Loss Draft Processor I
Full time; Non-Exempt; 37.5 hours/week; overtime as required.
Location; Lake Zurich, IL, US
Department: Escrow-Insurance
Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.
General Description:
Monitor properties with insurance claims for mortgagors and mortgage disposition department. Monitor funds in restricted escrow.
Essential Functions and Duties:
- Sort daily mail received.
- Sort checks received.
- Prepare checks to be mailed.
- Check in loss draft documents and checks received.
- Send overnight checks for Insurance Department
- Mail out Loss Draft checks with letters
- Review the “open tasks” monthly and send letters.
- Needs to make decisions within the client guidelines accurately, efficiently, and very professionally.
- To work 95% of the time without assistance from supervisor
- Successfully complete the annual regulatory compliance testing.
- Perform other related duties as assigned.
Department Specific/Additional Duties:
- Work with our Loss Draft Application and other systems.
Required Qualifications:
- Good verbal communication skills; organizational skills
- High School Diploma
Preferred/Other Qualifications:
- Loss draft, insurance, some data entry processing
- PC Skill
Benefits
- Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more.
- Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
- 401 (K) Plan with company match
- Paid Vacation, Sick, Personal and Holidays
Physical Demands and Work Environment:
The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.
The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.
The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.
In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.
Skills Required
- High school diploma
- Good verbal communication skills
- Organizational skills
- Ability to make accurate decisions independently within client guidelines
- Ability to successfully complete annual regulatory compliance testing
- Loss draft experience
- Insurance experience
- Data entry processing experience
- PC skills
What We Do
Dovenmuehle Mortgage provides private-label mortgage subservicing for banks, credit unions, mortgage bankers, and housing finance agencies. It works alongside clients to administer loans and support their mortgage businesses, combining industry expertise, data-driven solutions, hands-on service, and knowledge of complex regulations. Its services are designed to help clients protect their businesses, assets, and customer relationships while improving performance and pursuing future growth.
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