Jobs at CloudTalk

Build and grow a portfolio of solution partners across EMEA and beyond. Recruit, onboard, educate, and activate partners; support co-selling through deal close; develop partner-led demand generation; provide feedback to improve programs; and track performance, revenue, and forecasts. The role requires independent ownership of channel revenue, strong SaaS partnership experience, commercial judgment, and ideally CRM or VoIP industry relationships.

Lead product strategy for CloudTalk’s AI and human communication platform serving sales and support teams. Responsibilities include user research, product vision and roadmap development, customer discovery, journey mapping, solution validation, and cross-functional alignment across R&D, marketing, customer experience, and go-to-market teams. The role requires measurable business outcomes, data-informed decision-making, clear communication of complex initiatives, and responsible use of AI in product workflows.

The Director of Product leads the product team, driving strategy, stakeholder management, and operational excellence while ensuring high-impact solutions and alignment with business goals.

Account Managers at CloudTalk own customer retention and portfolio expansion, acting as strategic partners closely tracking client KPIs and health metrics. They lead renewals, growth opportunities, and advocate for clients internally while leveraging data and technical aptitude to drive success.