Jobs at Dotmatics

Owns renewals, retention, account health, and expansion sales for assigned Luma customer accounts. Responsibilities include managing renewal cycles, identifying expansion opportunities, negotiating terms, forecasting revenue risk, building relationships with researchers and lab managers, conducting discovery and proposals, maintaining CRM records, and collaborating with Sales, Customer Success, Presales, Finance, and Revenue Operations. The role requires scientific fluency, English and German proficiency, and 30%+ travel across the DACH region.

Own renewals, retention, and expansion for a portfolio of Luma customer accounts. Manage the full renewal cycle, identify and close expansion opportunities, forecast account health and revenue, negotiate contracts, and maintain customer relationships. Partner with Strategic Account Executives, Customer Success, Renewals, Presales, Finance, and RevOps. Engage scientific researchers and lab managers while maintaining CRM records, meeting quotas, and providing market intelligence. The role requires 30%+ travel and at least four years of relevant sales or account management experience.

Owns renewals, retention, and expansion for assigned Luma customer accounts. Responsibilities include managing the full renewal cycle, identifying expansion opportunities, conducting needs assessments, negotiating terms, forecasting account health and revenue, maintaining CRM records, and collaborating with Customer Success, Strategic Account Executives, Renewals, Presales, Finance, and RevOps. The role engages scientific researchers and laboratory decision-makers and requires 30% or more travel.

Lead development of scalable full-stack features for Luma, an AI-powered scientific research platform. Build serverless, event-driven data pipelines; develop tested code and intuitive interfaces; improve architecture and technical debt; conduct code reviews and pair programming; and support production observability, deployment, and monitoring.

Own positioning, messaging, content, campaigns, and sales enablement for Luma and ELN solutions. Translate complex scientific concepts into compelling narratives for researchers and enterprise audiences, develop campaign briefs, gather customer and subject-matter insights, and influence marketing and sales strategy across functions.

Build and maintain automated and manual tests for a LUMA software module using Cypress, TypeScript, Cucumber, and Playwright. Own quality activities including test planning, functional and integration testing, defect investigation, JIRA reporting, API coverage, and CI pipeline reliability. Collaborate with developers, scientists, and DevOps engineers while contributing to release readiness and expanding technical expertise in scientific software testing.

The Product Business Analyst will bridge Product and Engineering within Agile Scrum teams, gathering and translating business requirements into epics, user stories, acceptance criteria, process flows, and functional documentation. Responsibilities include backlog refinement, stakeholder collaboration, UAT, product analytics, workflow analysis, risk mitigation, Agile ceremonies, and supporting wireframes and prototypes. The role requires extensive SaaS business analysis experience and close collaboration with Product, Engineering, QA, UX, and scientific stakeholders.

Build, operate, and improve secure, scalable AWS infrastructure for the ELN Platform. Responsibilities include infrastructure-as-code, automation, observability, monitoring, incident response, cloud security, reliability improvements, troubleshooting, peer code reviews, and collaboration with engineering, security, and DevOps teams.

Build, operate, and improve secure, scalable AWS infrastructure for ELN platform services. Responsibilities include infrastructure-as-code, automation, observability, incident response, cloud security, reliability improvements, troubleshooting, peer code reviews, and collaboration with engineering, security, and DevOps teams.

Leads Dotmatics’ EMEA sales strategy for Luma and related scientific software solutions. Manages and develops regional account executives and sales representatives, drives territory and named-account planning, builds enterprise pipeline, supports complex multinational negotiations, and closes high-value SaaS deals. The role sells across R&D, tech transfer, and production environments while engaging scientific, operational, IT, and executive stakeholders. It also coordinates with Siemens business units, systems integrators, technology partners, marketing, product, and customer success teams.

Leads complex enterprise SaaS implementation and digital transformation projects for scientific organizations. Responsibilities include planning full-cycle delivery, managing scope, cost, resources, risks, vendors, contracts, and compliance; facilitating Scrum events; leading globally distributed teams; engaging senior stakeholders; supporting organizational change and software adoption; resolving issues; preparing executive briefings; managing project expenditures; and developing proposals and estimates.

Drive financial planning, budgeting, forecasting, monthly reporting, KPI analysis, financial modeling, scenario analysis, and variance analysis for a global SaaS business. Partner with cross-functional stakeholders to support business decisions, identify risks and opportunities, improve performance metrics, and contribute to strategic initiatives including M&A, fundraising, and other business projects.

Lead Dotmatics’ AI governance program by developing frameworks, risk tiering, use-case registries, policies, controls, and reporting aligned with regulations and standards. Coordinate the AI Governance Council and Siemens consortium, assess AI risks across product and business functions, embed controls into the SDLC, respond to customer due diligence, and deliver training. The role requires executive communication, cross-functional influence, technical understanding of AI/ML systems, and extensive information security, technology risk, compliance, and regulated-industry experience.

Develop and maintain LabArchives electronic laboratory notebook, inventory, and scheduler products. Collaborate with product, operations, and support teams to design, build, test, release, and improve software features across front-end, back-end, and database layers. Create unit tests and expand automation frameworks, participate in code reviews, security audits, and accessibility evaluations, and contribute to continuous improvement in a remote environment.

Lead development of scalable full-stack features across Node.js and React applications in a distributed, event-driven microservices environment. Build serverless data pipelines, asynchronous APIs, and high-volume scientific data workflows. Maintain reliable, well-tested code, improve architecture, conduct code reviews, mentor engineers, and support production observability, deployment, and monitoring. Collaborate with engineers to create intuitive interfaces for scientific research workflows.

Develop and maintain Java-based Geneious Prime software, integrate sequence-analysis algorithms, build biological data tools and cloud integrations, and contribute across frontend and backend systems. Collaborate with scientists, customers, and cross-functional agile teams to define requirements and iterate designs. Support testing, documentation, and troubleshooting while working with complex codebases and potentially CI/CD and automated testing tools.

Provides first-line IT support for global employees across Windows and macOS environments. Responsibilities include endpoint troubleshooting and deployment, identity and access management, email support, connectivity troubleshooting, onboarding and offboarding, AWS WorkSpaces administration, and Jira Service Management ticket ownership. The role supports hybrid Active Directory and Entra ID environments, Microsoft 365, Google Workspace, and global users across multiple time zones while meeting service-level targets.

Lead and operationalize a company-wide AI governance program: build frameworks, assess AI risks and use cases, embed controls in SDLC, run governance council, liaise with Siemens consortium, handle regulatory compliance (EU AI Act, NIST AI RMF), produce reporting, and deliver training and documentation across Product, Engineering, Legal, Privacy, HR and Security.

Develop and maintain automated test suites for a scientific software platform using Cypress, TypeScript, Cucumber, and Playwright. Own quality for an application module, design functional, regression, and integration tests, investigate defects, document bugs in JIRA, verify fixes, and maintain reliable CI test pipelines. Collaborate with developers, scientists, and DevOps engineers while performing manual exploratory testing and expanding API-level coverage.

Lead front-end architecture and development for a data-rich Angular web application. Own UI delivery end-to-end, mentor engineers, ensure performance, accessibility, testing, CI/CD, and front-end security. Collaborate with cross-functional teams and customers to define requirements and iterate on designs.