Jobs at Cornerstone Capital Bank

Support Client Relationship Managers with client communications, account administration, reporting, issue tracking, and meeting preparation. Coordinate internal teams to resolve client issues, maintain client records, assist with contract administration and renewals, prepare reports and presentations, support portfolio reviews and account planning, and help improve client satisfaction and operational efficiency.

Support customers and internal stakeholders by reviewing requests, determining next steps, making account update recommendations to a third-party servicer, providing documentation, communicating status updates, and documenting interactions accurately in the system of record.

Support Loan Officers by managing workflow to ensure on-time closings, communicating with borrowers and Realtors, collecting documentation, submitting loans to operations, performing basic income calculations, using CRM/databases, and promoting loan products while providing excellent customer service and maintaining regulatory compliance.

The Salesforce Developer II designs and implements Salesforce enhancements, focusing on integrations with Marketing and Data Clouds, ensuring quality engineering practices are maintained.

Support the BSA Officer in developing and administering the bank's BSA/AML/OFAC/CFT program: conduct transaction and OFAC/314(a) screening, analyze suspicious activity, file SARs/CTRs, assess risks, update policies, train staff, prepare for audits, and maintain documentation to ensure regulatory compliance.

Manage mortgage loan files from application to closing by coordinating with originators, borrowers, title companies, and operations; verify underwriting guidelines (FNMA, FHLMC, FHA, VA, HELOCs, 2nd liens), calculate self-employed income, use AUS systems for loan decisions, ensure TRID and regulatory compliance, and prepare loans for timely closing.

Lead and scale mortgage funding and warehouse lending operations, manage P&L, ensure regulatory compliance, oversee daily funding/wire processes, optimize systems integrations (LOS, WMS, core, data warehouse), coordinate loan delivery and sales to secondary market/GSEs, and implement phased rollout with staffing, pilots, and risk controls.

Provide front-line retail banking services including opening new accounts, assisting with debit cards and digital banking, processing transactions, and serving as backup teller. Deliver attentive customer service, recommend financial products, follow banking regulations, and escalate complex issues to higher-level staff.

Provide world-class customer care via digital channels for mortgage servicing inquiries. Resolve issues in writing, escalate and collaborate with team members, identify trends to improve experience, and maintain knowledge to ensure high customer satisfaction.

Lead complex BSA/AML investigations, prepare high-quality SARs, perform EDD on high-risk customers, monitor transaction activity, tune transaction monitoring scenarios, support risk assessments and regulatory exams, mentor junior analysts, and contribute to policy updates.

Support loan officers by managing workflow to ensure on-time mortgage closings, communicating with borrowers and partners, collecting documentation, submitting disclosures, performing basic income calculations, maintaining product knowledge, and promoting loan products while delivering excellent customer service.

Lead design and maintenance of scalable data models, dbt transformations, and cloud data warehouses. Manage a distributed team of 7–8 data engineers/analysts, ensure data quality, governance, ELT best practices, performance tuning, integrations, and stakeholder alignment across servicing technology.

Support loan officers by managing mortgage production workflow, communicating with borrowers, Realtors, title companies and operations, collecting required documentation, preparing disclosures, submitting loans to operations, performing basic income calculations, using CRM/database systems, maintaining product knowledge, and ensuring timely closings with excellent customer service.

Support Loan Officers by managing loan workflow, communicating with borrowers, Realtors, and vendors, gathering required documentation, preparing disclosures, performing basic income calculations, maintaining product knowledge, and using CRM/database systems to ensure timely, on-time loan closings while providing exceptional customer service.

Manage and grow client relationships for mortgage servicing accounts by ensuring satisfaction and portfolio performance. Lead regular client meetings, resolve issues, monitor contracts and renewals, coordinate cross-functional teams, support strategic plans, and manage complex projects to meet tight deadlines.

The Operational Analyst I will develop reporting solutions for Loan Servicing, partnering with operational teams to provide key data insights and performance metrics.

The Treasury Funder manages daily warehouse loan transactions, processes wire requests, reconciles accounts, and ensures timely mortgage loan funding.

The Foreclosure Specialist manages foreclosure operations, ensuring compliance with laws and guidelines, while maintaining workflow and improving performance metrics.

Assist loan officers by taking loan applications, preapproving clients, running pricing/product scenarios, and gathering required documentation. Provide exceptional customer service, follow up on leads, prepare preapproval letters, produce marketing materials, and coordinate with processors, title companies, and Realtors to ensure on-time closings.

Prepare, review, and submit monthly investor reports, remittances, and custodial reconciliations; ensure compliance with investor guidelines and PSAs; reconcile complex cash, principal, interest, escrow and advance activity; investigate and resolve discrepancies; coordinate loan movement and settlements; serve as primary investor contact; train and mentor junior analysts.