Jobs at ClaimSorted

Own the operating framework for insurance claims across multiple business lines, including processes, performance metrics, product feedback, feature adoption, and client operations. The role partners closely with claims, product, and clients to scale processes, improve efficiency, and enhance customer outcomes. Candidates may be hired at junior, mid, or senior levels.

Works directly with founders to build day-to-day operating processes, improve candidate and employee experience, establish internal and external communication standards, and manage initial hiring-pipeline screening. The role requires strong prioritization, process improvement, relationship-building, writing, and AI-tool proficiency in a high-intensity, office-based London environment.

The Operations Associate will improve claims processes by identifying inefficiencies, collaborating with teams, and implementing new workflows and data metrics.

Engage directly with customer stakeholders, build and maintain systems supporting critical operations and onboarding, deliver reporting and insights, and lead platform improvements based on customer feedback. The role requires strong full-stack engineering, excellent communication, customer-facing comfort, and the ability to work effectively in ambiguous, fast-paced environments.

The Head of Claims will redesign claims operations, enhance technical standards, build elite teams, and partner with customers to achieve operational excellence and drive improvements in claims handling.

Partner with claims, operations, and product to identify inefficiencies, design and roll out process improvements and automations, capture data and metrics, and ensure adoption. Map workflows, produce requirements and documentation, run tests, and track impact to make claims handling faster and more efficient.

The role involves building a Sales organisation, driving high-stakes deals, experimenting for growth, and shaping the product in a high-intensity environment.

The Product Engineer will develop core systems for AI-powered insurance claims processing, work with clients, and shape the engineering culture.

The Machine Learning Engineer will develop AI systems to enhance insurance claims workflows, deploy scalable ML solutions, and collaborate with insurance specialists.