Jobs at ClaimSorted

Build and manage talent pipelines for claims handlers across the US and UK. Lead high-volume, personalized outreach, maintain warm candidate pools, represent the company compellingly, and track recruiting funnel metrics to continuously improve hiring outcomes. This is a full-time, office-based role in London.

Own the deployment and adoption of AI automations for insurance claims teams. Develop rollout and training plans, translate user needs for engineering, explain technical capabilities to non-technical teams, measure usage, gather feedback, and address adoption issues. This is a full-time, office-based role in London.

Build and secure ClaimSorted’s infrastructure, including access controls, PII protection, compliance, observability, reliability, database performance, and data pipelines. Standardize infrastructure practices, improve latency and cost, and create self-service analytics capabilities for claims and operations teams. The role owns ambiguous infrastructure priorities and drives engineering standards across the organization.

Build and deploy production AI agents and full-stack automations for insurance claims. Identify workflow bottlenecks by working directly with claims handlers, turn opportunities into shipped features, and own system reliability, correctness, and risk. Collaborate with AI engineers and operations while scaling real-world claims automation in an office-based London environment.

Build and manage outbound sales campaigns targeting major insurers and Fortune 500 companies. Research prospects, identify stakeholders, conduct multichannel outreach, qualify opportunities, book qualified meetings for Account Executives, and improve the outbound playbook through prospect feedback. This entry-level, in-office role requires strong communication, resilience, organization, coachability, and ambition to develop a sales career.

Owns insurance complaint investigations from intake through resolution, prepares evidence-based responses, manages regulatory and partner deadlines, and maintains accurate records. The role handles Ombudsman and regulator requests, performs root-cause analysis, recommends claims-process improvements, supports complaint procedures, and provides feedback to claims and operational teams. It also assists with related technical claims activities, including quality assurance, fraud, recoveries, and payment authorizations.

Claims Solutions Partner supporting complex sales cycles through claims-operations expertise, RFP/RFI responses, portfolio analysis, value-case development, and technical onboarding. The role also includes building a global insurance community strategy, organizing events, creating trusted industry content, developing advocacy programs, and measuring pipeline and retention impact.

Lead the global community and marketing strategy, building programs that drive partner engagement, brand recognition, qualified pipeline, revenue, and retention. Responsibilities include creating trusted insurance-industry content, organizing scalable B2B events, developing community operating systems, identifying advocates, establishing KPIs, measuring program performance, and coordinating with sales, client success, claims, and product. The role requires hands-on execution in a fast-paced, early-stage environment.

Engage directly with customer stakeholders, build and maintain systems supporting critical operations and onboarding, deliver reporting and insights, and lead platform improvements based on customer feedback. The role requires strong full-stack engineering, excellent communication, customer-facing comfort, and the ability to work effectively in ambiguous, fast-paced environments.

The role involves building a Sales organisation, driving high-stakes deals, experimenting for growth, and shaping the product in a high-intensity environment.