Billing Administrator

About the Role:

1. Invoice Generation:
   • Generate and issue accurate and timely invoices to clients based on services rendered or products delivered.
   • Ensure compliance with company billing policies and procedures.
2. Billing Verification:
   • Review billing data for accuracy and completeness.
   • Verify that all supporting documentation is in place before invoicing.
3. Client Communication:
   • Serve as a point of contact for clients regarding billing inquiries.
   • Address client concerns and inquiries in a professional and timely manner.
4. Record Keeping:
   • Maintain organized and up-to-date billing records.
   • Monitor and reconcile accounts to ensure accurate financial transactions.
5. Collaboration:
   • Collaborate with internal teams, including sales and service departments, to gather necessary information for billing.
   • Work closely with the finance team to resolve discrepancies and address billing-related issues.
6. Payment Processing:
   • Monitor and follow up on overdue payments.
   • Coordinate with the accounts receivable team to ensure timely payment collection.
7. Reporting:
   • Generate and analyze billing reports to provide insights to the finance team.
   • Contribute to the development and improvement of billing processes.

What You’ll Do:

• Monitor collection of amounts due from clients and follow up regarding unpaid amounts, as necessary based on discretion and independent judgment
• Apply client payments to open invoices. Apply client pre-payments to related jobs
• Establish and maintain effective work relationships with new and existing clients through a high degree of professionalism and excellent interpersonal/communication skills.
• Reconcile client accounts and answer inquiries from clients and internal staff
• Assist with generation and distribution of client invoices
• Assist with reporting and data entry within the Account Receivable team
• Proven experience as a Billing Specialist or in a similar role.
• Knowledge of billing software and accounting systems
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Familiarity with relevant regulations and compliance standards.

What Skills & Experience You’ll Need:

• Bachelor's degree in Accounting, Finance, or a related field is preferred.
• Previous experience in billing or finance roles.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Technical skills in account reconciliation, payment agreements, etc.
• Planning and organization: an ability to plan and manage multiple tasks.
• Strong customer orientation.
• Research and solve payment discrepancies.
• Process credit card payments and credits.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Attention to detail.
• Microsoft Excel, Outlook, and Word. QuickBooks Enterprise.
• Knowledge in NetSuite and ConnectWise.
• Work experience in a similar role or transferable skills.

Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD!

Dataprise is an Equal Opportunity Employer.