ControlUp
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Senior QA Manual Engineer responsible for working closely with product teams, leading test-related activities, and ensuring quality in software development. Requires 4+ years of experience in manual software testing, knowledge of virtualization, IT systems, API testing, and familiarity with Agile delivery methods.
Support customers through break/fix issues, upgrades/deployments, integrations, and utilization. Analyze customer environments and provide feedback on best practices. Provide ad-hoc assistance to other teams. Maintain current knowledge of the ControlUp product portfolio.
Customer Support Engineer role at ControlUp involving troubleshooting and remediating issues with IT applications, engaging with customers via chat and email, collaborating with Customer Success team, and providing feedback on best practices.
Become a full stack master as a senior Full Stack Engineer at ControlUp. Work on cutting-edge technologies, solve tough problems, and contribute to the next generation of ControlUp innovation. Requires 5+ years of backend and frontend development experience with expertise in JavaScript, Node.js, and React.
Looking for a Technical Product Manager with 5+ years of experience in SaaS product management, strong technical background, and a passion for building products that customers love. Responsibilities include product ownership, market analysis, integration research, validating product strategy, collaborating with development teams, and making data-driven decisions. Preferred qualifications include extensive experience with IT operations solutions and a customer-oriented approach.
Lead a global team of full-stack developers in designing, developing, and deploying web applications using React, Node.js, and Postgres. Conduct code reviews, provide technical guidance and mentor developers on diverse work practices. Identify and solve technical problems.
The Account Manager at ControlUp is responsible for achieving renewal revenue targets through proactive engagement with customers in the UKI region. This role involves negotiating and executing renewal contracts, maintaining high renewal rates, and identifying growth opportunities. The ideal candidate is a 'people person' with excellent communication skills and commercial acumen, capable of developing enduring relationships with customers and partners.
As an Enterprise Customer Success Manager, you will manage top tier accounts, ensure customer success and improved ROI with the product suite, and act as the primary contact for customer issues. Strong communication, leadership, and project management skills are required.