Jobs at CMC Markets

Develop and maintain pricing models for increasingly complex financial products, optimize risk-management and dealing strategies, and collaborate with development, dealing, operations, risk, and IT teams. The role also coaches and mentors quantitative analysts and contributes to regulatory and professional development requirements.

Business Analyst supporting the development of a Pega CRM platform. Responsibilities include gathering and documenting requirements, creating user stories and process flows, analysing customer journeys, facilitating Agile ceremonies, coordinating UAT, and collaborating with stakeholders, architects, developers, QA, and operational teams. The role focuses on improving onboarding, servicing, financial crime, and operational workflows while meeting governance and regulatory requirements.

Supports pricing and risk application initiatives by translating business needs into requirements, specifications, user stories, and test plans. Collaborates with product, development, quantitative, dealing, and vendor teams in an Agile environment. Tracks delivery progress, maintains documentation for risk and audit purposes, supports user training, and escalates issues. Requires financial services experience, strong business analysis skills, Agile methodology knowledge, and proficiency with Jira, Confluence, Miro, and Excel.

Develop, maintain, and enhance risk models, run stress and scenario analyses, and produce risk reports and dashboards. Monitor KRIs across CFD and stockbroking businesses, advise senior leaders, drive improvements in risk reporting and analytics, and collaborate with Dealing, Finance, Treasury, Compliance and senior management to support decision-making and project delivery.

Respond to client queries by phone, email, live chat, and messaging while delivering exceptional customer service. Represent CMC Markets as a brand ambassador, identify opportunities to improve client experience, and work rotating shifts between 7:30am and 8:00pm. The role includes comprehensive training in trading platforms and the RG146 Financial Regulatory qualification. Strong English and Mandarin communication skills, resilience, adaptability, and permanent Australian work eligibility are required.

Supports lifecycle marketing campaigns across email, SMS, push notifications, and in-platform channels for Australian and New Zealand customers. Builds and tests campaigns in Braze, supports automated customer journeys, manages audience segmentation and personalization, coordinates content and approvals, performs QA, assists with A/B testing, and reports campaign results. The role is designed for someone developing expertise in CRM and lifecycle marketing.

Convert warm-to-hot leads into active trading accounts, identify high-value clients, build prospective and existing client relationships, understand investment needs, and recommend relevant financial products and services. The role involves meeting sales and conversion targets, collaborating with Marketing and Premium Client Management, supporting onboarding, and maintaining a client-focused, professional approach.

Sources and engages passive candidates across EMEA, builds talent pipelines, conducts CV reviews and pre-screens, and partners with recruiters and hiring managers. Maintains ATS data quality and develops recruitment dashboards and management information using sourcing metrics. Analyzes trends, identifies bottlenecks, recommends improvements, represents the employer brand, and stays current with sourcing practices and tools. This is an onsite role in London, requiring five days per week in the office.

Manages corporate tax compliance, VAT filings, tax liabilities, provisions, disclosures, controls, and reporting across multiple international jurisdictions. Coordinates with external tax advisors and internal finance stakeholders, supports tax risk management, and improves tax processes through automation and digitalization. The role requires a qualified accountant or tax professional with strong corporation tax, IFRS reporting, organizational, communication, and stakeholder-management skills.

Coordinates UK payroll processing, reconciliations, payroll journals, employee queries, audit documentation, benefits administration, pension and provider invoice reconciliation, employee loans, and share scheme reporting. Works with HR, Finance, employees, and third-party providers to maintain accurate records, meet deadlines, ensure compliance, and deliver responsive payroll and benefits support.

Manage complex technology projects and initiatives from initiation through acceptance, supporting infrastructure modernization and operational improvement. Responsibilities include project planning, change management, resource forecasting, stakeholder coordination, risk management, project accounting, and status reporting. The role works with IT teams, suppliers, leadership, and business stakeholders while applying traditional and agile project management methods.

Build and operate ML platform capabilities that move models from experimentation into reliable production. Responsibilities include automating training, validation, deployment, retraining and rollback; operating batch and online inference services; implementing CI/CD, observability, monitoring, alerting and incident response; improving scalability, security and cost efficiency; and developing production-grade Python tooling. The role collaborates with research, software, platform, security, data and product teams.

Manages global programmatic, display, and video media campaigns from setup through optimization and reporting. Oversees targeting, bidding, pacing, tracking, attribution, audience segmentation, creative testing, and budget efficiency across DSPs, ad networks, publishers, and social platforms. Partners with analytics, marketing, creative, and technology teams to drive acquisition outcomes, ensure brand safety and privacy compliance, and improve campaign capabilities through data-driven strategies.

The Financial Risk Manager will support the Risk team with ETD project reporting, risk monitoring, and ensuring awareness of financial risk responsibilities.

Lead content marketing strategy and integrated campaigns for trading and investing products. Create and edit content across websites, CRM, email, social, video, and paid channels; develop acquisition campaigns and conversion journeys; support product launches; translate complex financial products into clear messaging; manage a small team and external partners; collaborate across marketing, product, analytics, design, and compliance; and use AI, testing, customer insights, and performance data to optimize results.

Lead end-to-end transformation programmes across ANZ, including strategy, mobilisation, process redesign, vendor transitions, pilots, and scaled rollouts. Build business cases, governance structures, delivery plans, risk registers, and benefits tracking. Diagnose process issues using data and workshops, collaborate with Product, Technology, and Data teams, and influence senior stakeholders. Ensure service continuity, regulatory compliance, and audit readiness within a financial services environment.

Performs manual QA testing for C#/.NET applications deployed on AWS, covering backend services, SQL Server data validation, and JavaScript web interfaces. Responsibilities include test planning, test data preparation, script execution, defect tracking, regression testing, usability and performance testing, release management, and test reporting. Collaborates with developers and stakeholders in an Agile, fast-release environment to ensure reliable software delivery.

Lead corporate services across Australia and New Zealand offices, overseeing facilities, property management, workplace safety, front-of-house services, travel, vendors, budgets, and a small team. Drive consistent workplace operations, continuous improvement, process simplification, system enhancements, and effective employee experiences across multiple locations.

Provides senior legal leadership across EMEA for a technology-driven brokerage and trading business. Advises on digital assets, crypto regulation, financial services frameworks, wealth products, trading platforms, corporate transactions, M&A, governance, and cross-border licensing. Partners with senior management, product, trading, compliance, risk, and distribution teams; supports regulatory engagement, product launches, client documentation, legal risk management, external counsel, and team development.

Provides desk-facing functional and technical support for options trading systems and derivatives workflows. Investigates incidents, configuration and data issues; supports releases, testing, documentation and business-as-usual processes. Develops and maintains tactical Python scripts, operational tools and automation under guidance. Works closely with traders, quants, operations and technology teams to translate business needs into workflow improvements and resolve business-critical issues quickly.