Jobs at Definitive Healthcare

Lead end-to-end analytics projects using large healthcare datasets: define business questions, perform SQL/Python-based analysis and modeling, produce client-ready deliverables, mentor junior analysts, ensure QA, and partner with cross-functional teams to deliver insights for patient journeys, market assessment, targeting, forecasting, and commercial strategy.

The Customer Support Representative provides client assistance through login help, password resets, account maintenance, and technical troubleshooting while ensuring positive customer experiences and maintaining records.

The role involves configuring CPQ solutions, testing, supporting documentation, and assisting with related applications within the Enterprise Applications Team.

Own a named book of provider (health system) accounts, drive growth via new logo acquisition, upsell, and renewals. Manage complex enterprise sales cycles, build executive relationships, deliver tailored demos, forecast pipeline, and collaborate with Customer Success and cross-functional teams to meet quota and retention goals.

The Director of Account Management leads a sales team to manage existing clients, achieve revenue targets, and drive account growth through coaching and hands-on involvement in the sales process.

Hands-on senior infrastructure engineer responsible for cloud and hybrid infrastructure, networking, virtualization, systems administration, monitoring, security, automation, and reliability. Manage hybrid connectivity, IaC, virtualized and container platforms, observability tooling, on-call incident response, backup/DR planning, and mentor junior engineers to improve scalability and uptime.

As a Data Scientist, you will design and operationalize advanced analytics, develop scalable models, and collaborate with teams to enhance product capabilities in healthcare.

The DevOps Engineer will support client-facing data operations, ensuring timely deliverables by troubleshooting job failures and maintaining workflows across platforms like Visual Cron and Databricks.

Support the order-to-cash cycle: review contracts, book orders, prepare and issue invoices, apply cash receipts, process payments, manage collections, resolve billing issues, and coordinate with sales and customer success while ensuring SOX and ISO 27001 compliance.

As a Data Engineer, you will design and maintain scalable data pipelines, optimize workflows, and ensure data quality using tools like Databricks, Python, and SQL.

The Customer Success Manager ensures client success by driving product adoption, building partnerships, segmenting business, and mitigating churn to enhance customer experience.

Lead the development of scalable backend systems using Python, mentor junior developers, and collaborate across teams to deliver integrated analytics solutions.

This role involves leading data projects, performing advanced analytics on healthcare datasets, developing data solutions, and mentoring junior analysts.

The Senior Data Scientist will perform advanced analytics in healthcare, focusing on claims data with expertise in SQL and Python, while mentoring junior analysts.

Lead and coach a team of ~5 SDRs in the Life Sciences vertical to drive consistent inbound/outbound prospecting, monitor KPIs, provide real-time coaching and onboarding, manage Salesforce hygiene and reporting, coordinate territory and campaign execution, assist hiring, and foster a high-performance, collaborative sales culture.

Lead cross-functional technical programs from initiation through delivery for healthcare data and analytics products. Drive planning, roadmaps, risk/dependency management, governance, tooling adoption (Jira/Confluence/Asana/Tempo), executive reporting, and continuous improvement. Coordinate stakeholders across Product, Engineering, Data, and IT to ensure predictable, on-time delivery and operationalization while improving delivery rigor and transparency.

The Senior Software Engineer develops high-quality software solutions using C# and .NET, mentors junior team members, and participates in Agile processes.

The Senior Product Marketing Manager will shape product messaging and go-to-market strategies for B2B healthcare solutions, fostering collaboration across teams to drive product adoption and revenue growth.

The role involves creating and managing a support function for product and data, driving accountability across teams, improving processes, and leading a small team of specialists.

The Associate Principal will translate client needs into analytical specifications, ensure quality control of analytical outputs, and deliver clear insights while overseeing methodologies and clinical context research.