Teams at dotSolved System Inc.

Leads architecture for modernizing a legacy billing application with AI-assisted development and migrating it to Azure. Responsibilities include completing an AI agent for extracting usage data from documents, designing secure Azure infrastructure, reviewing generated code, planning migration and integration testing, supporting UAT and production deployment, managing parallel production, and documenting architecture and runbooks. Requires strong stakeholder communication and collaboration with onsite and offshore teams.

Senior ServiceNow Developer responsible for implementing, configuring, supporting, and enhancing ServiceNow HRSD, CSM, and ITSM modules. Duties include production and sandbox support, scripting, workflow automation, reporting, CMDB and Discovery, release testing, security administration, user training, and REST/SOAP/API integrations with tools such as Jira and PagerDuty. The role troubleshoots integration and production issues, manages enterprise ServiceNow environments, and collaborates with business and technical stakeholders.

Own the Salesforce product experience for commercial and medical field teams. Translate cross-functional business needs into platform capabilities, requirements, roadmaps, acceptance criteria, and release plans. Manage prioritization, UAT, deployment readiness, production support, integrations, compliance gates, stakeholder alignment, vendor coordination, training, and go-live activities across Sales Cloud, Marketing Cloud, Service Cloud, and connected enterprise systems.