Jobs at Critical Mass

Leads end-to-end website and digital projects across creative, content, technology, media, and client teams. Manages scope, schedules, dependencies, risks, resources, budgets, forecasts, purchase orders, invoices, and stakeholder communication. Builds project plans and processes, facilitates collaboration, improves delivery workflows, and mentors junior project managers. The role requires strong client-facing communication, adaptability, and experience with Agile/Sprint methodologies, Jira, and Confluence. Employees are expected to work from an office at least three days per week.

Implements and supports website analytics, tracking solutions, tag management systems, and digital measurement infrastructure. Collaborates with implementation leads to deploy, configure, and optimize analytics solutions across websites and digital environments. Requires strong knowledge of Google Analytics, Google Tag Manager, website tracking methodologies, tagging architecture, and analytics implementation principles. Adobe Analytics and Adobe Launch experience is preferred.

Design and author CMS-driven websites and components (AEM and similar), build front-end interfaces with HTML/CSS/JS, collaborate with cross-functional teams, estimate and own tasks, maintain documentation, and troubleshoot web application issues.

Analyze paid media campaign performance across digital channels, develop measurement frameworks, reports, and dashboards, and translate data into actionable optimization recommendations. The role monitors KPIs, benchmarks, campaign trends, taxonomy, and data quality while investigating discrepancies. It collaborates with media, strategy, account, and analytics teams, supports testing initiatives, and communicates findings through business reviews, presentations, proposals, and client deliverables.

Lead adaptation of key art into pixel-perfect, scalable digital assets and motion graphics. Build and maintain design systems and templates, mentor junior engineers, improve automation and production workflows, ensure brand consistency and quality, document processes, and collaborate with account and creative teams to deliver final files on schedule.

Manage end-to-end creative advertising and marketing projects, including campaign assets, promotional materials, branded experiences, and adaptations. Coordinate schedules, budgets, resources, scope, risks, reviews, approvals, vendors, and production activities. Partner with clients and cross-functional teams across Creative, Design, Copy, Strategy, Production, and Account Management to deliver projects on time and within scope. Facilitate meetings, communicate project status, resolve issues, and improve creative delivery processes.

Lead content author for AEM projects: design templates/components, debug complex issues, own content releases, mentor team members, coordinate cross-functional work, produce technical documentation, define QA processes, and represent the team to clients.

Coordinate and support delivery of digital marketing and creative projects. Build and maintain project plans, track timelines, manage communications, update trackers, flag risks, and collaborate with cross-functional teams to ensure creative deliverables are completed on time and on budget.

Lead planning, execution, and delivery of creative and marketing projects; manage schedules, budgets, risks, and stakeholder communication; coordinate cross-functional teams and client relationships; track project health, documentation, and continuous improvement to ensure on-time, on-budget, high-quality delivery of creative initiatives.

The Corporate Accountant (Lead) prepares financial reports, manages closing processes, oversees accounting functions, complies with tax regulations, and supports audits.

Manage end-to-end campaign delivery for creative advertising, ensuring communication and resource allocation while mentoring teams and improving processes.

Coordinate and support delivery of digital marketing and creative projects. Build and maintain project plans, track timelines, manage communications, flag risks, support resource planning, and coordinate cross-functional teams to ensure creative deliverables are completed on time and on budget.

Lead Creative Engineering across accounts by defining design systems vision, driving DCO and AI adoption, ensuring accessibility/security compliance, representing the function to clients and new business, and managing and mentoring engineering leaders while setting technical craft and innovation standards.

Manage end-to-end ad trafficking, QA, and campaign launches across digital channels. Verify creative updates with vendors, troubleshoot with partners, ensure pixels/tags fire via tag manager, and maintain trafficking documentation and SOP governance to deliver accurate, optimized campaigns on deadline.

Lead marketing measurement and analysis for an automotive OEM: build statistical models and ML solutions, design measurement frameworks, implement and validate tracking, create dashboards, analyze site/app/media data (including NLP on in-app surveys), advise clients, mentor junior analysts, and support analytics tool implementations and data governance.

Lead and oversee multiple digital and creative projects across a portfolio: define and run program cadences, manage finances and staffing, act as client POC, drive delivery quality, improve processes, and mentor emerging talent while ensuring projects meet scope, budget, and schedule.

Design and maintain scalable data pipelines and unified data models for marketing measurement. Build BI dashboards, reporting frameworks, and semantic layers. Implement data governance, quality checks, and anomaly detection. Perform measurement, attribution, forecasting, and audience segmentation. Support AI-enabled and conversational analytics, generate automated insights, and present findings to stakeholders.

Lead website build and redesign projects for high-traffic digital properties. Manage cross-functional teams, create sprint plans and backlogs, oversee budgets, forecasts, POs and invoices, track scope/status/deliverables, mitigate risks, and provide stakeholder updates. Serve as client-facing project lead, align teams to objectives, and ensure quality through development, QA, and launch.

The position involves managing projects, coordinating with teams, and ensuring successful project delivery while utilizing AI to enhance recruitment processes.