Jobs at CloudTalk

The Director of Product leads the product team, driving strategy, stakeholder management, and operational excellence while ensuring high-impact solutions and alignment with business goals.

Support SalesOps with customer setup, deal auditing, commission calculations, and follow-up on invoices. Identify inefficiencies, automate repetitive tasks, and produce clear documentation to improve billing and revenue processes.

The Senior Account Manager at CloudTalk will own customer retention and portfolio expansion, serving as a strategic partner, managing renewals, and acting as the internal advocate for clients while cultivating executive relationships.

Account Managers at CloudTalk own customer retention and portfolio expansion, acting as strategic partners closely tracking client KPIs and health metrics. They lead renewals, growth opportunities, and advocate for clients internally while leveraging data and technical aptitude to drive success.

As a Customer Support Representative, you will provide technical assistance to customers via chat and email, manage VoIP issues, and improve documentation. Opportunity to advance within support and product roles.

As a Sales Development Representative, you will connect with global clients, deepen relationships, and drive adoption of AI solutions.

As an Onboarding Consultant, you'll drive customer engagement and success with CloudTalk's AI suite, ensuring timely adoption and effective use of the platform.

The Senior Software Engineer II will design and implement microservice architectures, build new systems, and improve existing applications. Collaborating in a synchronous remote environment, the role demands strong coding skills and a proactive approach to problem-solving while maintaining system scalability and performance.

As an Onboarding Specialist, you will facilitate customer onboarding, drive engagement and adoption of CloudTalk's product, and maximize revenue retention and expansion opportunities.

As a Sales Development Representative, you will engage with inbound leads, educate prospects about CloudTalk's AI solutions, and collaborate with the sales team to drive conversions.