.png)
CertifID
We're Hiring!
.png)
Articles about CertifID
Featured Articles
All Articles
Recently posted jobs
The Senior Director of Customer Success at CertifID leads a team to enhance customer satisfaction and retention, developing scalable processes and optimizing customer engagement strategies to ensure successful outcomes for clients. This role emphasizes cross-functional collaboration and continuous improvement to achieve growth targets.
As a Senior Account Manager at CertifID, you will enhance customer relationships by managing renewals, expanding accounts, and introducing new services. You will collaborate with internal teams to provide integrated customer experiences and drive revenue growth through strategic planning and successful negotiation.
As Customer Success Manager, you'll manage a portfolio of Mid-Market and SMB customers, ensuring their successful onboarding and ongoing engagement. Responsibilities include building relationships, delivering training, creating success plans, and acting as a trusted advisor. You'll drive customer engagement, identify potential risks, and collaborate with the Product Team for enhancements.
