Search the 3 jobs at DoseSpot

The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.

The Director of Infrastructure and Security will lead the cybersecurity strategy, ensuring data integrity and compliance with regulations. Responsibilities include developing security policies, managing risks, promoting awareness, overseeing incident response, and vendor security management. The role requires close collaboration with leadership and mentoring of the security team.

The Technical Support Specialist, Level 2 will provide secondary technical support, manage new customer integrations, and help troubleshoot complex cases escalated from Level 1 support. Responsibilities include working with APIs, SQL databases, and enhancing documentation while fostering customer relationships and collaborating with development teams.