Jobs at CSA Group

Leads regional Human Resources strategy and operations, including employee relations, labor relations, performance management, talent development, succession planning, recruitment, engagement, organizational development, change management, and diversity and inclusion. Partners with senior leaders and HR centers of excellence to deliver business-aligned HR solutions, coaches managers, develops HR staff, supports organizational transformation, and manages grievances, arbitrations, and negotiations.

Independently manages product safety certification projects, evaluates products against national and international standards, reviews test data, prepares certification documentation, witnesses testing, guides laboratory technicians, supports clients and sales, and authorizes CSA Mark applications. The role also develops testing procedures, interprets results, maintains technical competence, participates in audits and continuous improvement, and conducts manufacturer site visits as needed.

Manages global employee and corporate communications programs, including intranet strategy, editorial calendars, town halls, newsletters, change management, and crisis communications. Develops accurate, engaging content across written, digital, video, and event channels. Partners with business stakeholders to align communications with corporate strategy, measures campaign effectiveness, manages project budgets, and serves as the primary internal communications contact.

Test and certify new products against national and international safety standards. Responsibilities include evaluating products, interpreting test results, reviewing technical data, preparing certification reports, managing projects with mentorship, and supporting CSA Mark applications. The role is part of a graduate development program designed to build product safety engineering and project management skills.

Evaluates products against national and international safety standards, determines applicable tests and sample requirements, conducts construction and performance evaluations, operates test equipment under supervision, prepares laboratory work orders and certification documentation, and supports client communications and quotations. The role collaborates with laboratory personnel, provides testing guidance, participates in witness testing, and develops expertise in certification standards and procedures.

Conducts energy-efficiency and performance testing of fuel-burning appliances, including water heaters, boilers, and furnaces. Responsibilities include laboratory equipment setup and maintenance, troubleshooting, data collection and analysis, test planning, technical report preparation, and compliance verification. The role coordinates multiple testing projects, collaborates with engineers, technicians, customers, and project managers, supports audits and witness testing, contributes to calibration and continuous improvement, and mentors less-experienced team members.

Maintain and improve the healthcare certification organization’s quality management system in a regulated medical-device and IVD environment. Responsibilities include translating MDR, IVDR, and accreditation requirements into processes; managing documents, records, audits, nonconformities, CAPA, complaints, appeals, and management reviews; monitoring QMS performance; supporting regulatory and accreditation assessments; and integrating global policies while escalating compliance and independence risks.

Manages energy storage product certification projects, evaluating designs, construction, test data, and compliance against CSA, UL, IEC, and other standards. Prepares certification reports, work orders, quotations, and compliance documentation; oversees testing and conducts customer-facility evaluations. Provides technical guidance, troubleshooting, training, and client support while verifying others’ work, maintaining accreditation requirements, and supporting continuous improvement and laboratory safety.

Supports laboratory operations by receiving, tracking, storing, retrieving, and delivering samples and purchased products. Maintains accurate database and inventory records, operates a tow motor, coordinates shipments, negotiates shipping rates, audits sample movement, and supports sample disposition. Provides warehouse, shipping, customs, labeling, facilities maintenance, security, and office-management backup while following health, safety, and environmental procedures.

Perform on-site and remote audits of medical device and IVD quality management systems; assess technical product files up to MD Class III and IVD Class D against MDR/IVDR Annex I; evaluate clinical data and studies; prepare assessment and non-conformance reports; support certification recommendations and process improvements, and cooperate with audit teams and decision makers.

The New Account Manager establishes new customer relationships and meets sales targets by prospecting, quoting, and preparing proposals while maintaining written reports on activities and analyzes market data.

The Project Specialist coordinates projects related to global market access, ensuring compliance with foreign regulations and technical requirements, while also managing customer inquiries and training sessions.

Develop and manage marketing programs in India aligned with strategic business goals, focusing on lead generation, brand awareness, and customer engagement.

The New Account Manager is responsible for acquiring new accounts, maintaining customer relationships, preparing proposals, and achieving sales targets through effective prospecting strategies.

The New Account Manager develops new customer accounts, maintains relationships, and meets sales targets by utilizing lead generation techniques and strategic account management.

Manage and independently execute safety certification projects for fueled appliances and gas controls. Evaluate products against national and international standards, review test data, prepare certification reports, coordinate testing with lab technicians, and ensure on-time, on-budget completion while maintaining technical competency and quality of certification decisions.

Manages relationships and sales growth for assigned medium-sized accounts. Responds to inquiries, prepares cost proposals and quotes, presents CSA Group testing and certification services, follows up on opportunities, maintains customer records, and identifies leads. Collaborates with Sales and Marketing on customer outreach and events while providing strong customer service and meeting or exceeding sales targets.

Manages strategic customer accounts, serves as the primary client contact, and identifies opportunities to grow CSA Group services. Responsibilities include developing account strategies, forecasting sales, executing sales plans, preparing cost proposals, managing client relationships, coordinating with internal operations, maintaining CRM records, monitoring competitive trends, and providing sales and customer reports. The role requires managing large organizations, exceeding sales goals, developing complex business strategies, and maintaining strong professional relationships.

Develop and execute global B2B marketing and communications strategies for a commercial unit. Partner with commercial, operations, regional, and national leaders to create full-funnel campaigns, manage budgets, establish KPIs, analyze performance, and optimize initiatives across markets. Lead campaign execution through marketing centers of expertise, build analytics dashboards, communicate results to leadership, and manage, coach, and develop team members.

Supports customer certification projects through work-order coordination, scheduling, documentation, sample tracking, billing inquiries, project records, and customer status updates. Coordinates with inspectors, engineers, laboratories, finance, sales, and international partners to meet delivery timelines. Reviews reports and forms, manages project closeouts, investigates missing samples and testing issues, and supports conformity testing, certification changes, and engineering project workflows. The role requires managing multiple priorities in a computer-based office environment.