Jobs at Direct Connect Group (DCG) LLC

Manage and grow client relationships, consult on best practices, deliver pricing and project management for print production solutions, handle quotes/POs/invoicing, report on KPIs, coordinate production changes, and improve customer experience across accounts.

Serve as the front-desk point of contact: greet visitors, route calls and emails, manage mail and office supplies, maintain reception area, support scheduling and administrative tasks, and assist cross-departmental projects.

Manage enterprise client accounts as primary liaison, coordinate implementations with IT and operations, monitor orders and inventory, produce reports and business reviews, troubleshoot DCG ONE-hosted systems, and ensure SLAs and client satisfaction.

Drive new business and manage client accounts for DCG ONE's print and fulfillment services. Develop strategic sales plans, deliver presentations, close deals, oversee program implementation, track projects, resolve client/vendor issues, and maintain professional communications across teams.

Drive sales for DCG ONE's print production channel by prospecting and developing client relationships nationwide, managing accounts from outreach to close, delivering presentations and proposals, participating in forecasting and product development, coordinating implementation of services, and providing ongoing customer service.