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Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Manages Circle Payments Network’s 24/7 payment operations, including shift coverage, live queue performance, escalations, investigations, SLA metrics, quality control, analyst training, SOPs, and process improvements. The role leads operations analysts, handles complex cross-border payment issues, coordinates escalations with Engineering, Product, and partners, and owns operational reporting and documentation.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Lead end-to-end product design for complex currency, treasury, payments, digital asset, and blockchain-enabled experiences. Partner with Product, Engineering, Research, and stakeholders to identify customer needs, define solutions, influence product strategy, and deliver scalable designs. Use research, data, and systems thinking to balance customer, business, and technical needs. Strengthen design systems, elevate design quality, provide critique, and mentor other designers.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Leads Circle’s public policy, regulatory strategy, stakeholder engagement, market expansion, and licensing efforts across Latin America. Partners with legal, compliance, commercial, product, finance, and communications teams to reduce regulatory friction and support growth. Tracks global policy and market acceptance of digital currencies, blockchain payments, and crypto-assets while managing strategic engagements, consultation responses, coalitions, and a global policy team.
