Jobs at Coastal Financial Corporation

Supports the Partner Internal Controls over Financial Reporting program by documenting partner controls, mapping them to the ICFR framework, and performing targeted alternative testing. Evaluates control evidence, conducts walkthroughs, prepares testing workpapers, identifies exceptions and deficiencies, tracks remediation, performs follow-up testing, and communicates findings and financial reporting impacts to management, risk teams, auditors, and fintech partners.

Supports the partner Internal Controls over Financial Reporting program by documenting controls, performing targeted alternative testing, evaluating evidence, identifying deficiencies, preparing workpapers, tracking remediation, and supporting financial controls management and audit reporting. The role requires assessing SOC reports, CUECs, ITGCs, business process controls, and financial reporting impacts while coordinating with partner risk, internal control, management, and audit teams.

Supports the Partner Internal Controls over Financial Reporting program by documenting partner controls, mapping controls to the ICFR framework, and performing targeted alternative testing. Evaluates control evidence, validates samples, conducts walkthroughs, prepares workpapers, identifies deficiencies, tracks remediation, and performs follow-up testing. The analyst coordinates with risk, internal control, management, and audit teams while communicating testing results, exceptions, remediation progress, and potential financial reporting impacts.

Provide phone, email, and messaging support for internal and external customers using online and mobile banking services. Troubleshoot digital payments, mobile deposits, bill payments, transfers, wallets, card controls, and banking systems. Research and resolve complex issues, review transactions and exceptions, prepare reports, support treasury management customers, route partner inquiries, and follow compliance and risk policies while recommending process improvements.

Provides phone, email, and messaging support for internal and external customers using online and mobile banking services. Troubleshoots digital banking, payment, card, mobile deposit, and treasury management issues; researches and resolves complex problems; reviews transaction exceptions; prepares reports; communicates with bank staff and customers; supports risk mitigation and compliance; and recommends process improvements.

Lead and support oversight of fintech partner audits within the Banking-as-a-Service program. Responsibilities include developing risk assessments, planning and coordinating audits, evaluating scopes and reports, tracking remediation, analyzing risk trends, supporting regulatory compliance, and collaborating with internal subject matter experts, partners, and audit firms. The role also contributes to process improvements, staff training, and recommendations to risk management leadership.

Lead design and scaling of financial operations, reconciliation, and controls for BaaS partnerships. Drive automation, analyze transaction datasets, resolve reconciliation breaks, partner with Product/Engineering, and create SOPs and reporting to ensure operational readiness and scalable processes.

Oversee development, validation, monitoring, and governance of consumer credit risk models used for loss forecasting, credit decisioning, regulatory reporting, and risk management. Apply statistical, econometric, and machine learning methods to PD, LGD, and EAD models; support CECL, stress testing, and macroeconomic scenario analysis. Assess model performance, data quality, and compliance while communicating findings to senior leaders, auditors, regulators, and other stakeholders.

Lead second-line credit risk oversight for BaaS partners: build frameworks, manage a partner credit risk team, evaluate models and underwriting, monitor portfolios, perform counterparty financial analysis, support onboarding and regulatory compliance, and implement controls for partner credit risk.

Manage and grow a portfolio of affluent consumer and business clients by acquiring new-to-bank relationships, driving deposit growth, ensuring smooth onboarding, delivering needs-based financial solutions, generating leads, representing the bank in the community, and partnering with internal teams to retain and expand client relationships.

Senior Client Manager responsible for acquiring and growing affluent consumer and business client relationships, driving deposit growth, onboarding new-to-bank customers, and delivering personalized solutions. Engages in outbound prospecting, community representation, cross-functional collaboration, and pipeline management to meet market-level growth, retention, and cross-sell targets.