Cepheid
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The Technical Support Specialist at Cepheid provides advanced product support to customers via phone, email, and web. Responsibilities include troubleshooting, resolving customer complaints, and maintaining product knowledge while adhering to quality compliance in a Tier 2 support team.
The Customer Support Specialist will provide assistance with Cepheid products by responding to customer inquiries via phone, email, and web. Responsibilities include troubleshooting issues, managing service requests, documentation of cases, and coordinating field team activities to ensure timely service.
As a Research Scientist at Cepheid, you will contribute to the development of new diagnostic products by planning, performing, and analyzing experiments in molecular diagnostics. You will optimize PCR and RT-PCR procedures, engage in data analysis using statistical tools, and collaborate with team members to meet project goals while adhering to timelines.
The Regional Commercial Leader will drive sales in the North and East India territory, managing teams to achieve revenue targets, developing customer plans, and collaborating cross-functionally with various departments. Key responsibilities include key account management, negotiating contracts, and enhancing customer satisfaction through tailored service.
The Quality Assurance Specialist II at Cepheid is responsible for ensuring compliance with QSR and ISO standards, generating standard operating procedures, and supporting continuous improvement initiatives. This position involves collaboration with the manufacturing department and takes part in the assessment of non-conforming materials.
The Salesforce Solution Architect EMEA at Cepheid will collect business requirements, implement changes in Salesforce, support testing, and collaborate with various departments to innovate processes. This role involves written documentation, training, and ensuring efficient use of Salesforce in Field Service and Commercial operations.
The Manager, Commercial Quality - LATAM will oversee the establishment and maintenance of Quality Management Systems to ensure compliance with regulatory requirements across LATAM. This role involves planning quality reviews, supporting market expansion, and ensuring satisfactory compliance with quality standards, while collaborating with various teams and stakeholders to promote the importance of quality management.
As the EHS Manager, you will develop, implement, and evaluate safety policies while managing a team of EHS professionals. Responsibilities include ensuring compliance with EHS regulations, conducting audits and inspections, developing risk mitigation strategies, overseeing incident management, and assessing training needs to enhance workforce competency.
The Sr. Accountant at Cepheid is responsible for payroll accounting completion, ensuring accuracy, reconciling payroll data, and supporting GL Team initiatives. The role includes analyzing trends, preparing payroll entries for 4000 employees, owning global incentive compensation accounting, and ensuring SOX compliance.
The IT Financial Analyst at Cepheid collaborates with IT and finance teams to develop financial models, budgets, and forecasts for IT projects. Responsibilities include analyzing IT expenses, conducting financial analyses, supporting IT decision-making, and negotiating contracts. The role also involves compliance with financial regulations and presenting financial reports to senior management.
As an Assistant Manager in Commercial Finance at Cepheid, you will manage the finance function in India, including accounting, audits, revenue recognition, credit control, and collections. You will ensure compliance with US GAAP and I GAAP, oversee Accounts Receivable, facilitate effective stakeholder communication, and document processes while supporting the commercial team.
The HR Specialist at Cepheid is responsible for onboarding, offboarding, benefits administration, policy creation, and process improvement across the entire associate life cycle. Collaborating with HR teams and cross-functional partners, this role supports new associate onboarding and maintains accurate associate data in Workday while ensuring compliance with local labor laws.
The Senior Scientist I will design and develop real time PCR and RT-PCR assays, evaluate and optimize assay procedures, and conduct analytical studies to ensure the technical feasibility of diagnostics for infectious diseases. This role includes managing experiments, guiding junior colleagues, and maintaining compliance with FDA and ISO standards.
The Regional Marketing Manager will execute commercial marketing strategies in Hong Kong, Taiwan, and Macau, focusing on demand generation and sales enablement activities. Responsibilities include managing product launches, organizing regional events, collaborating with digital marketing partners, and reporting on marketing KPIs while overseeing local budgeting and forecasts.
The EMEA Sr EHS Engineer at Cepheid develops and implements EHS programs, ensures compliance with health and safety regulations, leads improvement initiatives, conducts investigations, and performs inspections to mitigate risks within the EMEA region.
The Commercial Leader will be responsible for leading Cepheid Business in Thailand, focusing on the private sector, defining strategy, and building a strong cross-functional team. Responsibilities include market segmentation, strategic vision, business management, forecasting, pricing, and contract negotiations. The candidate must have at least 12 years of sales management and marketing experience in the healthcare industry.
The Senior Technical Writer is responsible for managing the publication and translation of product labeling for Cepheid’s Xpert tests and GeneXpert systems. This includes creating, editing, formatting, and publishing regulatory-compliant documents while collaborating with cross-functional teams and ensuring document accuracy and adherence to style guides.
The Executive Assistant will support three executives at Cepheid, managing complex schedules, coordinating meetings and events, generating executive-level presentations, and overseeing travel arrangements. Strong communication skills and proficiency in Microsoft Office are essential for success in this dynamic role.
The VP of Product Innovation Management will lead the development and execution of a product innovation strategy at Cepheid. Responsibilities include overseeing the product innovation roadmap, conducting market research, partnering with R&D and regulatory teams, and leading a team of Product Innovation Managers to foster a culture of creativity and collaboration.
The Payroll Supervisor EMEA oversees payroll processing, ensuring compliance and accuracy, while managing relationships with internal departments. This role involves monitoring payroll operations, accounting, reporting, and supporting process improvements. The supervisor also provides guidance and handles escalated issues, contributing to operational excellence in payroll services.