Cerbo
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Billing Assistant role at Cerbo, a healthcare SaaS company, responsible for managing client billing subscriptions, processing cancellations, and providing customer support. Requires meticulous data entry skills and comfort with ambiguity in a startup environment.
Seeking an experienced Support Operations Manager to oversee operational improvements, lead a team of specialists, and enhance customer satisfaction. This strategic role requires hands-on guidance, process improvement, and mentorship. Responsibilities include managing the support team, triaging incoming tickets, promoting best practices, developing SOPs, improving training methods, and analyzing support metrics for continuous improvement. Will report to the Support Team Lead and assist in day-to-day support operations. Ideal for someone with impeccable interpersonal skills and analytical mindset.
Join Cerbo, a healthcare SaaS company, as a Site Reliability Engineer. Manage AWS infrastructure, Kubernetes clusters, CI/CD pipelines, and system security. Collaborate with teams to enhance application reliability. Bachelor's degree and 3+ years of experience required.
As the Chief Technology Officer (CTO) at Cerbo, you will lead the technology division, drive innovation, ensure scalability and reliability of the EHR platform, and guide product development efforts. You will develop technology strategy, lead product development, manage technical architecture and infrastructure, ensure data security and privacy, promote interoperability, and provide team leadership.