Jobs at Cleveland Brothers

Helps customers adopt and gain value from Caterpillar digital products and services. Guides enablement, resolves adoption barriers, recommends digital solutions, supports B2B eCommerce and procurement participation, interprets customer activity and feedback, and partners with Sales and Aftermarket teams. Maintains digital product knowledge, supports UAT and release readiness, delivers training, and develops reusable guidance, SOPs, and process improvements.

Leads organization-wide procurement, purchasing, supplier negotiations, cost reduction, and procurement team development. Optimizes the ERP procurement system, modernizes policies and procedures, evaluates supplier performance, manages bids and purchase orders, reviews invoices, and supports 29 branch locations. The role drives process improvement, compliance, user adoption, and strategic sourcing while maintaining supplier relationships and traveling within the dealership territory as needed.

Administer, support, and optimize Microsoft Dynamics 365 F&O and CE environments, Azure resources, and Power Platform. Manage security, licensing, backups, upgrades, integrations, performance monitoring, and end-user support while collaborating with IT and business stakeholders to maintain secure, reliable, and well-governed systems.

Provides technical support, troubleshooting, configuration assistance, and customer training for Trimble machine control, surveying, positioning, software, and aerial mapping solutions. Supports field installation teams, develops training programs, assists with customer connectivity and proposals, delivers on-site and classroom instruction, and collaborates with sales and product support teams to improve customer engagement.

Business Analyst serving as the bridge between business stakeholders and IT teams. The role gathers requirements, designs system enhancements, supports technology and analytics projects, creates functional documentation, coordinates testing and releases, troubleshoots issues, develops training materials, and drives user adoption. The analyst also monitors system usage, supports dashboards and KPI reporting, improves data quality and processes, and measures efficiency gains and return on investment across sales, service, parts, rental, finance, and HR functions.

Perform month-end close activities including journal entries and balance sheet reconciliations; reconcile equipment and parts inventory GL accounts; review divisional financial statements and equipment profitability; assist budgeting, forecasting, variance analysis, and year-end audits; prepare ad-hoc reports and serve as backup for other accounting functions.

Perform treasury and daily bank reporting, manage payments (wires/ACH), remote check deposits, and company card programs. Prepare balance sheet reconciliations, e-commerce sales reconciliations, and month-end journal entries. Support year-end audit and other general accounting duties, liaising with internal teams and external auditors.

Set up, operate, and adjust CNC and manual machines to OEM specifications, perform precision machining and inspections, operate cranes and hand tools, maintain work area and documentation, and support creation and training of standard work procedures.

Develop and manage a territory of small and midsized construction, landscape, specialty trade, and agriculture customers. Identify sales opportunities, qualify and update accounts, sell equipment, attachments, rentals, parts, service, and support agreements, assess customer needs, and build lasting relationships. Partner with field sales representatives on demonstrations and qualified leads while maintaining customer satisfaction and meeting sales goals.

Provide technical support, diagnostics, failure analysis, and training for commercial gas and diesel engines and Cat Connect systems. Liaise with customers and manufacturers, assist sales/parts, file DSNs, and travel to customer sites for installations, troubleshooting, and reporting.

Design, develop, deploy, and support custom solutions across Dynamics 365 F&O and CE and the Power Platform. Build X++ customizations, C#/.NET integrations, Power Apps/Automate solutions, Azure-based integrations, and SSRS reporting. Manage CI/CD with Azure DevOps, support environments via LCS and Power Platform Admin Center, troubleshoot production issues, and document solutions.

Drive profitable growth of used Caterpillar power generation and industrial engine equipment through sourcing, valuation, reconditioning coordination, marketing, and resale. Manage inventory, inspect and appraise units, negotiate deals, build dealer and customer relationships, and align with service, rental, and dealer networks to meet revenue and margin targets.

Inside Sales Representative will proactively qualify and manage a large account base of small-to-medium construction and agricultural customers, promote equipment, rentals, parts and services, conduct needs analysis, build relationships, support field sales with demos, and grow sales through phone and in-person outreach.

Develop and manage a large territory account base to sell and rent Caterpillar equipment, parts, service, and support agreements. Conduct needs analysis, qualify leads, build customer relationships, partner with field sales for demos, and grow sales with targeted outreach and account management.

Manage sales/use tax and personal property tax compliance, prepare and file various tax returns (sales, personal property, excise, 1099s), process real estate tax payments, maintain state registrations, verify exemption certificates, perform internal sales tax audits, provide tax support and research, and enter transactions in Microsoft D365.

Designs, implements, and maintains identity and access management controls to enforce least-privilege across enterprise and cloud environments. Administers PAM and directory services (AD/Entra ID/Azure AD), supports user lifecycle, conducts access reviews, integrates identity telemetry into SIEM, investigates IAM incidents, and partners with IT and SOC to reduce access-related risk while supporting audit and compliance efforts.