Jobs at CUBE (cube.global)

Lead and build a Manila-based regional Customer Support team for CUBE Oden, managing day-to-day support operations, SLAs, escalations, knowledge base, cross-functional collaboration, AI tool adoption, and continuous improvement to ensure high customer satisfaction and retention across global enterprise accounts.

The Senior Customer Success Manager will enhance client relationships, drive product adoption, manage renewals, and ensure customer satisfaction for enterprise financial services clients.

Senior subject-matter expert in operational risk and controls responsible for customer data operations, index building/management, data quality, governance, automation/AI integration, and mentoring junior team members while supporting cross-functional delivery.

Operate and support production and non-production SQL Server databases, troubleshoot performance and incidents, manage AlwaysOn/HA-DR, support Azure SQL/PostgreSQL/Cosmos DB, automate provisioning and deployments using T-SQL/PowerShell and CI/CD, monitor health, validate backups/recovery, and collaborate with developers to improve database patterns and operational tooling.

The Senior Software Engineer will design, develop, and maintain backend services and frontend applications while collaborating with other teams and mentoring junior engineers.

As Head of Product Design, you'll define design vision, lead a design team, collaborate with multiple departments, and ensure user-centered design principles are applied to deliver exceptional user experiences in a B2B SaaS environment.

Lead end-to-end customer analytics engagements, translating complex data into actionable insights to support decision-making and compliance. Design advanced analytics workflows and mentor junior analysts while improving processes through innovation and best practices.

The Junior Application Engineer will develop and maintain scalable applications, enhancing backend services and APIs, utilizing various modern web technologies while collaborating with cross-functional teams.

The Accounts Receivable Manager will oversee billing and collections processes, manage customer relationships, lead system optimizations, and ensure compliance with financial reporting standards.

The Senior Product Marketing Lead at CUBE develops product messaging, supports sales enablement, leads partner marketing initiatives, conducts market analysis, and coordinates product launches in a high-growth environment.

Lead go-to-market and partnership strategy to integrate, redistribute, and white-label CUBE's regulatory intelligence. Build and manage strategic, C-suite relationships with consulting firms, tech providers, and financial institutions. Negotiate complex multi-year, seven-figure deals and align sales initiatives with product, marketing, and executive leadership to drive revenue growth.

Customer-facing Solutions Engineer partnering with enterprise sales to understand client needs, deliver tailored demos and proofs-of-concept, and provide technical advisory on regulatory compliance. Collaborates with product and engineering, co-owns RFP/RFI responses, participates in events and workshops, and helps clients evaluate adoption to reduce risk and improve efficiency.

Own and scale CUBE's Americas mid-market: carry the segment number, build and coach a quota-carrying sales team, create onboarding and ramp programs, establish pipeline discipline, qualification standards and forecast rigor, and drive conversion improvements to make mid-market repeatable and predictable.

Senior commercial leader responsible for winning new enterprise logos (£200K+ ACV), building a repeatable growth-segment sales motion, driving net revenue retention and expansion, maintaining accurate Salesforce pipeline and forecasts, and providing market intelligence to shape go-to-market and product decisions across APAC & Japan.

Customer-facing Solutions Engineer who partners with enterprise sales to build tailored demos and proofs-of-concept, translate regulatory and business needs into technical solutions, lead discovery sessions, contribute to RFP/RFI responses, and relay customer feedback to product and engineering.

The Solutions Consultant engages with financial institutions to address regulatory challenges, delivers product demos, and collaborates with sales and technical teams to tailor solutions for clients.

Design and deliver personalized account-based marketing programmes for strategic enterprise accounts, driving pipeline growth and customer engagement. Collaborate closely with sales and customer teams to develop effective strategies, manage ABM technology, and track revenue impact.

Lead and deliver customer API integrations across Canada (and US as needed). Own end-to-end API lifecycle, define standards and playbooks, resolve complex integration issues, partner with Product and Engineering, maintain documentation, and mentor peers to ensure timely, secure, and scalable onboarding and adoption.

Own and grow CUBE's EMEA mid-market revenue by building and leading a quota-carrying sales team. Establish onboarding, ramp, pipeline discipline, qualification standards, and forecast rigor. Improve funnel conversion, drive new logo acquisition, retention and expansion, and partner with Customer Success to increase NRR.

Provide 1st/2nd line global workplace IT support for M365, endpoints, mobile and AV; administer Entra ID/Intune/Exchange; manage joiner/mover/leaver processes; triage endpoint security and support compliance; contribute to global projects, documentation, and follow-the-sun coverage.