Critical Mass

Chicago
Total Offices: 2
2,000 Total Employees
Year Founded: 1996

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Lead and grow a multidisciplinary UX and Product Design team to deliver strategic, visually excellent, and AI-enabled user experiences across owned and third-party platforms. Mentor designers, run workshops, collaborate with cross-functional teams and clients, integrate AI design principles, manage high-visibility projects, recruit and resource the team, and represent the agency externally.
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Lead and grow a multidisciplinary UX and Product Design team to create strategic, visually excellent, and AI-driven user experiences across owned and third-party platforms; mentor staff, manage high-visibility client projects, integrate AI design, and represent the agency externally.
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Lead and mentor a multi-disciplinary UX/Product Design team to create strategic, visually excellent, and AI-infused user experiences across owned and third-party platforms. Own client-facing presentation and account leadership, run workshops, integrate AI/ML and conversational interfaces into designs, oversee recruiting and resourcing, and champion UX standards, accessibility, and design systems across multiple high-visibility projects.
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Lead and grow a multidisciplinary UX and Product Design team to deliver visually excellent, research-driven, and AI-enabled experiences across owned and third-party platforms. Guide strategy, mentor designers, run workshops, represent the agency to clients and conferences, and integrate AI/ML and conversational design into products while ensuring accessibility and design system best practices.
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Lead and grow a multidisciplinary UX and Product Design team to deliver strategic, visually excellent, and AI-enabled user experiences across owned and third-party platforms. Drive research-informed design, mentor staff, partner with cross-functional teams and clients, champion accessibility and design systems, integrate AI/ML design principles, and represent the agency at industry events.
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