Jobs at Crunchyroll

The Principal Technical Program Manager will oversee technical projects, manage execution across teams, facilitate Agile ceremonies, and ensure alignment on digital supply chain initiatives at Crunchyroll.

Leads regional operations for content localization, dubbing, marketing, channel, and partner initiatives. Oversees vendors, production capacity, quality, launch readiness, performance metrics, operational resilience, incident resolution, and continuous improvement across multiple markets.

Leads regional marketing operations and execution readiness across multi-market campaigns, content launches, partner activations, localization, and channel programs. Builds operating models, workflows, dashboards, launch plans, and quality frameworks; coordinates creative assets, approvals, vendors, partners, and cross-functional teams; identifies risks and improves delivery processes. This senior individual contributor ensures campaigns launch accurately, on time, and consistently across markets and time zones.

Leads regional localization and dubbing strategy, production, quality control, vendor management, and launch readiness across Asia and MENA. Manages dubbing workflows, localized assets, quality standards, project timelines, external partners, and cross-functional coordination. Builds scalable processes, reporting, documentation, and continuous-improvement frameworks while balancing cultural relevance, creative quality, fan expectations, deadlines, and operational constraints.

Reviews anime, manga, and other content to assign ratings, classifications, descriptors, and audience advisories across markets. Maintains ratings databases and metadata, conducts cultural and regulatory research, documents decisions, performs quality checks, manages review queues, escalates sensitive or ambiguous cases, and collaborates with Legal, Localization, Programming, Product, and Content Operations teams.

Owns regional marketing operations across Europe, translating global priorities into executable plans and ensuring campaigns are localized, produced, approved, and delivered on time. Coordinates cross-functional stakeholders, vendors, production, localization, and delivery teams across markets and channels. Tracks campaign readiness, resolves operational issues, manages dependencies and escalations, and improves workflows through standardization, automation, metrics, and root-cause analysis.

Leads end-to-end creative campaign operations across Asia excluding India, managing briefs, production, localization, approvals, asset delivery, launch readiness, agencies, vendors, and post-campaign reviews. Builds scalable workflows, dashboards, playbooks, and quality controls while coordinating marketing, creative, content, legal, product, communications, and regional stakeholders across markets and time zones.

Leads content operations and launch readiness across Asia and MENA, managing localized content assets, metadata, subtitles, dubs, rights information, partner deliverables, vendors, and regional distribution workflows. Coordinates cross-functional teams, oversees quality control and operational reporting, resolves launch issues, and improves processes, dashboards, standards, and metrics across multiple markets and platforms.

Leads Crunchyroll’s regional events strategy, programming, production, and execution across the United States, Canada, Australia, and New Zealand. Oversees major conventions, premieres, screenings, partnerships, agencies, budgets, measurement, health and safety, and stakeholder engagement. Builds cohesive event portfolios aligned with brand, franchise, membership, theatrical, and business goals while managing and developing a regional event production team.

Owns global travel and expense operations, including corporate card administration, expense auditing, reconciliations, compliance monitoring, reporting, issue resolution, controls, and process improvements. Partners with Finance, Accounting, Treasury, Accounts Payable, Procurement, employees, and vendors to investigate discrepancies, support month-end close, implement system and process changes, and maintain accurate, scalable T&E operations.

Build and operate production software for Crunchyroll’s Concepts Lab, turning validated experiments into reliable products. Embed with delivery teams, design systems, maintain CI/CD and testing, manage production health, improve security and scalability, document services, and lead clean handoffs to long-term owners. Mentor engineers and contractors, contribute to hiring, and establish standards for code quality, observability, cost management, and release safety.

Build and maintain full-stack features using React, Next.js, TypeScript, Java, and Spring Boot. Develop secure REST APIs, real-time analytics interfaces, dashboards, and data visualizations. Integrate Databricks and SQL-based platforms, optimize scalability, implement automated testing, and support Kubernetes-based cloud deployments. Collaborate with data engineers, product managers, designers, and stakeholders while contributing to architecture, observability, code reviews, and continuous engineering improvement.

Leads Crunchyroll’s commercial planning function, overseeing subscription pricing, membership tiers, benefits, discounts, promotions, and streaming commercial strategy. Uses analytics, scenario modeling, and customer lifetime value insights to balance growth, retention, member value, and profitability. Builds the function, establishes governance and decision rights, and partners with Revenue Operations and cross-functional leaders to execute globally differentiated commercial plans.

Develop and maintain Crunchyroll’s iOS and Apple TV applications using Swift and SwiftUI. Implement features, coordinate technical designs and cross-team dependencies, conduct code reviews, improve automated testing and code coverage, and optimize performance for memory-constrained, multithreaded devices. Collaborate with product and engineering teams while supporting scalable Apple platform solutions. The role is hybrid in San Francisco.

Develop and optimize Crunchyroll’s Roku video player library using TypeScript and BrightScript. Design scalable, high-performance features, identify bottlenecks, participate in code reviews, and maintain engineering standards. Collaborate with engineering, product, program management, and QA teams to deliver consumer-facing streaming experiences used by millions of global viewers. Research Roku technologies and multimedia protocols to improve platform capabilities and user experience.

Leads Crunchyroll’s global content rights administration function, overseeing contract-term entry into Rightsline across distribution channels. Establishes operating models, validation controls, exception and change-management workflows, audit processes, and cross-functional handoffs. Partners with technology teams to improve Rightsline and manages a globally distributed rights management team. Requires substantial media rights and contract-management leadership experience, strong understanding of contract language and data flows, and cross-functional operational leadership.

Oversee Rightsline administration and content-rights data quality for titles, territories, languages, windows, media, and restrictions. Lead analysts entering and updating contract terms, perform audits and reconciliations, manage exceptions, prepare operational reports, and coordinate issue resolution with business and technology partners. Ensure service-level agreements, approved workflows, data accuracy, and process improvements while supporting systems testing and reconciliation projects.

Leads paid-social user acquisition strategy across multiple markets and platforms, owning subscriber growth, marketing efficiency, investment decisions, measurement, experimentation, and creative strategy. Partners with Marketing, Creative, Product, Analytics, Finance, agencies, and regional teams to optimize performance, influence senior stakeholders, manage complex initiatives, and build scalable paid-social standards and playbooks. This is a senior individual contributor role reporting to the Senior Director of Growth Marketing.

Design, develop, and maintain backend services and APIs supporting Crunchyroll’s global video playback experience. Responsibilities include implementing playback configuration services, collaborating with product, design, and QA, reviewing code, debugging video delivery and API issues, owning small-to-medium features through deployment, and following testing, documentation, and deployment best practices.

Leads Crunchyroll’s global franchise and title strategy, transforming acquired anime properties into enduring franchises. Oversees portfolio prioritization, multi-year growth plans, title marketing strategy, cross-market activation, and extensions across streaming, theatrical, games, commerce, publishing, events, and consumer products. Builds partner-facing marketing capabilities, aligns global and regional teams, establishes governance and investment frameworks, and develops a high-performing management system. Requires extensive international entertainment experience and business-level bilingual Japanese and English fluency.