Jobs at Dovenmuehle Mortgage, Inc.

Processes cashier payments and mortgage payoffs using servicing software, reviews mailed transactions, resolves rejected payments, supports wires and reports, researches accounts, and maintains regulatory compliance. Requires strong data entry, math, cash balancing, communication, and Microsoft skills in a high-volume environment.

Processes insurance loss draft documents, checks, mail, and restricted escrow funds for mortgage accounts. Reviews open tasks, sends required correspondence and payments, follows client guidelines, and completes regulatory compliance testing. The role requires accurate independent decision-making, strong organization, communication skills, computer use, and a high school diploma. Work is primarily onsite in an office environment, with occasional lifting of up to 25 pounds.

Provides administrative and customer/client support for a mortgage servicing department. Responsibilities include maintaining documents, files, databases, timelines, and task assignments; responding to inquiries; proofreading correspondence; coordinating research and deliverables; resolving customer issues; and ensuring accurate, timely documentation and regulatory compliance.

Prepares investor accounting reports, remits mortgage-related funds, transfers loan sales, reconciles bank and cash activity, researches exceptions, and resolves reporting variances. Maintains investor loan and pool balances, responds to client inquiries, identifies risks, and ensures compliance with investor guidelines, contracts, and regulatory requirements.

Processes cashier transactions, mortgage payments, and payoffs using internal servicing software. Reviews, sorts, verifies, reconciles, and applies payments; researches discrepancies; manages reports, wires, transmittals, and account inquiries. Handles scanning, filing, faxing, phone communication, and JIRA tasks. Supports training and regulatory compliance while maintaining accuracy in a high-volume environment.

Manage relationships with assigned mortgage subservicing clients, providing centralized support, resolving service and billing issues, coordinating internal responses, conducting quarterly relationship reviews, and identifying service enhancements. Monitor client satisfaction, optional service usage, billing opportunities, and account status reporting while maintaining strong communication and regulatory compliance.

Provides legal analysis, advice, litigation oversight, and risk management for mortgage default servicing matters. Handles foreclosure, bankruptcy, eviction, mediation, contested litigation, complaints, pleadings, audits, legal research, regulatory compliance, training, policy reviews, and escalated loan issues. The attorney collaborates with management, legal, compliance, and operational departments, testifies at trials or mediations, and may travel nationally up to 25%.

Manage mortgage subservicing client relationships alongside account managers. Responsibilities include conducting client meetings, assessing satisfaction, identifying service concerns, coordinating internal responses, recommending enhancements, supporting escalations, preparing management reports, monitoring account changes, and assisting with process improvements. The role requires nationwide travel of approximately 25% to 40%, regulatory compliance training, and strong communication, analytical, organizational, and negotiation skills.

Processes HELOC and other specialized mortgage loan requests, reviews borrower and legal documentation, verifies compliance with servicing and investor guidelines, reconciles funds, monitors suspense accounts, prepares reports, coordinates approvals, and communicates with homeowners, clients, vendors, and investors. The role also performs quality control, supports audits, maintains accounting records, and updates loan information in the MSP system.