Jobs at Clara

Manage end-to-end chargeback lifecycle including national (DDR) and international disputes via MasterCom/Mastercard Connect. Resolve ATM withdrawal clarifications, maintain controversy database, apply reason codes, and close cases while improving workflows and using data tools to optimize operations.

Lead and coach a senior enterprise sales team in Mexico City to drive pipeline, quota attainment, and forecast accuracy. Own day-to-day execution, run coaching and pipeline reviews, close strategic deals with C-suite buyers, implement outbound processes and automation (AI), and represent Clara publicly while aligning with cross-functional teams.

Lead Clara's go-to-market strategy in Argentina for Clara Global, drive new business and adoption, manage enterprise sales cycles and negotiations, run high-impact demos with finance leaders, generate pipeline via outbound tools, maintain HubSpot forecasting, and feed market intelligence to Product and Leadership.

Own full sales cycle to drive Clara Contabilidad adoption among Mexican SMBs and mid-market. Prospect outbound, demo product, manage pipeline in Hubspot, qualify deals with BANT, close revenue, and collaborate with Legal, Finance, Operations, and Customer Success to ensure smooth onboarding and rapid time-to-value.

Serve as Clara's strategic partner for Corporate Travel clients: build credibility with industry players, manage and grow strategic accounts consultatively, advise on settlement, supplier payments, working capital and cash management, and drive end-to-end value across the Corporate Travel vertical.

The Customer Success Associate will manage client accounts, drive customer retention, identify growth opportunities, and collaborate with cross-functional teams to enhance customer experiences.

The Product Lead directs a squad on product development, accountable for outcomes, prototypes ideas using AI tools, and collaborates closely with engineers and stakeholders.

As a Control Desk & Credit Analyst, you'll conduct financial analyses, manage compliance checks, assess creditworthiness, and propose credit limits while collaborating with the Sales team.

The Control Desk & Credit Analyst will ensure compliance in credit processes, analyze financial conditions, propose credit limits, and manage onboarding tasks for B2B clients.

Lead the design and execution of People Operations strategies globally, while acting as a strategic partner to Brazil's Go-To-Market and Support teams. Responsibilities include automation of workflows, data management, compliance, and mentoring a regional People Ops team.

Drive partner and enterprise sales by prospecting new clients (field and door-to-door), managing VAR relationships and ERP implementations, ensuring partner payments and reporting, maintaining CRM and forecasts, tracking KPIs (TPV, credit line, meetings, BANT), coordinating cross-functional teams, and exceeding weekly, monthly, and quarterly commercial targets.

Lead design and maintenance of regional compensation, equity, and variable pay programs. Benchmark market salaries, automate compensation analysis and dashboards, audit benefits, and create clear documentation to support hiring managers and leaders.

Lead the Fotofacturas product development at Clara, driving innovation in AI-driven invoice automation, optimizing invoicing processes, and managing product performance metrics.

The role involves resolving customer inquiries, investigating issues, and improving customer processes while ensuring high-quality support and communication in a fast-paced B2B fintech environment.

The Product Manager, Risk leads the Risk Builder squad, overseeing credit lifecycle, managing vendor integrations, and translating risk models into product experiences while tracking key business metrics and accelerating product delivery.

The Talent Acquisition Specialist will develop talent acquisition strategies, manage full-cycle recruitment, and enhance employer branding while ensuring an inclusive and compliant hiring process.

Manage and update CRM; research and prioritize target accounts; run account-based outbound prospecting; maintain pipeline and monthly forecasts; track KPIs (meetings, DSLA, BANT); coordinate cross-functional teams to close deals; exceed TPV, credit line, and new-customer targets.

Own end-to-end onboarding features: design and build backend services for KYB/KYC, document collection, verification orchestration, and account activation. Implement frontend UI to reduce friction, integrate third-party identity providers, collaborate with Product/Risk/Compliance, apply AI tools to automate workflows, and elevate team quality through code reviews and pairing.

Own the full mid-market sales cycle in Mexico: build pipeline, forecast in HubSpot, lead C-level conversations with CFOs and finance leaders, coordinate cross-functionally (Risk, Product, Operations), and manage long multi-stakeholder enterprise deals to close contracts.

Operate and optimize the Customer Success tech stack and workflows in Brazil: administer HubSpot, build dashboards (Metabase/Sheets), create n8n and AI-driven automations, execute CS campaigns, partner with CS managers to improve onboarding, retention, adoption, and reporting.