Jobs at ControlUp

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

Generate qualified leads and set meetings with IT decision-makers using email, phone, and in-person outreach. Follow a proven sales process, participate in training and role-plays, build pipeline for Account Executives, and consistently meet or exceed quotas.

Own the full lifecycle of enterprise DACH accounts: drive adoption, measure outcomes, identify and mitigate account risk, build executive stakeholder relationships, coordinate internal teams for implementations, and advocate customer needs across product, support, and sales. Some travel required.

As a Technical Relationship Manager, you will guide enterprise customers in utilizing ControlUp's solutions, ensuring value and engagement, while providing technical expertise and support throughout the customer lifecycle.

Technical Sales Engineer supporting pre-sales activities: deliver demos and technical presentations, lead and manage PoCs, secure technical buy-in, train partners, provide product feedback, and maintain ControlUp environments to close deals and grow ACV.

As an Account Manager, you will manage a portfolio of ~200 accounts, ensuring customer success, retention, and growth through effective communication and collaboration.

As a Technical Relationship Manager, you'll serve as a technical advisor and advocate for enterprise customers, ensuring customer success through tailored solutions, guidance, mentoring, and collaboration, while maintaining a portfolio of strategic accounts.

The Commercial Account Executive will manage the full sales cycle, drive revenue growth within a specified territory, and leverage various sales channels while building strong relationships with stakeholders.