Jobs at Concord USA

Supports quality assurance for a multi-wave Workday implementation, testing HCM modules, integrations, data flows, and end-to-end business processes. Responsibilities include creating test plans and regression suites, validating Workday connectors and native integration tools, checking data accuracy and error handling, tracking defects, supporting UAT, and preparing deployment sign-off documentation. The role collaborates with functional, technical, data, vendor, and business teams in a phased implementation environment.

Build and maintain SQL data models, reporting structures, data pipelines, database architectures, and ETL/ELT workflows. Transform and validate enterprise data using Databricks, Snowflake, cloud platforms, Python, and SQL. Partner with stakeholders to translate business needs into scalable analytics solutions, dashboards, and data products. Investigate data quality issues, optimize performance, automate workflows, and apply AI-enabled analytics tools with appropriate security, governance, and human validation.

Client-facing Decision Scientist supporting marketing and analytics teams. Designs scalable data pipelines and architectures, optimizes ingestion, transformation, and feature-engineering workflows, and partners with data scientists, engineers, architects, and business stakeholders to deliver analytical solutions. The role requires translating business needs into technical requirements, communicating insights to technical and non-technical audiences, managing competing priorities, mentoring junior staff, and applying marketing, CRM, and channel analytics expertise.

Own and coordinate a large-scale billing transformation program from pre-RFP planning through vendor kickoff and execution. Establish program governance, cadence, documentation, timelines, and priorities while aligning GTM, Finance, technical stakeholders, and concurrent CRM/ERP workstreams. Manage risks, dependencies, decisions, evolving requirements, vendor preparation, and leadership status reporting.

Own requirements gathering and process-flow documentation for a large-scale ERP/CRM migration across GTM, Finance, quoting, contracting, pricing, invoicing, and billing. Lead stakeholder sessions, identify workflow gaps, translate requirements into RFP and vendor-evaluation artifacts, map current processes to future-state capabilities, and maintain documentation throughout vendor selection.

Lead SFMC platform strategy, design complex journeys and automations, manage data integrations with CRM/CDP and third-party APIs, and mentor developers to align technical solutions with business goals.

Lead design and deliver full-stack analytical and optimization software for renewable energy operations. Translate ambiguous business needs into scalable architectures, own features end-to-end across backend, data, and UI, apply AI-assisted development practices, build secure, observable production systems, and provide technical leadership and stakeholder communication.

Design, develop, and maintain e-commerce features on the SFCC platform (cart, search, promotions, accounts, integrations). Troubleshoot SFCC-specific issues, create solution designs and specs, estimate tasks, and implement backend and frontend integrations (payments, CRM, OMS, analytics, tax, shipping).

Concord seeks applicants for future roles across data analytics, UX design, software engineering, and digital marketing, promoting collaboration and learning.

Lead customization and architecture of OSC frameworks, build UI and server-side components, design REST/SOAP integrations with ERPs/CRMs/payment gateways, optimize performance, enforce code quality and security, mentor developers, plan sprints, and mitigate technical risks.