Jobs at Convey Health Solutions

Provide first-line application support to users for online licensing, registration, and certification. Diagnose and resolve application issues, collect detailed information, use available tools and job aids, prevent escalations, track solutions, and meet individual performance metrics (adherence, quality, first-call resolution, attendance, productive time, and efficient call handling).

The Director of IT Infrastructure oversees secure enterprise information systems and network infrastructure, ensuring stability, reliability, and performance optimization, managing teams, and maintaining security standards.

The Manager of Business Intelligence leads BI initiatives, manages a team of analysts, oversees project delivery, ensures data quality, and drives data-driven decision making across the organization.

The Client Advisory Analyst role involves advanced data analytics, managing client relationships, and delivering customized analytical insights to drive performance improvement.

The Client Services Specialist manages client onboarding, supports inquiries, collaborates with departments, and enhances client service experiences while ensuring compliance with regulations.