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CertifID
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The Senior Director of Customer Success at CertifID will lead a team focused on customer satisfaction, retention, and growth. Responsibilities include developing standardized engagement models, team leadership and development, optimizing processes, and fostering cross-functional collaboration to enhance customer outcomes and drive growth.
The Software Engineering Manager at CertifID directs a team of software engineers, leading the design, development, and deployment of secure software applications. The role involves fostering a culture of innovation and psychological safety while collaborating with cross-functional teams to ensure project success and continuous improvement in software practices.
As a Senior Account Manager, you will enhance customer relationships by managing renewals, upselling, and cross-selling our fraud prevention tools. You will develop account strategies, manage proposals, and collaborate with internal teams to ensure an integrated customer experience while driving satisfaction and retention.
