Search the 2 jobs at Coast Professional, Inc.

The Manager of Operations supervises customer service employees, ensures quality standards are met, evaluates key performance indicators, and assigns duties to ensure efficiency. This role involves discussing job performance concerns with employees and participating in subordinates' work to facilitate productivity.

The Manager of Operations is responsible for directing employees in collections, managing high-risk transactions, and ensuring productivity and collection goals are met. They provide leadership, oversee problem resolution, and ensure compliance with laws and regulations. The role involves coaching and developing subordinates, updating reports, and coordinating activities with other departments and management staff.