts, and hiring new team members.

The role involves managing enterprise sales cycles, building relationships with high-value accounts, and providing tailored logistics solutions. The candidate will negotiate complex deals and collaborate with various teams to drive strategic growth.

The role involves managing the full sales cycle for Easyship's largest accounts, building enterprise opportunities, and acting as a trusted advisor to clients, translating their needs into logistics solutions.

As a Senior Backend Engineer, you will build and maintain web applications' back-end, scale RESTful APIs, and lead new product development while mentoring junior developers.