Jobs at Cochlear

Field-based sales professional responsible for driving cochlear implant systems growth across Vidarbha. The role involves territory sales planning, patient and candidate acquisition, hospital and surgeon relationship development, new implant center activation, pipeline management in Salesforce, forecasting, product presentations, market intelligence, and cross-functional collaboration. The position requires frequent travel, strong healthcare sales experience, commercial acumen, and the ability to influence clinical and institutional stakeholders.

Leads business analysis, process improvement, enterprise application enablement, and digital transformation initiatives across R&D and cross-functional teams. The role gathers requirements, analyzes current and future processes, designs scalable technology solutions, supports testing and implementation, facilitates stakeholder alignment, and drives adoption and continuous improvement. Success requires influencing without authority, managing ambiguity, and delivering measurable business outcomes in a regulated, global environment.

Drive sales growth for Cochlear’s hearing implant and acoustics products across the Kanto region. Develop customer and partner relationships, meet sales targets, engage key opinion leaders, support surgeries and hearing-loss awareness initiatives, communicate customer and activity information through Salesforce HC, and collaborate on marketing events. The role requires extensive travel, strong Japanese and English communication skills, and at least three years of medical industry or institutional experience.

Lead deployment of automation solutions in a regulated medical device manufacturing environment. Develop ERS, drive validation (IQ/OQ/PQ), optimize yield via data analysis and PFMEA, collaborate with vendors on robotics and machine vision, support NPI, technology transfer and continuous improvement.

Develop, validate and introduce stable, scalable manufacturing processes (semiconductor cleanroom and/or SMT) across the manufacturing network. Support equipment installation, calibration, WH&S, process validation, testing, characterization, data analysis and documentation to improve yield, quality and efficiency.

Provides expert advice on Australian employment legislation, Modern Awards, Enterprise Agreements, wage compliance, workplace investigations, and employee relations. Leads compliance analyses, governance initiatives, risk assessments, industrial relations projects, process improvements, and complex case management while partnering with leaders, unions, employee representatives, and HR stakeholders.

Provide clinical diagnostic and device care (cochlear implants, hearing aids, bone-anchored devices) while supporting Medical Affairs research and data tasks. Duties include audiologic and vestibular testing, device activations and reprogramming, data entry and analysis, study coordination, technical clinician support, and cross-department collaboration. Combination of on-site clinical training and office-based Medical Affairs projects.

Drive sales growth across Kyushu for Cochlear’s implantable hearing solutions. Achieve quarterly and annual targets, develop customer and key opinion leader relationships, provide product and evidence-based information, expand cochlear implant and acoustics surgeries, collaborate with partners and internal teams, support marketing events, maintain Salesforce records, and contribute to quality and process improvement. Extensive travel, native-level Japanese, and competent spoken English are required.

Lead and support MES implementation, configuration, optimization, upgrades, testing, validation, and deployment across manufacturing operations. Maintain master data, workflows, routings, equipment records, system performance, traceability, and compliance. Partner with Manufacturing, Engineering, Quality, Logistics, and IT/OT teams to troubleshoot issues, improve processes, manage change, and deliver user training and support within a regulated manufacturing environment.

Reviews reimbursement billing orders before shipment to verify accuracy, payer requirements, eligibility, authorizations, benefits, warranty status, and compliance with Medicare, Medicaid, HIPAA, CMS, and applicable regulations. Identifies and escalates process gaps, documents coaching opportunities, supports quality improvements, and collaborates with reimbursement, billing, finance, customer service, collections, and supply chain teams to reduce payment risk and ensure timely, clean claims.

Lead US and Canada market access, reimbursement, and government affairs strategy for cochlear implant technologies. Oversee payer engagement, coding/payment initiatives (HCPCS/CPT, Medicare/Medicaid), integrate health economics, influence policy, remove access barriers, and build a high-performing Market Access team across commercial, clinical, regulatory, medical affairs, and HEOR stakeholders.

Manages procurement processes, supplier relationships, buying activities, procurement data, inventory, forecasting, budgets, strategic sourcing, supplier performance, and contract-related commercial advice. Supports procurement activities for new product development and project milestones while ensuring quality, regulatory, and commercial objectives are met.

Perform microbiological and chemical testing (sterility, bioburden, particulate) for materials, water, environment and products; manage reagents/media; decontaminate returned devices; support production microbial control (cleanrooms); analyze abnormal data and perform CAPA; ensure GLP/GMP compliance, prepare V&V documentation, and assist lab audits and safety/WHS activities.

Engage by phone or virtually with adults experiencing hearing loss and families of children with hearing loss. Use personal cochlear implant experience, empathy, and communication skills to understand needs, answer questions, guide candidates through their options, maintain ongoing contact, and connect suitable individuals with local Cochlear representatives.

Receives, evaluates, investigates, documents, and reports medical device complaints in accordance with global complaint-handling and regulatory processes. The role monitors complaint progress, supports MDR and vigilance reporting, maintains accurate records, assesses device investigations, documents root causes and corrective actions, trains field staff, and contributes to process improvements. Strong analytical, communication, attention-to-detail, and problem-solving skills are required. Fresh graduates with relevant biomedical or bioscience degrees are encouraged to apply.

Leads a team of Research Software Engineers while defining architecture and technical direction for mobile, desktop, cloud, and connected-device platforms supporting audiological research and digital health. Responsibilities include hands-on coding, prototyping, design governance, mentoring, software quality, traceability, regulatory compliance, and collaboration with research, clinical, data science, and product teams.

Develop and manage global patent portfolios aligned with business and IP strategy. Conduct patentability assessments, oversee patent drafting and prosecution, support patent acquisition, licensing, and collaborations, and provide strategic intellectual property guidance. The role also involves managing external law firms, collaborating with inventors and technical stakeholders, and developing AI-enabled workflows to improve patent processes and innovation outcomes.

Leads a global ASIC engineering team responsible for technology strategy, design, verification, manufacturing, delivery, and lifecycle support. The role includes coaching engineers, managing external development partners, directing roadmaps, making technical decisions, planning resources and budgets, and ensuring quality, reliability, and performance. Collaboration spans architecture, hardware, firmware, software, quality, and global R&D teams developing regulated hearing-device technologies.

Partners with EMEA functional leaders to develop budgets, forecasts, and financial plans; monitors OPEX, analyzes variances, evaluates investments, delivers performance reporting, and translates financial data into actionable business insights. The role provides commercial guidance, supports strategic initiatives, strengthens budget governance and controls, and drives continuous improvement across finance processes and systems.

Lead and develop global engineering teams delivering reliable clinical desktop software. Drive predictable delivery, engineering standards, CI/CD, automation, testing, documentation, architectural compliance, cybersecurity, quality, and regulatory adherence. Partner with Architecture, DevOps, QA, Regulatory, Product, and Delivery teams while reducing technical debt and improving engineering practices. The role requires strong people leadership, technical credibility, and experience managing complex, long-lived software in regulated or safety-critical environments.