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As a Customer Success Manager at Clara, you will build strong relationships with B2B clients, manage and prospect new companies, and develop strategic sales and marketing plans. You'll be responsible for sales forecasting and maintaining commercial relationships with both existing and potential clients, leveraging your experience to engage with C-level executives.
The Customer Acquisition Associate will be responsible for managing a large prospect database, conducting account research, improving sales processes, forecasting monthly metrics, and collaborating with various teams to achieve sales targets. They will utilize CRM software and prospecting tools to exceed sales goals.
Looking for a Support Engineer to take ownership of customer issues, identify and resolve technical issues, and provide effective technical assistance. Must have strong problem-solving and communication skills, as well as 2+ years of experience in software development or support engineering.
The Customer Success Specialist at Clara will develop relationships with companies, manage new client prospects, execute sales and marketing plans, and act as a commercial contact for existing clients. Strong focus on results and ability to engage with C-level executives is essential, especially within financial contexts.
The Data Science Associate will build and maintain machine learning models, conduct data analysis to support business decisions, and collaborate with data engineers. Responsibilities include data requirements identification, creating visualizations, and documenting work for future reference.
The Customer Success Associate will manage a portfolio of accounts, ensuring client satisfaction and engagement. Responsibilities include providing personalized support, identifying upselling opportunities, monitoring product usage, collaborating with sales and marketing teams, and collecting client feedback to improve services. Strong communication and CRM tool proficiency are essential.
The CRM Specialist will develop and implement CRM strategies to enhance customer engagement and retention, optimize communication through various channels such as email, SMS, and in-app notifications, and collaborate with teams for message consistency.
The iOS Engineering Specialist will handle the full development cycle of apps, enforce best practices for high-quality apps, mentor junior developers, design internal libraries, and collaborate with product and operations teams to understand project requirements.
The Backend Engineer Expert will design and implement scalable backend systems, enhance existing software, and guide junior developers in best practices. The role involves participating in the full product development lifecycle and ensuring the efficiency and security of backend solutions.
As a Customer Success Associate, you will manage a portfolio of client accounts, ensuring satisfaction and engagement. You will provide personalized support based on client needs, identify upselling opportunities, monitor product usage for issues, and work closely with sales, product, and marketing teams. Collecting client feedback to improve services and using CRM tools for tracking will also be part of your role.
Looking for a Customer Happiness Associate with 2+ years of experience in Fintech companies. Responsibilities include solving escalated issues, troubleshooting, providing customer support, and managing B2B clients. Requires intermediate English proficiency and proficiency in Office, Google Drive, CSS, and CRM tools.