About Stepful: Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.
Live learning is an integral part of students’ learning experience at Stepful. Our synchronous modality is what differentiates us from other self-paced online programs. We believe in active learning, whereby our students interact with their instructors in live classes.
About Our Instructors
A Stepful instructor inspires and engages students from day 1 to graduation. They are motivating, high-energy, and supportive. They break down difficult concepts, bring real-life examples from their experience, and share compelling stories with students. Unlike traditional teaching roles, a Stepful instructor is only responsible for the delivery of the content. The Learning Team develops curriculum, lesson plans, and assessments.
The Role
Our goal is for every student to receive a consistently high-quality, positive learning experience, regardless of their instructor. We are looking for an Instructional Coach with demonstrated success in teacher and student growth to support our new instructors.
As a Stepful Instructional Coach, you will deliver virtual coaching cycles to drive growth in instructor success metrics, including a live instruction rating. You will communicate with both Learning Program Managers and Instructor Managers to inform metrics analysis and curriculum updates. This is a remote, contract position.
What You’ll Do
Lead instructor onboarding and monitor engagement with the Instructor Academy
Conduct 1:1 and group onboarding sessions with new instructors
Conduct bi-weekly coaching cycles with new instructors
Report to a member of the Learning Team to share the impact of your coaching and any other findings
Monitor changes to instructor metrics in response to coaching, such as live instruction rating (from student survey), live class attendance, and weekly pass rate
Support implementation of live learning initiatives, such as updates to lesson flows
Minimum Qualifications
At least 5 years of classroom or online teaching experience
Demonstrated effectiveness as a teacher, instructional coach, and/or academic leader in improving student outcomes
Ability to determine and carry out specific coaching strategies to help online instructors grow and see improvement in their student outcomes
Experience teaching and leading diverse student populations
Ability to quickly build relationships and rapport with diverse adult learners
Ability to commit 20 hours per week
Stellar writing and communication skills
Familiarity with Google Drive and Google Documents
Excellent organizational skills and ability to meet deadlines
Receptiveness to constructive feedback on style and substance
Preferred Qualifications
An education-related Master’s degree or higher
Previous teaching experience in an online environment
Previous coaching or professional development experience for online instructors
Professional development, certification, or coursework in inclusive education, universal design for learning (UDL), or exceptional education
Experience teaching students with disabilities or supporting instructors who work with diverse learners
Knowledge of accessibility best practices in online learning environments
Familiarity with assistive technologies and accommodations in virtual classrooms
Bonus Points if you have:
Experience teaching adult learners
Experience in an allied health care role or health care education
Job Types: Contract, Part-time, Remote
Salary: $35-$45 per hour
Commitment: 20 hours per week
Schedule: Flexible hours for asynchronous work, plus some availability for weekly meetings during EST business hours
At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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What We Do
Stepful unlocks the full potential of the global workforce, improving access to quality healthcare for everyone, everywhere.
Our platform is designed for working adults, particularly from historically underserved communities, providing virtual instructor-led courses that include live, cohort-based learning sessions and one-on-one coaching for those looking for entry-level positions in hospitals and healthcare settings.
Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions such as CVS, Walgreens & NY Presbyterian Hospital. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.
Why Work With Us
At Stepful, we’re on a mission to transform lives. We’ve grown to 20K+ students in just a few years, helping people launch healthcare careers they never thought possible. We use cutting-edge AI to scale human connection—and we don’t wait for opportunity. We create it, together.
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Stepful Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Stepful, we balance flexibility with in person connection. We're hybrid in-office Tues-Thurs to collaborate, with 15 work from anywhere days annually, a week off between Christmas & New Year’s, and open vacation—because rest fuels impact.
