Jobs at dotSolved System Inc.

Leads architecture for modernizing a legacy billing application with AI-assisted development and migrating it to Azure. Responsibilities include completing an AI agent for extracting usage data from documents, designing secure Azure infrastructure, reviewing generated code, planning migration and integration testing, supporting UAT and production deployment, managing parallel production, and documenting architecture and runbooks. Requires strong stakeholder communication and collaboration with onsite and offshore teams.

Senior ServiceNow Developer responsible for implementing, configuring, supporting, and enhancing ServiceNow HRSD, CSM, and ITSM modules. Duties include production and sandbox support, scripting, workflow automation, reporting, CMDB and Discovery, release testing, security administration, user training, and REST/SOAP/API integrations with tools such as Jira and PagerDuty. The role troubleshoots integration and production issues, manages enterprise ServiceNow environments, and collaborates with business and technical stakeholders.

Own the Salesforce product experience for commercial and medical field teams. Translate cross-functional business needs into platform capabilities, requirements, roadmaps, acceptance criteria, and release plans. Manage prioritization, UAT, deployment readiness, production support, integrations, compliance gates, stakeholder alignment, vendor coordination, training, and go-live activities across Sales Cloud, Marketing Cloud, Service Cloud, and connected enterprise systems.

Lead NetSuite requirements gathering, fit-gap analysis, solution design, configuration, customization, integrations, testing, deployment, user training, and ongoing support. Develop with SuiteScript, SuiteTalk, and SuiteFlow; manage implementations from requirements through go-live; advise clients on standard functionality, custom development, AI capabilities, and workflow automation. Support ERP processes including O2C, P2P, GL, AR, AP, ARM, and R2R.

Administer and support Oracle databases and Oracle E-Business Suite environments, including RAC, Data Guard, performance tuning, RMAN backup and recovery, upgrades, migrations, and cloning. Manage Oracle Cloud Infrastructure resources, database services, cloud migrations, and disaster recovery. Administer Microsoft SQL Server and troubleshoot performance and backup issues. Preferred work includes Exadata optimization, scripting, automation, high availability, and AI-assisted database administration.

Develop and support Salesforce applications using Apex, Lightning Web Components, Visualforce, SOQL/SOSL, and Salesforce configuration features. Build custom functionality, integrations, asynchronous processes, and optimized code within governor limits. Participate in testing, debugging, deployments, production support, code reviews, documentation, and requirement analysis with administrators, consultants, developers, and business stakeholders.

Provide daily support and maintenance for Oracle Fusion Cloud Finance PPM, focusing on Projects Costing and Billing. Troubleshoot user issues and system errors, deliver enhancements, monitor business flows, perform root cause analysis, recommend process improvements, document resolutions and procedures, and communicate effectively with business users and stakeholders.

Leads Oracle-enabled S&OP and demand management process design, including demand and supply reviews, forecasting, governance, requirements, fit-gap analysis, stakeholder facilitation, training, and change management. Partners with business and technical teams to improve planning maturity, forecast accuracy, inventory performance, and executive decision-making. Supports Oracle SCM implementations, enhancements, business cases, ROI analysis, and integrated business planning initiatives.

Build and operate production AI/ML systems, including LLM applications, RAG pipelines, automated model training, APIs, multimodal data pipelines, and MLOps workflows. Deploy and monitor solutions on AWS using SageMaker, Lambda, S3, Glue, EKS, and Bedrock. Implement responsible AI guardrails, data governance, security, CI/CD, model versioning, performance monitoring, and retraining processes.

Provide L2/L3 support and administration for IBM Content Manager, IBM Case Manager, KwikWork, and related ECM platforms. Configure and troubleshoot IBM WebSphere Application Server, execute database queries, and diagnose document management and workflow issues across Windows Server and Linux/Unix environments. Support enterprise migrations, platform upgrades, production issues, and IBM FileNet P8, Content Navigator, or Business Automation Workflow tools.

Designs, automates, deploys, and operates secure, repeatable cloud infrastructure environments. Responsibilities include Infrastructure as Code, CI/CD pipelines, cloud security and access controls, secrets management, monitoring, vulnerability scanning, backup and disaster recovery, production upgrades and rollbacks, Linux administration, troubleshooting, incident management, and creating technical documentation, test evidence, runbooks, and operational procedures.

Design, develop, and deploy advanced NetSuite customizations, integrations, automations, and technical architectures. Lead SuiteScript and SuiteCloud implementations, manage SDF-based deployments and governance, optimize performance, and troubleshoot high-volume transactional systems. Translate functional requirements into technical solutions, advise stakeholders on customization trade-offs, document designs and deployment procedures, review code, and mentor junior developers. Support ERP processes including financials, revenue recognition, taxation, order-to-cash, and procure-to-pay across implementation and managed-service engagements.

Lead the migration of Power BI dashboards and reports to Tableau while preserving data accuracy, functionality, and visual quality. Audit existing BI assets, write complex SQL, optimize data models and dashboard performance, manage Tableau environments, document migration standards and logic, and support Tableau best-practice adoption. Validate migrated reports, identify enhancements, and train internal BI team members during the transition.

Provides L2/L3 production support for Oracle Cloud General Ledger, resolving incidents, journal and integration issues, period-close problems, scheduled-process failures, and reconciliation discrepancies. Supports close activities, quarterly updates, testing, configuration changes, FBDI loads, Oracle Service Requests, documentation, end-user training, and SLA-based ticket management. Collaborates with AP, AR, FA, CM, and Expenses teams and participates in on-call support.

Design, develop, test, deploy, and support enterprise integrations using Workato. Build recipes, workflows, APIs, connectors, and data transformations across SaaS, cloud, database, and enterprise systems. Monitor and troubleshoot production integrations, implement error handling and retries, optimize performance and scalability, document solutions, and collaborate with analysts, architects, developers, and application teams while following security and release-management practices.

Develop and deploy scalable Salesforce solutions using Apex, Lightning Web Components, Visualforce, Flows, APIs, and integrations. Collaborate with architects and stakeholders, conduct code reviews, troubleshoot production issues, support Agile releases, document solutions, mentor junior developers, and optimize platform security, scalability, and performance.

Designs, develops, and deploys NetSuite technical solutions across implementations, customizations, integrations, data migrations, and post-go-live support. Builds SuiteScript, SuiteFlow, SuiteBuilder, and SuiteAnalytics solutions; integrates NetSuite with third-party platforms; creates technical documentation; performs testing and troubleshooting; collaborates with functional consultants; and supports presales activities such as scoping, estimation, and demos.

Designs and executes automated and manual testing for Salesforce CPQ applications, including functional, regression, integration, API, and end-to-end Quote-to-Cash testing. Develops reusable automation frameworks, validates external integrations, analyzes failures, manages defects, and supports CI/CD integration. Collaborates with Salesforce and business teams in Agile ceremonies while maintaining test data, environments, and automation coverage.

Manage and enhance Salesforce applications and Salesforce CPQ, including objects, permissions, automation, reports, data quality, products, pricing, bundles, quotes, approvals, and Quote-to-Cash processes. Troubleshoot configuration and user issues, support deployments and releases, gather business requirements, and collaborate with developers and CPQ consultants on complex configurations. The role also requires stakeholder communication and experience in Agile/Scrum environments.

Lead Oracle Fusion Finance client engagements independently across implementation, support, and enhancement projects. Gather requirements, design and configure Finance modules, coordinate RICEFW development, lead SIT/UAT, manage defects and sign-offs, and support cutover, go-live, hypercare, and production operations. The role also requires client communication in Tamil and English, documentation, training materials, and status reporting.