Jobs at Cigna

Analyzes business processes and operational data to identify inefficiencies, benchmark performance, and recommend sustainable improvements. Creates reports, dashboards, and performance summaries; evaluates technology-enabled process reengineering opportunities; and communicates recommendations to stakeholders and leaders. Manages multiple initiatives, tracks risks and timelines, resolves escalated issues, and supports change adoption and measurement.

Designs, develops, tests, and supports mainframe PBM applications using COBOL, JCL, CICS, DB2, Teradata, and VSAM. Provides technical leadership, impact analysis, code reviews, architecture guidance, and support throughout the software lifecycle. Collaborates with onsite and offshore teams to define testable scenarios, leads agile delivery activities, mentors junior engineers, and may manage sizable projects.

Lead investment accounting processes for global financial operations, ensuring accurate, timely, and compliant reporting under US GAAP, NAIC standards, and company policies. Responsibilities include process documentation, financial close support, audit coordination, issue resolution, internal controls, stakeholder collaboration, and continuous improvement. The role also drives workflow optimization, control automation, standardization, and technology adoption while supporting global teams and adapting to changing priorities.

Leads application development initiatives for Evernorth Health Services, driving software delivery, technical strategy, team leadership, and solutions supporting pharmacy, care, and benefits programs.

Leads offshore production support strategy, governance, incident and problem management for business-critical digital platforms. Oversees 24×7 Tier 1–3 operations, major incident response, workforce and vendor management, service performance, risk controls, and executive stakeholder communications. Drives AI-enabled automation, observability, predictive detection, automated remediation, reliability engineering, and continuous improvement across application support teams.

Leads the Quality Engineering and Operations Reliability capability in Hyderabad, building a 100–130-person organization. Establishes enterprise testing standards, automation strategy, quality governance, risk-based quality gates, and AI-assisted testing practices. Partners with engineering, DevOps, SRE, security, operations, business, and vendors to improve reliability, release confidence, productivity, and speed to market across enterprise platforms. Requires extensive SDLC, management, healthcare IT, vendor management, and large-scale testing experience.

Designs, develops, and maintains Selenium-based automated tests for desktop and web applications. Responsibilities include functional, regression, integration, and system testing; database validation; CI/CD pipeline integration; test strategy development; defect reporting; Agile planning; and improving automation coverage and quality engineering practices. The role collaborates with development and QA teams to identify automation opportunities and support DevOps initiatives.

Lead Master Data Management (MDM) operations for Client & Producer domains: manage production support via ServiceNow, perform match/merge reviews, drive data quality and governance, build operational dashboards with Tableau, collaborate with engineering on mappings and survivorship rules, and contribute to MDM strategy, automation, and platform evolution.

Serve as Technical Product Owner for the Augmented Intelligence Engine Data Product: define product vision, align with organizational goals, collaborate with engineering/product/business teams, improve governance and processes, lead product hardening, and deliver incremental improvements. Interface with AI/ML and data engineering stakeholders; act as scrum master/product owner using Jira.

Provides technical leadership for enterprise data testing across ETL, integrations, warehouses, migrations, reporting, analytics, and data platforms. Establishes testing standards, validates source-to-target mappings and transformations, drives automation and reconciliation, reviews coverage and evidence, resolves complex data quality issues, and promotes end-to-end data integrity. Partners with engineering, architecture, product, Agile, and business stakeholders to improve quality outcomes across multiple delivery teams.

Leads backend engineering teams developing reliable, scalable applications with Node.js and TypeScript. Oversees system integrations across cloud and on-premises platforms, API and database connectivity, transaction management, failure recovery, validation, retries, and AI capability implementation. Supports distributed system architecture, microservices, cloud services, and application optimization, with preferred AWS experience. Collaborates across departments and manages developers delivering secure, highly available backend products.

Leads SAP S/4HANA solution delivery, enhancements, incident resolution, techno-functional design, change control, audits, and cross-functional roadmap alignment. Manages configuration and engineering teams, prioritizes project work, oversees stakeholder relationships, and ensures compliance with governance and data standards. Develops employees through coaching, performance management, hiring, onboarding, and professional growth plans. Requires extensive SAP solution management, S/4HANA, supply chain, and people leadership experience.

Provides customer service and manages enrollment, billing, accounts receivable reconciliation, collections, eligibility research, payment inquiries, and client account adjustments. Coordinates with brokers, third-party administrators, vendors, and clients to resolve discrepancies, prepare reports and tax forms, and support compliance with tax regulations.

Owns the vision, roadmap, backlog, and delivery outcomes for SAP S/4HANA Procure-to-Pay capabilities. Translates procurement and finance needs into prioritized requirements, guides SAP solution design and integrations, leads Agile delivery, testing, releases, adoption, production support, and continuous improvement. Partners with architects, engineering teams, suppliers, and global business stakeholders across SAP MM/PTP, EWM, finance, logistics, master data, Fiori, APIs, and external platforms.

Lead strategic enterprise architecture for digital, AI agent, packaged business capability, and composable architecture initiatives. Design integrated process, application, data, and technology solutions; develop technical plans and product specifications; assess compatibility across technologies; solve complex business and regulatory challenges; and lead cross-functional project teams. Serve as a senior technical authority and external thought leader while guiding architecture decisions across major departments.

The role is a Software Engineering Advisor serving as the technical product owner for SAP Integrated Business Planning (IBP). The provided description contains limited information about specific responsibilities, qualifications, deliverables, or team structure. The position is based within Evernorth Health Services India’s Hyderabad innovation hub, supporting software engineering, product development, analytics, process improvement, and generative AI initiatives across The Cigna Group.

The Program Management Advisor coordinates enterprise initiatives across engineering, operations, HR, finance, legal, procurement, and other functions. Responsibilities include integrated planning, governance, RAID and decision tracking, KPI dashboards, executive reporting, stakeholder coordination, leadership engagements, special projects, transformation initiatives, and process improvement. The role identifies dependencies and risks, drives accountability, supports operating models, and ensures strategic priorities progress to completion.

Leads workforce planning, capacity management, capability frameworks, skills inventories, readiness initiatives, and workforce analytics. Partners with business leaders, HR, Talent Acquisition, and Learning & Development to identify workforce needs, skill gaps, and talent risks. Develops forecasts, governance reports, scorecards, and executive insights while facilitating cross-functional alignment and supporting talent mobility, upskilling, reskilling, and organizational design decisions.

Leads SAP IBP and S/4HANA supply chain planning design, configuration, integration, and governance. Responsibilities cover demand, supply, inventory, S&OP, Control Tower, Order-Based Planning, Real-Time Integration, master data, testing, cutover, production support, and continuous improvement. The role partners with supply chain, business, technical, integration, data, and security stakeholders while managing implementation transitions, troubleshooting, operational readiness, and planning-process adoption.

Leads Lean Six Sigma transformation and quality initiatives across international healthcare operations, including claims, enrollment, billing, provider, and medical review workflows. Designs quality systems, controls, analytics, and dashboards; ensures HIPAA and GDPR compliance; quantifies business benefits; conducts root-cause analysis and process improvement; and coaches Green Belts and operations teams through change adoption.