Jobs at Coast Professional, Inc.

Leads company-wide budgeting, forecasting, pricing, financial modeling, profitability analysis, and operational financial analysis. Partners with executives and business leaders to support pricing, resource allocation, contract performance, investments, and long-term planning. Develops financial models, forecasts, dashboards, management reports, variance analyses, and scenario plans. Evaluates contract and business-unit profitability, identifies risks and opportunities, improves planning processes, and provides actionable recommendations to senior leadership.

Perform supervised clerical and collections support: prepare wage garnishments and legal referral documents, notify debtors of returned payments, confirm payment arrangements, follow up with employers, update reports, operate basic office equipment, and comply with security, licensing, and FDCPA requirements.

Lead budgeting, forecasting, pricing, financial modeling, and profitability analysis. Support executive decision-making, develop contract-level profitability and pricing models, maintain rolling forecasts, produce management reporting and dashboards, and partner with operations and accounting. Oversee budget process, evaluate investments and contract performance, and improve FP&A processes. Role requires U.S. citizenship and security clearance eligibility.

Handle incoming and outgoing taxpayer calls for State of New Jersey property tax relief in an in-office call center. Use scripts and databases to record information, follow client policies, escalate when needed, attend trainings, meet team goals, and maintain security, confidentiality, and quality standards in a fast-paced environment.

Manage and direct a consumer care collections team, oversee high-risk transactions, ensure productivity and collection goals, coach and develop staff, enforce compliance (FDCPA), generate and analyze reports, coordinate cross-departmentally, handle escalations, and oversee collection and fraud investigation activities.