Jobs at Cochlear

The Financial Accountant will manage accurate financial reporting, compliance, inventory accounting, and support statutory accounts and audits while improving financial processes.

Provide bilingual (English/Spanish) aftercare support and patient education, drive upgrade sales and territory revenue, collaborate with clinical and sales teams, use Salesforce and reporting tools, manage territory operations and credentialing, and travel up to 40% to support clinics and patients.

Lead EMEA portfolio and product management, define go‑to‑market and launch strategies, prioritise investments, translate market and clinical insights into execution, partner with Sales/R&D/Regulatory, build a high‑performing product organisation, and own portfolio performance and budgets.

Lead development of AI-powered marketing analytics across EMEA: build predictive models, design Growth KPI dashboards, segment customers, translate data into actionable insights, support marketing teams, and drive data storytelling and visualization for cross-functional stakeholders.

Serve as a trusted guide for prospective cochlear implant candidates, managing inbound/outbound enquiries, providing personalised support, tracking interactions in CRM, collaborating with Marketing, Sales and Clinical teams, attending events, analysing lead and conversion data, and ensuring rigorous follow-up to drive conversions and improve candidate experience.

Perform microbiological and chemical testing (sterility, bioburden, particulate) for materials, water, environment and products; manage reagents/media; decontaminate returned devices; support production microbial control (cleanrooms); analyze abnormal data and perform CAPA; ensure GLP/GMP compliance, prepare V&V documentation, and assist lab audits and safety/WHS activities.

The role involves expertise in MES, including management, project implementation, user training, and ensuring compliance in manufacturing operations.

Manage and grow Cochlears LATAM community by creating compelling copy and visual assets, localizing content, supporting campaigns, and collaborating with marketing and cross-functional teams to engage users and promote hearing solutions.

Provide application support and administration for CRM, SFE, marketing automation, e-commerce and customer touchpoint systems in China. Analyze business requirements, translate needs into system solutions, manage Alibaba Cloud resources, handle incidents and ITSM processes, coordinate vendors and cross-functional teams, and support localized digitalization and integration initiatives.

Territory-based medical device B2C sales role driving cochlear implant adoption through candidate and professional partner engagement, events, marketing, and territory planning. Requires travel, territory management, sales reporting, and use of CRM and sales tools to meet revenue targets.

The role involves designing, coordinating, and executing end-user training for SAP S/4HANA adoption, managing global training logistics, and building sustainable learning frameworks.

Serve as primary contact guiding candidates with hearing loss through their journey from enquiry to decision. Provide empathetic, non-clinical product information, track interactions in CRM, attend local events, collaborate internally to improve engagement, and support DTC platform development across CE markets.

Control warehouse movements from receiving raw materials to dispatching products. Manage inventory and ERP transactions, pick/pack/replenish materials, perform inspections and labeling, conduct cycle counts, report non-conformances, and follow Quality Management System procedures to support manufacturing and customer service.

Support sales through reporting, budgeting, forecasting, and analysis for South Asia. Prepare sales reports, build territory budgets, analyze CRM data, coordinate with sales, calculate commissions, and lead insight-driven projects to improve sales performance and systems.

The Key Account Manager develops commercial strategies across NHS Trusts, drives account performance, and builds relationships to promote growth and service development in hearing devices.

The Recipient Services Specialist engages with healthcare professionals and patients, achieves sales targets, builds relationships, and provides customer training and advocacy support for Cochlear's hearing solutions.

The role involves acting as a finance business partner, supporting financial planning and analysis for the Greater China region, managing OPEX and CAPEX budgets, and driving financial performance by providing analytical insights and recommendations for decision-making.

The Key Account Manager drives commercial strategy across NHS Trusts, builds relationships with stakeholders, and develops growth plans for Cochlear's implant portfolio.

The Engineering Manager leads integration and de-risking activities for Cochlear's embedded technology platforms, overseeing testing strategies and team performance across hardware and software domains.

The WHS Systems Management Partner will own and enhance Cochlear's global WHS management system, ensuring compliance, driving performance, and providing risk insights. Responsibilities include developing WHS reporting, supporting audits, and leading training initiatives.