Overview
This position will focus on working with utility providers to specifically request waivers and credits of late fees processed on utility invoices. This position would assume all responsibilities of working with providers to attempt to get the provider and Conservice-caused late fees waived and credited back to the accounts.
Responsibilities
- Utility Provider Negotiations: Engage with utility providers to negotiate the waiver or reduction of late fees identified as either Conservice or Provider-caused
- Communication: Serve as the main point of contact between Conservice and utility providers regarding waivers of late fees, ensuring clear and effective communication both verbally and in writing.
- Review and Documentation: Clear documentation on the status of late fees and confirmation of accuracy on reporting and client refund amounts
- Strong Negotiation Skills
- Attention to Detail
- Clear and Professional Communication
- Problem-Solving
- Persistence in pursuing solutions
- Determination in Results
- Escalate where necessary
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
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What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
