Jobs at Cellebrite

Provide technical customer support for Cellebrite SaaS solutions via phone, email, and chat. Troubleshoot browser-based application issues on Windows workstations, manage cases in CRM, meet SLAs/KPIs, collaborate with internal teams, and maintain high CSAT through clear communication and timely resolution.

Provide remote technical support for Cellebrite solutions: troubleshoot software issues, manage cases via CRM, communicate with customers, meet SLA/KPI, collaborate with internal teams, and maintain high CSAT.

Provide remote technical support for Cellebrite software to Americas customers via phone, email, and chat; troubleshoot issues, manage CRM cases, meet SLAs/KPIs, collaborate with internal teams, and maintain high CSAT.

Provide remote technical support for Cellebrite software to Americas customers via phone, email, and chat. Troubleshoot and resolve issues, manage cases in CRM, meet SLA/KPI targets, collaborate with internal teams, and maintain high customer satisfaction. Support spans Windows, networking, mobile OS and SaaS environments.

Sell and expand Cellebrites investigative and cybersecurity portfolio across Latin America. Build pipeline, lead complex enterprise sales cycles, develop trusted advisor relationships with security, risk, compliance and investigations leaders, forecast accurately, and represent the company at customer and partner events. Meet or exceed annual targets.

Work on LLMs and agentic AI within Cellebrite's Forensic Research Group to design, prototype, and productionize AI systems. Build and evaluate RAG pipelines, vector search, agent orchestration, and AI evaluation; implement observability and production feedback loops for forensic analysis across mobile and cloud data sources.

The Product Marketing Manager - AI will create and execute marketing plans, develop messaging, manage content creation, and collaborate with cross-functional teams while focusing on AI-powered solutions for public safety and digital forensics.

Leads global procurement and strategic sourcing across hardware, software, cloud, direct materials, and indirect categories. Owns supplier negotiations, contracts, category strategies, Procure-to-Pay optimization, supplier performance, cost reduction, continuity planning, and global supply-chain risk mitigation. Partners with Engineering, Finance, IT, Marketing, Operations, and other stakeholders while transforming procurement into a strategic function through automation, AI, ERP improvements, and domain expertise. Manages and mentors procurement leaders and teams across global locations.

The Customer Success Manager in EMEA enhances customer engagement and adoption of technologies, analyzes customer data, and collaborates across teams to ensure long-term success and value.

The R&D Manager will lead a development team in creating a GenAI SaaS platform, ensuring execution, feature delivery, and system stability, while maintaining high engineering standards and a collaborative culture.

The role focuses on managing partnerships with Systems Integrators and Defence Primes, driving revenue growth, and supporting the Defence & Intelligence business, including relationship building and alignment with government procurement processes.

Provide L2 technical support for DACH customers: own cases end-to-end, troubleshoot servers, storage, networking, cloud, applications and mobile ecosystems, document tickets, collaborate with sales and engineering, perform remote and on-site support, meet SLAs, and contribute to process and knowledge improvement.

Support global sales enablement programs by coordinating training logistics, maintaining enablement content, tracking certifications and engagement, capturing session notes, producing performance reports, and assisting onboarding and upskilling initiatives.

Act as a technical advisor in pre-sales: lead discovery, design solutions across on‑prem/cloud/hybrid, deliver demos/pilots, advise on integrations/security, partner with sales to drive adoption and account expansion, and represent the company at industry events.

Serve as a technical advisor and pre-sales engineer for Cellebrite in Poland. Lead discovery, design solution architectures, deliver demos/pilots, and drive adoption across on-prem, cloud, and hybrid investigative workflows. Collaborate with sales, product, and customer success while representing the company at events.

Serve as the technical bridge between Corellium and elite security researchers: deliver demos, map reverse-engineering workflows to Corellium APIs, lead PoC evaluations bypassing anti-debugging protections, gather competitive intelligence, and provide product feedback. Requires deep mobile internals, reverse-engineering, scripting, and virtualization knowledge, with frequent travel throughout the Asia Pacific region.

Provide expert technical support, troubleshoot complex issues, manage bug fixes, and improve product processes and documentation.

Act as a trusted technical advisor to customers and account teams: lead discovery, design solution architectures (on‑prem/cloud/hybrid), deliver demos/PoCs, advise on integrations/security/performance, drive value realization across strategic accounts, and coordinate with Sales, Customer Success, Services, and Product. Role supports Nordics from Sweden with frequent travel.

Leads company-wide organizational development and learning practices, including talent processes, leadership development, performance management, succession planning, and career growth. Designs scalable frameworks, AI-enabled solutions, training programs, and toolkits; partners with HR and business leaders; manages cross-functional projects, vendors, budgets, and work plans; and analyzes people data to improve organizational effectiveness and talent outcomes.

Monitors and responds to security events, investigates incidents, tunes and creates SIEM detection rules, performs threat hunting and vulnerability management, and develops security automation. The analyst generates security reports, documents incidents, supports response and disaster recovery planning, advises on security improvements, and conducts internal and external audits. The role requires expertise in SIEM, playbook implementation, threat hunting, MITRE ATT&CK, multi-cloud environments, network and endpoint security, and incident response reporting.