Jobs at ChenMed

Manages daily clinical operations for a healthcare center, including staffing, scheduling, hiring, training, performance management, patient experience, quality metrics, compliance, inventory, and equipment maintenance. Provides direct patient care as needed, uses healthcare analytics and dashboards to improve revenue and quality outcomes, and ensures adherence to OSHA, HIPAA, and organizational standards. Collaborates with clinical and administrative leaders to meet performance, growth, membership, and engagement goals.

Leads a field-based sales team across a defined market, overseeing hiring, coaching, performance management, training, sales strategy, and patient acquisition. Builds relationships with sales agents, health insurance leaders, community partners, and center operations. Drives onboarding, retention, member recapture, enrollment-period strategies, event budgets, CRM pipeline management, and incentive compensation processes. Requires local and regional travel to support field sales activities and community engagement.

Supervises front desk and Care Facilitator teams in a medical center, overseeing staffing, coaching, scheduling, patient flow, compliance, quality standards, supplies, records handling, phone message routing, and issue resolution. Ensures an exceptional patient experience, supports PCP scheduling and follow-up, troubleshoots basic technology, contributes to hiring, and fills in for front desk duties as needed.

Supports daily medical billing operations, including coding, charge entry, claims submission, payment posting, accounts receivable follow-up, collections, and reimbursement management. Ensures compliance with payer and government regulations, audits procedures, analyzes operational data, maintains billing systems, and improves efficiency. Serves as a billing subject-matter expert and assists with training and supervision of medical billers. Requires local, regional, or national travel up to 10%.

Supervises front desk and Care Facilitator staff in a medical center, managing schedules, training, performance, patient flow, compliance, supplies, and operational standards. Leads the patient experience, resolves escalated concerns, supports medical record workflows, monitors communications and follow-up, troubleshoots basic technology issues, and assists with hiring. Ensures scheduling optimization, quality requirements, OSHA standards, and center procedures are consistently followed while supporting effective patient care and team development.

Supervises front desk and Care Facilitator staff, manages schedules and patient flow, supports hiring and coaching, and ensures operational, quality, compliance, and OSHA standards. Resolves escalated patient concerns, promotes an exceptional patient experience, oversees records and message routing, troubleshoots basic technology issues, and maintains office supplies and scheduling accuracy.

Supervises front desk and Care Facilitator staff, manages schedules, training, performance, patient flow, compliance, supplies, and operational standards. Leads the patient experience, resolves escalated concerns, supports medical records and message workflows, troubleshoots basic technology issues, and coordinates scheduling follow-up. The role also contributes to hiring, onboarding, coaching, retention, and center operations while occasionally covering front desk duties.

Lead enterprise financial planning, forecasting, reporting, and investment governance for COEs and SG&A. Drive cost optimization, ROI analysis, performance metrics, budgeting, and cross-functional financial partnering. Manage finance team, deliver actionable insights, and support executive decision-making to improve profitability and operating efficiency.

Leads a field-based sales team responsible for new patient acquisition, onboarding, retention, and recapture within a defined market. The role hires, coaches, trains, and evaluates sales professionals; develops territory strategies; builds relationships with community organizations, agents, and health insurance leaders; manages sales events and budgets; monitors pipelines and performance; and partners with operations leaders to improve growth and patient engagement.

Supervises Care Coordinators and Lead Care Coordinators managing organization-wide referrals. Oversees daily operations, staff assignments, productivity, quality audits, reporting, coaching, training, escalated patient concerns, and process adherence. Analyzes operational metrics, implements corrective actions, supports process improvements, and ensures referral policies and service standards are consistently followed. The role requires substantial healthcare referral experience, supervisory leadership, insurance authorization knowledge, and familiarity with Medicare Advantage populations.

Supervises front desk staff and leads clinic front-office operations, including scheduling, patient flow, patient experience, compliance, onboarding, coaching, hiring support, records processing, phone-message routing, supply inventory, and issue resolution. Ensures front desk standards, quality requirements, scheduling targets, and regulatory procedures are consistently met while supporting patients, families, and care teams.

Develops, tests, implements, documents, and supports software applications and components in an Agile/Scrum environment. Collaborates with stakeholders, infrastructure teams, and technical professionals to define requirements, manage schedules, resolve issues, and deliver solutions. Creates automated unit tests, supports implementation, follows software development processes, mentors junior team members, contributes to best practices, and manages assigned projects with limited supervision.

Supervise and coach a team of Care Coordinators to manage referral operations, ensure quality and productivity, resolve escalations, monitor metrics and workflows, conduct audits, implement process improvements, and support Medicare Advantage referral processing. Requires onsite presence in NOLA and travel to cover additional markets.

The Physician Assistant manages patient health by conducting assessments, performing examinations, administering treatments, and developing care plans in collaboration with physicians.

The Physician Assistant, Specialty provides medical services under physician supervision, conducts patient assessments, and manages care plans while ensuring regulatory compliance and safety standards.

The Licensed Practical Nurse (LPN) provides general nursing care, assists with patient exams, maintains medical records, and collaborates with a physician-led team to ensure patient well-being.

Assist the pharmacist by processing prescriptions, entering patient and drug data, maintaining inventory, handling third-party claims, engaging patients, ensuring regulatory compliance (HIPAA, Medicare), and supervising pharmacy workflow while maintaining required licensure and training.

Develops and maintains healthcare data integrations, including HL7, ADT, CCD, FHIR, file transfers, and SaaS interfaces. Builds ETL programs, dashboards, reports, and data tools using SQL, SSIS, SSRS, and Power BI. Monitors data quality, troubleshoots interoperability issues, resolves errors, and implements fixes. Collaborates with architects, engineers, DBAs, vendors, and stakeholders to deliver reliable data warehouse solutions. Leads projects, testing, training, and integration best practices.

Provide orthopedic patient care under physician supervision: assess history and exams, order/interpret diagnostics, perform procedures (injections, suturing, wound care), document visits, develop management plans, counsel patients, maintain compliance, participate in quality programs, and collaborate with clinical teams. Significant travel required up to 75%.

Supervise and develop Medical Directors and PCP/NP teams across multiple centers while maintaining partial direct patient care (≈20%). Responsible for market clinical outcomes, P&L, talent development, quality improvement, referrals, payer/community relations, and driving clinical-operations alignment.