Jobs at Disprz

Lead end-to-end enterprise LMS and LXP implementations: run discovery workshops, design scalable solutions, configure platforms, drive adoption and change management, manage multi-stakeholder projects, advise CXO-level leaders, monitor learning analytics, and collaborate across Product, Engineering, and Customer Success to ensure on-time, high-quality delivery and measurable outcomes.

Manage a portfolio of ~25 enterprise SaaS customers as their primary technical advisor. Proactively ensure account health, troubleshoot and resolve complex product and integration issues, manage escalations, coordinate with Engineering/Product, maintain SLAs, produce documentation and RCA, and drive renewal and satisfaction through regular reviews and close cross-functional collaboration.

Validate and reproduce customer-reported defects, perform functional/regression/integration/smoke/exploratory testing, conduct API and data validation, analyze logs and system behavior, assist root-cause analysis, validate fixes, and collaborate with Support, Product, and Engineering teams to ensure release and production quality.

Identify and qualify leads for digital learning solutions via cold outreach, email, social media and events; engage decision-makers, understand training needs, maintain CRM records, and hand off qualified leads to sales to drive revenue growth.

Manage end-to-end relationships for Middle East enterprise clients, driving onboarding, adoption, health tracking, renewals, upsell opportunities, and regional, in-person engagement while coordinating with India-based delivery, support, and product teams.

Provide technical account management and enterprise-level support for SaaS customers, troubleshoot and resolve issues, perform RCA and escalations, mentor junior engineers, run technical business reviews, create knowledge-base content, and prepare support reports. Handle high-ARR clients and work night shifts.

Lead end-to-end functional implementations of Disprz LMS/LXP for large enterprises: run discovery workshops, design learning journeys, competency frameworks, and certification programs; configure solutions, drive adoption and automation, advise CHRO/CLO stakeholders on learning transformation, and manage multiple implementations with Product, Customer Success, and Technical teams to ensure timely delivery and high customer satisfaction.

Develop and maintain scalable web applications using C#/.NET backend and React/Angular frontend. Build RESTful APIs, optimize performance and security, debug issues, participate in code reviews and Agile ceremonies, and collaborate with cross-functional teams to deliver features.

Design, develop, document, and maintain scalable software solutions across the full development lifecycle. Analyze requirements, create technical designs, implement code, perform testing, and collaborate with stakeholders to improve systems and operations.

Manage a portfolio of client accounts: respond to queries, track usage and account health, prepare reports and dashboards, coordinate with product/support/delivery, maintain CRM records, and support client onboarding.

Generate, publish, and quality-check AI-created learning content across formats using licensed GenAI tools and LMS. Perform basic multimedia edits (text, image, audio, video), translate content, provide feedback to improve tools, and adopt new techniques to speed production.

Lead onboarding and training, manage client relationships, provide consultative guidance, resolve issues, monitor usage and advocate product improvements to maximize client outcomes and retention.

Lead end-to-end non-commercial presales for enterprise deals: discovery, solution design, demos, PoCs, RFP responses, and technical evaluations. Serve as L&D/LMS domain expert, align Sales, Product, Engineering, Infosec and Customer Success, craft proposals and ROI cases, mentor junior SC team members, and feed product feedback to influence roadmap and GTM messaging.

Lead end-to-end non-commercial enterprise deals: discovery, solution design, demos, RFP/RFI responses, PoC scoping, technical evaluations, and handoffs. Provide deep L&D/LMS domain expertise, craft integration and ROI-led proposals, coordinate Product/Engineering/Infosec, mentor junior SCs, and feed field insights into Product and GTM.