Customer Success Manager - Medellín

Posted 5 Days Ago
Be an Early Applicant
Colombia
Senior level
Payments • Financial Services
The Role
As a Customer Success Manager at Clara, you will build strong relationships with B2B clients, manage and prospect new companies, and develop strategic sales and marketing plans. You'll be responsible for sales forecasting and maintaining commercial relationships with both existing and potential clients, leveraging your experience to engage with C-level executives.
Summary Generated by Built In

Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; already being used by thousands of the most successful companies across the region.

Clara is backed by top investors and strategics including Accial Capital, Canary, Citi Ventures, Coatue, DST Global, General Catalyst, Goldman Sachs, ICONIQ Growth, Kaszek, Monashees, and Notable Capital, as well as prominent angel investors.

We are looking for a Customer Success Manager who will:

  • Develop a sustainable relationship with companies
  • Positions Clara as the most important spend management company
  • Responsible for managing and prospecting new companies
  • Development of sell-in, sell-out, and portfolio analysis
  • Developing & executing sales, and marketing plans with partners to drive the business
  • Sales forecasting.
  • Commercial contact with existing and new clients.

Our requirements for this position are:

  • 5+ years of proven experience working as KAM/CSM in a B2B Model
  • Previous experience onboarding B2B clients
  • Structured thinking and high focus on results
  • English Professional Proficiency
  • Innovator soul and receptive to changes
  • Experience in the Financial, banking, or Insurance sector will be a plus.
  • Experience being a: FANTER (Farmer & Hunter)
  • Experience in managing ERP connections, financial budgeting, and models to be able to have conversations at CFO level
  • Ability to develop strong relationships at C-level of enterprise companies to become a financial consultant
  • The ideal candidate must be located in Medellín, Colombia. 


#LI-HYBRID

The way we do things is as important as what we do. That is why we operate on a set of carefully-identified values. They are what we expect from ourselves and each other in our day-to-day.

 

We value

Clarity - Open and direct communication

Simplicity - Pare things down to the essential

Ownership - We're all owners and act like it

Pride - Make quality products we're proud of

Always Be Changing (ABC) - Continuous self-improvement

Inclusivity - Every voice counts; we value each other for our shared mission and contributions

 

We are

* Shaping business finances in Latin America

* Driven by our 6 core values

* Proud of our inclusive and caring culture

* Certified as Top LinkedIn Startup

 What We offer 

* Competitive salary & a robust stock ownership plan

* 100% flexible work model

* A set of benefits that are adaptable to your needs & way of life

* Opportunities for growth in a fast-paced environment

* A chance to shape B2B payments in Latin America and increase the region’s economic competitiveness

The Company
Sao Paulo, Sao Paulo
476 Employees
On-site Workplace
Year Founded: 2020

What We Do

Clara is the leading payment platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, Bill Pay, crossborder payments, and our highly-rated software platform used by thousands of the most successful companies across the region. Clara is backed by top global and regional investors such as Coatue, DST Global, General Catalyst, monashees, Kaszek, Canary, A*, BoxGroup, SV Angel, GFC, Picus Capital, Avid Ventures, ICONIQ Growth, Goldman Sachs, and prominent angel investors. Driven by our six core values (Ownership, Pride, ABC, Simplicity, Clarity and Inclusivity) we’ve reached a unicorn valuation in record time, have been recognized as a Great Place to Work and as one of the most promising startups according to Linkedin’s ranking “Top Startups 2021”. We’re looking for the best talent worldwide to join our team and be part of this journey, so you can't afford to miss this chance! We are: * Shaping business finances in Latin America * Driven by our 6 core values * Proud of our inclusive and caring culture * Certified as a Great Place to Work and a Top LinkedIn Startup

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