Jobs at CPI Card Group

Provides onsite technical support for computers, printers, A/V equipment, networks, applications, and cloud systems. Resolves service tickets, installs and repairs hardware and software, diagnoses technical issues, communicates resolution processes, and coordinates escalation to appropriate resources. The role requires strong customer service, communication, multitasking, independent work, and at least three years of service desk or desktop support experience.

Oversee transaction entry and review, journal entries, reconciliations, inventory and revenue accounting, rebate and commission calculations, financial analysis, and month-end close activities. Investigate balance sheet discrepancies, support inventory management and job closures, and maintain compliance with Sarbanes-Oxley and COSO internal controls while collaborating across departments.

Leads a distributed engineering team delivering the CMaP platform rewrite, integrating Acumatica ERP, legacy Monarch systems, manufacturing tools, and Databricks on AWS. Owns platform delivery, technical decisions, staffing, engineering standards, vendor coordination, data governance, and production quality. Manages milestones through production deployment, drives legacy platform retirement, supports PCI/SOX compliance, and partners with product, data engineering, IT, and PMO teams.

Leads enterprise business applications and complex ERP/MES transformation programs in a manufacturing environment. Oversees technical strategy, architecture alignment, platform roadmaps, production support, change management, and workstream delivery. Builds and mentors teams, manages executive and business stakeholders, facilitates solutioning workshops, and drives standardization, automation, and operational improvements across cloud ERP and MES platforms.

Manages client relationships and satisfaction by coordinating cross-functional teams, resolving issues, analyzing client data, communicating timelines, and delivering tailored solutions. Maintains client communications and CRM records, tracks KPIs, supports quarterly business reviews, coordinates billing and orders, and contributes to service enhancements and project execution.

Drives revenue growth by identifying, developing, and closing new business opportunities. Builds strategic customer relationships, expands market presence, manages territory coverage, and uses solutions-based selling to increase sales and profitability. Collaborates with product management, marketing, customer service, technical support, and operations to develop regional strategies. Monitors market and competitive trends, gathers customer insights, supports product development, and contributes to forecasting, budgeting, negotiation, and expense control.

Serves as the primary finance partner for the Digital business and IPT segment. Leads budgeting, forecasting, financial modeling, pricing analysis, business cases, performance reporting, variance analysis, and executive communications. Partners with product, sales, operations, and finance leaders to evaluate growth opportunities, monitor performance, identify risks, and support data-driven decisions for digital products and services.

Leads the data engineering organization and enterprise Databricks Lakehouse on AWS. Owns team development, platform strategy, delivery, reliability, governance, budget, vendors, architecture standards, and regulatory compliance. Partners with executives on data transformation, MDM, ERP migration, analytics, and AI enablement. Requires extensive data engineering leadership, Databricks and AWS expertise, regulated-environment experience, and proven budget and vendor management.

Provides technical support for manufacturing systems, hardware, software, networks, and production applications. Troubleshoots escalated issues, coordinates with IT teams and vendors, analyzes recurring problems, supports FTP/SFTP onboarding, maintains server software, documents resolutions, trains production staff, gathers process requirements, and drives application and infrastructure improvements. The role also provides after-hours support and manages customer SLAs.