Jobs at Conservice

Own the full sales cycle for internet connectivity and property technology solutions, from prospecting through close. Build a national pipeline, engage property owners and management companies, manage complex multi-stakeholder deals, present pricing and financial models, negotiate contracts, identify cross-sell opportunities, and coordinate clean handoffs. Maintain accurate Salesforce forecasts and pipeline reporting while supporting customer meetings and key opportunities.

Generates accurate funding requests from processed bills, sends requests to clients, obtains approval before funds are pulled, and authorizes bill payments. Communicates professionally with internal and external stakeholders, resolves client issues, maintains client satisfaction, and manages deadlines with careful attention to detail.

Analyzes and manages customer data, resolves data issues, presents reports, supports ESG platform onboarding, and improves processes. The role partners with customers, Customer Success Managers, consultants, and internal teams to maintain accounts, identify needs, and enhance products. It requires data analytics, communication, cross-functional collaboration, and familiarity with cloud platforms, CRM/ERP systems, SaaS, and analytical methodologies.

Supports client representatives and internal teams by researching and resolving client data exceptions, opening and closing accounts, processing account number changes, and handling client and vendor requests. The role requires strong computer, communication, research, problem-solving, organizational, and customer service skills, with careful attention to detail and the ability to build professional relationships.

Provides frontline support for submetering and billing-related issues through Zendesk. Resolves invoice, work order, scheduling, estimate, consumption, repeater, and installation questions; supplies troubleshooting documentation; prioritizes and delegates tickets; tracks resolutions; and coordinates with internal teams and clients to resolve issues within four hours.

Manages contract creation, quoting, pricing, fee implementation, revenue controls, and related reporting. Reviews agreements for accuracy, monitors renewals and product fulfillment, maintains fee dashboards, addresses fee changes, and coordinates with Sales, Legal, Finance, Sales Operations, and Accounts Receivable to ensure agreements are properly booked and recognized. Communicates contract and revenue information to internal teams and clients.

Own customer relationships for the Goby ESG platform, leading onboarding, platform education, value creation, and ongoing customer management. Partner with executives, frontline users, and internal technical teams to deliver contracted ESG services, solve problems, improve platform adoption, identify upsell opportunities, and drive long-term customer value. The role requires cross-functional communication, project coordination, process discipline, data-informed decision-making, and experience with business software and SaaS environments.

Researches and resolves anomalies in utility provider bills, communicates with providers and clients by email and phone, determines corrective actions, identifies inefficient processes, and develops solutions. The role requires attention to detail, clear communication, prioritization, independent problem-solving, computer proficiency, adaptability to software, and deadline management. Approximately 25% of the work involves outbound calls. Performance-based bonuses are available.

Develop, deploy, monitor, troubleshoot, and optimize RPA robots automating utility bill transactions and complex data processes. Expand automation into EDI and core systems, support SFTP/MFT integrations, coordinate vendor configurations, collaborate with internal technical teams, and perform testing to ensure reliability and data integrity.

Researches and resolves client and resident billing and trash-service issues through bill analysis, audits, email, and phone communication. Coordinates with internal teams, service providers, clients, and residents to investigate anomalies, complete requested projects, and resolve urgent concerns. Requires accurate, professional communication, strong organization, problem-solving with limited information, attention to detail, deadline management, and adaptability to changing processes.

Research and audit activations credit memos, prepare reports, communicate findings to Activations leadership, refine reporting processes, and perform related financial auditing tasks.

Leads the Account Management pod across multifamily, single-family rental, and community support teams. Manages three team leaders, develops people, standardizes account health and renewal processes, oversees operating rhythms, identifies escalations, and drives AI tool adoption. The role owns team performance and operational consistency while supporting retention, expansion, and renewal-based revenue motions.

Lead and scale the WasteX program by managing multi-tiered teams, optimizing end-to-end operations and logistics, ensuring data integrity and compliance, serving as senior client escalation, building SOPs and automated workflows, mentoring future leaders, and proactively mitigating risks to preserve client milestones and satisfaction.

Lead, mentor, and grow a software engineering team to deliver high-quality, scalable microservice-based solutions. Manage Agile processes, collaborate with Product, enforce engineering best practices, and drive continuous improvement in architecture, quality, and team performance. Participate in hiring, backlog planning, and drive measurable improvements in engineering execution.

As an Account Processor, you will ensure timely receipt and input of utility provider bills while resolving complications with providers through phone and email communication.

Lead a squad of Client Account Representatives to drive portfolio retention and upsell revenue. Coach and mentor CARs, enforce success playbooks, manage escalations, and ensure financial health and execution excellence across assigned client accounts in the utility/energy space.

The Client Relationship Manager serves as the primary contact for clients, managing relationships, addressing concerns, and ensuring satisfaction through effective communication and problem-solving.