Jobs at Cigna

Implements QA practices across PBM teams, develops and executes manual and automated test plans, creates test data, maintains regression suites, performs UAT and E2E testing, tracks defects, and communicates risks and results. The role supports Agile ceremonies, coordinates testing across stakeholders, contributes to enterprise application delivery, ensures automation readiness, and mentors junior team members.

Work as a Senior Analyst on the CCW Data Force team at Evernorth Health Services, contributing to software engineering initiatives that support healthcare, pharmacy, care, and benefit solutions.

Leads hands-on enterprise software development, including Java application design, coding, testing, debugging, middleware integration, monitoring, and troubleshooting. Provides technical direction to junior staff, manages application technology assets, improves performance and operating efficiency, and aligns solutions with technology strategy. Requires expertise in IVR, Spring Boot, OpenShift, AWS, microservices, Kafka, Oracle SQL, Jenkins, and related delivery practices.

Serves as the company’s first point of contact, welcoming visitors, managing calls, mail, deliveries, appointments, access control, filing, and general clerical tasks. Coordinates couriers, suppliers, office helpers, and administrative coverage while supporting employee safety and cross-functional projects. Requires strong communication, customer service, organization, discretion, computer literacy, and the ability to work under pressure.

Build and administer enterprise data engineering and virtualization platforms using Denodo, Databricks, AWS, Python, and Presto/MPP. Responsibilities include configuring data sources, views, APIs, authentication, caching, performance tuning, migrations, release governance, CI/CD, infrastructure-as-code, and containerized deployments on Kubernetes. The role also coordinates with infrastructure and security teams to maintain reliable, scalable data environments.

Supervise end-to-end accounts payable and receivable operations, including payments, collections, reconciliations, reporting, and financial controls. Develop dashboards and predictive analyses using Excel, Power BI, and SQL. Lead automation, AI adoption, process improvement, finance transformation, audit compliance, and risk management initiatives. Mentor AP/AR staff and collaborate with internal departments, providers, payers, banks, and external stakeholders while ensuring UAE regulatory compliance.

Develop and maintain software applications, components, and unit tests using .NET, Angular, Blazor, C#, and PL/SQL. Implement business-driven features, troubleshoot and upgrade applications, test for performance and responsiveness, gather user feedback, maintain documentation, and collaborate with developers, designers, analysts, QA teams, and business stakeholders. The role also supports business service tickets and provides updates to technical leadership.

Serves as the company’s first point of contact by greeting visitors, managing calls, handling mail and deliveries, controlling visitor access, scheduling appointments, maintaining records, and performing clerical duties. Coordinates with drivers, suppliers, office helpers, internal departments, and external service providers. Provides administrative coverage during staff absences and supports cross-functional projects while maintaining confidentiality and high service standards.

Design, develop, and deploy AI and machine learning solutions using Python, ML frameworks, large language models, and RAG systems. Optimize model performance through experimentation, data preprocessing, and feature engineering. Collaborate with cross-functional teams to integrate AI capabilities into applications, evaluate emerging technologies, and propose innovative solutions. The role also involves cloud-based ML platforms, with preferred experience in MLOps, graph databases, GPU acceleration, distributed computing, and AI/ML research or open-source contributions.

Designs, implements, optimizes, and maintains ETL and data integration workflows. Collaborates with business and technical teams to deliver data transformation solutions, conducts proof-of-concept research, validates data quality, tunes database performance, monitors Databricks and Airflow processes, and documents technical solutions. The role requires Python, cloud, DevOps, relational and NoSQL database, data warehouse, data lake, and lakehouse experience.

Manages payroll, compensation and benefits administration, employee onboarding and offboarding, HRIS data, reporting, audits, compliance, and employee support. The role ensures accurate employee lifecycle processes under UAE labor requirements, coordinates with Finance, IT, and other stakeholders, resolves payroll inquiries, supports Workday and HR system improvements, and maintains confidential workforce records and data integrity.

Supports global provider market engagement through commercial initiatives, client retention, sales enablement, reporting, communications, strategic projects, and stakeholder coordination. Develops market messaging, presentations, RFP content, dashboards, training materials, and provider capability resources. Partners across Commercial, Network, Clinical, Analytics, Technology, and Strategy teams to support client opportunities, escalations, operational improvements, and strategic accounts across international markets.

Support Cigna International Health’s global privacy program through high-volume operational processes, including DSAR intake and tracking, privacy registers, breach administration, vendor due diligence, contract routing, ROPA maintenance, consent and cookie compliance, audit readiness, dashboards, reporting, and documentation. The role follows SOPs, identifies high-risk or complex matters for escalation, and maintains accurate records across privacy operations.

Leads a team of data engineers and analysts building scalable cloud data assets, warehouses, analytics solutions, and production pipelines. Defines roadmaps and architecture, ensures data quality and governance, automates workflows, oversees CI/CD and releases, and partners with product and technology teams. Provides technical direction, people leadership, coaching, code review, requirements support, and delivery accountability while using AWS, Databricks, Spark, Teradata, and related DevOps tools.

Develops, designs, codes, tests, and debugs complex enterprise applications and integrations. The role focuses on Java-based middleware, microservices, cloud technologies, monitoring, performance, availability, security, and capacity management. Responsibilities include troubleshooting, application architecture, technology asset ownership, operational efficiency, and technical leadership. The position also mentors junior professionals, leads Scrum practices, collaborates with vendors, and aligns engineering solutions with technology strategy.

Develops and maintains Selenium and Cucumber test automation for web applications and APIs. Creates test plans, executes in-sprint and regression testing, analyzes failures, reports defects, and tracks automation progress. Participates in Agile and SAFe ceremonies, supports CI/CD opportunities, improves automation coverage, and contributes to quality engineering best practices. The role also involves mentoring junior resources and collaborating with global Scrum teams.

Manages healthcare reference data governance, stewardship, quality, lifecycle, mappings, and distribution. Investigates data incidents, performs root cause analysis, coordinates remediation, and ensures alignment with healthcare code sets and enterprise requirements. Advises stakeholders on reference data usage, supports claims and regulatory functions, communicates changes and risks, and improves governance processes through automation and operational optimization.

Works as a Software Engineering Lead Analyst on the CCW Work team under AD-Incognito at Evernorth Health Services, supporting software engineering initiatives that contribute to healthcare, pharmacy, care, and benefits solutions.

Provides strategic HR business partnership across the UK and Europe, with a focus on employee relations, employment law, organisational change, culture, wellbeing, compensation and policy. Advises senior leaders on complex people matters, translates UK and EU legal developments into practical action, leads HR programmes, improves processes, manages risk and supports a positive employee experience. The role requires strong judgement, influencing, communication, confidentiality and commercial awareness.

Leads the design, development, and optimization of scalable data pipelines and architectures using Snowflake, Spark, cloud services, orchestration tools, and streaming technologies. Builds multi-layered data models, manages ETL/ELT workflows, optimizes database performance, and supports real-time processing. Provides hands-on engineering and architecture leadership, coordinates offshore teams, collaborates cross-functionally, and drives innovation across major healthcare technology initiatives.