Jobs at CHEP

Leads global automation engineering projects from concept through deployment, including capital planning, technology evaluation, equipment development, installation, commissioning, and operational handover. Collaborates with global cross-functional teams and suppliers while managing scope, schedules, budgets, risks, safety, quality, and regulatory compliance. Advances Industry 4.0, robotics, AI/ML, IoT, digital twin, and automated material-handling solutions to improve repair operations, reliability, sustainability, and efficiency.

Manages customer inquiries, onboarding, account analysis, issue resolution, audits, payment and invoice administration, and performance reporting. The role supports account managers, conducts root cause analysis, monitors customer satisfaction and asset productivity, maintains accurate records in SAP and related systems, and develops continuous improvement plans with customers. It requires strong analytical, customer-facing, communication, multilingual, and cross-functional collaboration skills.

Manage customer inquiries, complaints, onboarding, account analysis, reconciliations, audits, reporting, and payment-related administration. The role monitors customer performance and asset productivity, identifies issues through root cause analysis, supports account managers, conducts performance reviews, and develops continuous improvement plans. It requires collaboration with Sales, Finance, Operations, and customers to improve satisfaction, retention, service levels, and account accuracy.

Leads the global development, standardization, implementation, and continuous improvement of CHEP’s S+ serialization ecosystem across service centers and pallet-handling locations. Responsibilities include managing capital engineering projects, coordinating pilots, optimizing equipment and software processes, defining operating standards, overseeing installation and commissioning, managing budgets and TCO, improving operational performance, and influencing global engineering, digital, operations, and supplier teams.

Manage customer inquiries, onboarding, account analysis, audits, reconciliations, reporting, payment-related activities, and complex account issues. Use SAP, Salesforce, BW, Excel, and Power BI to monitor customer performance, identify trends, resolve discrepancies, and support continuous improvement. Collaborate with Sales, Finance, Operations, and Account Managers to improve customer satisfaction, retention, account accuracy, and service delivery.

Leads enterprise-wide data transformation across technology, digital, ERP, governance, and business teams. Responsibilities include establishing data governance, master data, metadata, quality, ownership, stewardship, operating models, controls, and change adoption. The role owns the transformation roadmap, programme governance, ERP data readiness, executive reporting, benefits realization, and transition of capabilities into sustainable business-as-usual operations.

Manage demand, capacity, inventory, production, and logistics planning across plants and manufacturers. Analyze forecasts, stock levels, operational KPIs, and supply chain performance using SAP, JDA, Excel, and Power BI. Collaborate with Supply Chain, Operations, Commercial, Finance, and logistics teams to align demand, capacity, budgets, service levels, and safety stock. Develop planning and optimization tools, reduce costs and overstock, improve asset allocation and storage, and lead continuous improvement initiatives.

Manage a portfolio of CHEP customers, strengthen relationships, identify growth opportunities, negotiate tenders and contracts, conduct audits, and improve customer satisfaction. Develop joint strategic plans focused on growth, cost reduction, sustainability, digital solutions, transport collaboration, and supply chain efficiency. Collaborate with sales, operations, and regional stakeholders while standardizing processes and sharing best practices for asset productivity.

Owns the global UKG Pro Workforce Management platform strategy, governance, roadmap, operations, releases, enhancements, integrations, compliance, and service delivery. Leads a distributed HR technology team, partners with HR, payroll, IT, finance, vendors, and regional stakeholders, and oversees escalations, testing, data integrity, security, and continuous improvement across multinational operations.

Manages a portfolio of key customer accounts alongside a Key Account Manager. Analyzes account data to identify risks, opportunities, and deviations; supports customer onboarding, issue resolution, retention, pallet management, and process improvements. Coordinates with Sales, Finance, and Operations, maintains accurate account records, follows up on administrative actions, and provides customer-focused solutions. Requires strong Dutch and English communication, analytical ability, organization, and proficiency with Microsoft Office and Excel.

Manage and grow a broad portfolio of German customers by developing strategic account plans, negotiating contracts, expanding revenue, and improving customer loyalty. The role focuses on supply-chain value, sustainability, stock accuracy, audits, pricing compliance, customer trials, and identifying new business opportunities. It requires strong relationship-building, commercial, analytical, presentation, negotiation, and project-management skills, plus native German and fluent English. Polish, food-industry knowledge, and supply-chain experience are advantageous.

Leads global master data management and governance for a major ERP transformation. Designs standardized processes, data ownership models, controls, workflows, and governance frameworks; aligns stakeholders across business functions, regions, data teams, and implementation partners. Oversees SAP-related requirements, solution validation, testing, defect management, user acceptance, change readiness, and post-go-live improvement while improving enterprise data quality, consistency, accountability, and stewardship.

Maintains and improves customer and pricing master data across the AMETA region. Responsibilities include data quality analysis, KPI and SLA monitoring, SAP and Salesforce updates, billing checks, reporting, automation testing, audit support, process documentation, stakeholder training, and resolving data issues. The role also supports pricing updates, regression testing, continuous improvement projects, and cross-functional data governance initiatives.

Leads a U.S.-focused business development team responsible for new customer acquisition, pipeline generation, market expansion, and revenue growth. Develops sales strategies, coaches team members, manages Salesforce pipelines, analyzes market opportunities, negotiates commercial proposals, and reports performance insights to senior leadership. Collaborates with Marketing, Finance, Supply Chain, Sales, and Solutions teams to improve conversion, customer relationships, and sales effectiveness.

Leads indirect procurement sourcing across North America, including category strategy, supplier qualification, negotiations, performance management, RFI/RFP/RFQ execution, risk mitigation, compliance, and cost savings. Partners with stakeholders across operations, finance, and supply chain, manages selected supplier relationships, supports strategic planning and change initiatives, and drives procurement process improvements. The hybrid role supports the U.S. and Canada and requires travel up to 10%.

Leads commercial excellence initiatives focused on sales process optimization, CRM-enabled execution, funnel governance, forecasting, workflow efficiency, data quality, and user adoption. Partners with Sales, Marketing, Data & Analytics, Customer Experience, Learning & Development, and Technology teams to implement training, reporting, process improvements, and AI-enabled commercial tools. Owns the commercial excellence roadmap and coordinates cross-functional change management to improve execution consistency, forecast accuracy, seller experience, and business performance.

Provides customer support and account administration for pallet and equipment movements. Responsibilities include resolving customer queries, reconciling accounts, managing equipment balances, coordinating pallet collections, supporting electronic systems and helpdesk functions, conducting site visits, and completing office administration. The role also involves identifying operational issues, recommending corrective actions, scheduling customer interactions, and supporting team members as needed.

Leads a sales and business development team focused on new customer acquisition and U.S. market expansion. Develops growth strategies, builds prospect pipelines, coaches sales professionals, manages CRM data and forecasting, negotiates commercial proposals, analyzes market opportunities, and collaborates cross-functionally to improve conversion, revenue, and customer partnerships.

Leads financial planning, budgeting, forecasting, scenario modeling, profitability analysis, cost optimization, KPI reporting, and commercial finance initiatives across Italy, Greece, and the Balkans. Partners with senior leaders and cross-functional teams to improve performance, ensure financial controls and reporting integrity, and support strategic decisions. Also manages, coaches, and develops a finance team.

Manages customer inquiries, service issues, billing discrepancies, orders, and fulfillment risks for approximately 4,500 accounts. Partners with Operations, Logistics, Finance, Sales, carriers, and other internal teams to resolve problems, maintain accurate ERP and CRM data, monitor account performance, and improve processes. Supports customer engagement, team coaching, inventory and logistics planning, and revenue growth while maintaining strong customer satisfaction.