Jobs at Concord USA

Leads complex technical programs for an enterprise client, coordinating engineering, operations, and sales stakeholders. Responsibilities include defining outcomes, building delivery plans, managing risks and dependencies, establishing governance, driving change, and communicating performance. The role also requires applying AI agents to program orchestration, scaling program-management practices, and providing technical guidance on software development and platform architectures.

Develop and customize Salesforce solutions, primarily within Sales Cloud. Configure Salesforce and implement Einstein Sales capabilities, with hands-on responsibility for lead scoring and opportunity scoring. The role requires 5–6 or more years of experience working with Salesforce clouds, especially Sales Cloud.

Senior Software Tester responsible for designing and maintaining Cypress automation frameworks, executing automated and manual testing, integrating test suites into CI/CD pipelines, and reporting defects. The role includes regression, smoke, functional, API, and quality-metrics activities, plus collaboration with cross-functional teams and mentoring junior testers. Candidates need strong JavaScript or TypeScript skills, testing experience, Agile and SDLC knowledge, and familiarity with version control and CI/CD tools.

Develop and manage MuleSoft integration solutions, including REST and SOAP APIs, API-led connectivity, Anypoint Platform deployments, CloudHub flows, and DataWeave transformations. Perform unit and integration testing, troubleshoot runtime and production issues, and collaborate with business analysts and architects to deliver secure, scalable enterprise integrations.

Build and maintain SQL data models, reporting structures, data pipelines, database architectures, and ETL/ELT workflows. Transform and validate enterprise data using Databricks, Snowflake, cloud platforms, Python, and SQL. Partner with stakeholders to translate business needs into scalable analytics solutions, dashboards, and data products. Investigate data quality issues, optimize performance, automate workflows, and apply AI-enabled analytics tools with appropriate security, governance, and human validation.

Client-facing Decision Scientist supporting marketing and analytics teams. Designs scalable data pipelines and architectures, optimizes ingestion, transformation, and feature-engineering workflows, and partners with data scientists, engineers, architects, and business stakeholders to deliver analytical solutions. The role requires translating business needs into technical requirements, communicating insights to technical and non-technical audiences, managing competing priorities, mentoring junior staff, and applying marketing, CRM, and channel analytics expertise.

Lead SFMC platform strategy, design complex journeys and automations, manage data integrations with CRM/CDP and third-party APIs, and mentor developers to align technical solutions with business goals.

Concord seeks applicants for future roles across data analytics, UX design, software engineering, and digital marketing, promoting collaboration and learning.

Lead customization and architecture of OSC frameworks, build UI and server-side components, design REST/SOAP integrations with ERPs/CRMs/payment gateways, optimize performance, enforce code quality and security, mentor developers, plan sprints, and mitigate technical risks.