Teams at Cerbo

Supports Finance and senior leadership through operational reporting, presentation preparation, process and margin improvement, project management, AI-driven workflow automation, and compensation-metric oversight. Partners with Sales, Customer Success, Support, and other functional leaders to align goals and resolve issues. Ensures accurate data flows from Jira, Zendesk, sales, and finance systems into reporting while building SOPs and improving operational efficiency.

Leads a quota-carrying SMB sales team and owns new-business revenue, pipeline coverage, forecasting, and attainment. Coaches sellers through calls, demos, qualification, negotiations, and closing; establishes repeatable sales playbooks; improves conversion using CRM data, call recordings, and performance metrics; recruits and ramps new sellers; enforces data discipline; and partners with marketing, product, customer experience, and implementation teams to improve growth and handoffs.

Own a major healthcare product area end to end, including roadmap, discovery, delivery, UX vision, AI-first feature development, prioritization, and iteration. Conduct frequent user research, coordinate cross-platform initiatives, mentor junior product managers, and collaborate with engineering on architecture, APIs, and technical tradeoffs. Measure outcomes such as retention, activation, and clinical efficiency.