Sales Development Representative - Inbound

🌍 Global SaaS Company | $28M Series B Investment
💡 Personalized 1:1 Coaching | Vibrant International Team
📍 Barcelona, 4 days in-office
💲 Uncapped sales bonuses
🎯 3-step hiring process to offer

About CloudTalk

CloudTalk is an AI-powered business phone system and AI Voice Agent platform built for sales and support teams. It brings business calling, AI-powered call intelligence, and autonomous AI voice agents together in one platform, helping small and mid-sized businesses make more calls, handle more conversations, and deliver better customer experiences.

Serving customers in 160+ countries, CloudTalk is backed by $36M in funding from leading investors, including KPN Ventures, Point Nine, and HenQ. We’re investing in making AI a natural part of every business conversation and helping companies get more value from every call.

With a team of 200 people, CloudTalk values growth, innovation, teamwork, customer focus, and human connection. The company moves fast, builds for the future, and cares deeply about creating products and a culture that people genuinely love.

The Challenge Ahead

CloudTalk is strategically expanding its presence in Tier 1 markets. For this reason, we've assembled a high-impact team in Barcelona and we're now on the lookout for a new Sales Development Representative (SDR).

As an SDR, you will be collaborating with our international team of 40 sales professionals located across Europe and the Americas, your primary responsibility will be connecting with clients globally and showcasing the value proposition of our AI business communications solution.

You'll be at the forefront of our growth engine, engaging with inbound prospects. Your mission? Forge meaningful relationships with potential customers by understanding their needs and demonstrating how our solution can address their challenges.

What's in it for you:

🚀 Be part of one of Europe’s fastest-growing SaaS companies
🤖 Sell cutting-edge AI products in a high-growth market
🌱Top-tier coaching & enablement – 1:1 sales training and mentorship to elevate your game
🌍 Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our Life at CloudTalk on Instagram
🎯 Have a front-row seat in our journey to $100M ARR

Ideal Candidate:

We are seeking enthusiastic and ambitious individuals who are eager to accelerate their careers in tech sales. You are driven by targets and thrive in a fast-paced, dynamic environment where hitting KPIs is the norm.

You are not just looking for a job; you are passionate about building a long-term career in sales. You are highly engaged and ready to fully immerse yourself in our innovative, international SaaS scale-up. If you are highly motivated, disciplined and target-oriented, and excited about the opportunity to grow and succeed in a modern and dynamic setting, we want to hear from you!

What you will work on:

• Team Collaboration: Partner with our dynamic sales teams to reach out and convert inbound leads, contributing to our collective success.
• Consultative Selling: Engage in a consultative sales process, helping prospects identify and understand solutions tailored specifically to their needs.
• Customer Education: Be the go-to expert, educating potential customers on CloudTalk's unique value proposition.
• Lead Qualification: Qualify leads and schedule appointments for the sales team, ensuring a seamless handoff and optimized sales pipeline.
• CRM Mastery: Efficiently capture, manage, and track lead information using our HubSpot CRM system, keeping our data clean and actionable.

What makes you a great fit:

• Experience: You bring some prior sales experience and a genuine passion for building a career in sales.
• Proactive and Driven: Your self-starting attitude ensures timely outreach to potential clients, consistently meeting or exceeding SLAs and KPIs.
• Customer-Centric: You have a keen understanding of customer needs and are adept at presenting solutions that effectively address their challenges.
• Empathetic Communicator: Your active listening skills and empathy help you foster trust and rapport with customers, facilitating successful sales interactions.
• Resilient and Disciplined: You thrive in fast-paced, high-volume environments and are accustomed to delivering results efficiently, even under pressure.
• Languages: Business Fluency in English. Italian, Portuguese or another EU language is a big plus!

Unlimited PTO that people actually take. Fully remote with four European hubs. A coach you can book, a career path in writing, and equity when you deliver. Here's the full package.

• 💬 A coach you can actually book. Recurring 1-on-1 sessions with our resident coach. A real conversation about your career, on company time.
• 🪜 Promotions without guesswork. Our job-leveling framework is transparent: every level and its expectations, in writing. You'll always know what the next step requires and where you stand.
• 📈 A path to equity. At CloudTalk, equity is earned over time. Seniority, tenure, and consistent impact, together, are what get you there. Not an automatic perk. Something you grow into.

• 🌴 Unlimited PTO, and we mean it. Taking 30 days a year is normal here. Deliver beyond expectations, and you've bought yourself room for more.
• 🌍 The right setup for your role. Depending on the team, you’ll either work from one of our hubs four days a week or have the option to work fully remotely. Our offices are fully equipped and centrally located.
• ⏰ Flexible hours, built around your team. No clocking in, no clocking out. Be there for your team, clients, and the meetings that matter. The rest is yours.
• 💻 Gear that doesn't fight you. A MacBook for work, plus a home-office allowance for remote roles to build a setup you like sitting at.

• 🔋 Recharge Fridays: 4 extra all-company days off a year. Once a quarter, everyone is off at the same time. You come back to zero pings, not a doubled backlog. That's the point.
• 🏃 Fitness allowance. Gym, climbing, yoga, whatever keeps you moving. You choose, we pay.

• 💸 Up to €5,000 per referral. You know great people. When we hire one of them, you get paid for it.
• ✈️ Two offsites a year worth packing a bag for. The all-company offsite (last year: Tuscany 🇮🇹) plus a dedicated function-specific offsite, both somewhere remote enough that people actually talk.
• 👕 Fresh CloudTalk swag every year, with a points system to earn more.

What to expect from our hiring process:

1. Initial Chat: Interview with our Talent Acquisition team (30 minutes)
2. Role-Play & Role Deep Dive Interview with your future manager (60 minutes)
3. Culture Bar Raiser Call: Assess cultural fit and potential (30 minutes)
   🎯 Offer!

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.