Search the 14 jobs at Dataprise

The Field Marketing Specialist will assist in creating and executing targeted marketing campaigns to generate leads and support revenue goals. This role includes collaborating with sales teams, managing regional events, and analyzing market trends to tailor marketing strategies. It requires strong project management skills and effective communication with stakeholders.

As a Service Desk Engineer, you will provide remote technical support to customers, manage service desk incidents, and troubleshoot issues related to various technologies including Windows and MAC OS, Microsoft 365, and Active Directory. Strong customer service skills and the ability to work in a fast-paced environment are essential.

The Accounts Receivable Specialist manages incoming payments, maintains bookkeeping records, updates client accounts, creates reports, and communicates with clients about payment plans.

The Team Lead for Quality Assurance will oversee Service Desk operations to ensure efficiency and quality. Responsibilities include managing incentive programs, developing training materials, maintaining Quality Plans and reports, and coordinating resources. The role requires engagement with quality councils to enhance performance and strategize training for continuous improvement.

As a Cybersecurity Engineer at Dataprise, you will ensure the operation of multi-user computer systems, perform security administration, manage system resources, develop policies for resource allocation, and support the Azure Sentinel environment by designing solutions and resolving incidents.

The Sales Director at Dataprise will achieve revenue and profitability goals by acquiring new customers, leveraging sales methodologies, and creating solutions tailored to customer needs. The role involves managing the entire sales process, maintaining customer satisfaction, executing territory plans, and mentoring junior sales team members.

Service Desk Engineers provide remote technical support to customers and handle a wide variety of technical issues. They collaborate with team members and escalate complex issues as needed. Strong communication, customer service skills, and the ability to work independently in a fast-paced environment are necessary.

The Systems Engineer 2 provides advanced technical support for managed services, manages complex technical issues, optimizes IT infrastructure, and maintains service quality. The role involves troubleshooting, handling service requests, and ensuring system security and reliability through collaboration with internal teams.

As a Helpdesk Technician, you will provide remote technical support to customers, manage ticket categorization and resolution, handle client communications, and maintain documentation. You will be part of a collaborative team ensuring excellent service in a fast-paced environment.

The Billing Administrator will generate and issue invoices, verify billing data, communicate with clients regarding billing inquiries, maintain organized records, monitor overdue payments, and generate billing reports. The role involves collaboration with sales and finance teams and requires attention to detail and strong organizational skills.

The Account Director manages relationships with National customers, ensuring satisfaction through regular meetings and coordinated service delivery. Responsibilities include overseeing account data, proposing new services, managing business development metrics, and collaborating with internal teams to drive success for customers.

The Network Associate at Dataprise will provide face-to-face, telephone, and email support to clients, troubleshoot and resolve technical issues with computer hardware and software, and work with various technologies including Windows Server, Office 365, and VMWare. The role emphasizes customer service and collaboration with team members.

The Senior Account Manager is responsible for managing customer relationships, developing business opportunities, and coordinating with various departments at Dataprise. This role focuses on customer satisfaction, opportunity management, and ensuring timely delivery of services, while also collaborating with senior management on initiatives.

The Account Executive is responsible for achieving revenue goals by leveraging sales methodologies to generate opportunities and sell technical solutions. They will build relationships with customers, understand their diverse needs, and collaborate with internal teams for positive outcomes. This role includes territory planning and ensuring high customer satisfaction while handling complex sales processes.