Jobs at CCC Intelligent Solutions

Analyze financial and operational data for Finance and executive leadership. Maintain dashboards, reports, and financial-system data governance; support monthly operating reviews, Board reporting, and investor relations materials. Reconcile source-system inconsistencies, perform ad hoc corporate analysis, and explain findings clearly. Partner with FP&A, Accounting, and Operations to automate manual processes and build reusable tools, queries, and documentation.

Own end-to-end product experiences across complex, regulated, data-intensive environments. Design scalable workflows for diverse personas, partner with product, engineering, research, and data teams, use AI-enabled tools for discovery and prototyping, facilitate workshops, and advocate for design decisions with stakeholders and executives. The role requires strong user-centered design, systems thinking, communication, storytelling, customer research, and a portfolio demonstrating measurable outcomes.

Supports enterprise financial applications across billing, collections, accounts receivable, and revenue recognition. Translates business needs into system requirements, configures workflows and integrations, validates data, coordinates testing and releases, troubleshoots production issues, and maintains process documentation. The role also supports reporting, reconciliations, financial close activities, and continuous improvements across order-to-cash and record-to-report processes.

Acts as a liaison between business stakeholders and IT to elicit, analyze, document, prioritize, and validate requirements for enterprise Salesforce projects. Designs current and future-state processes, performs gap analyses, supports Salesforce configuration, and coordinates solution delivery, testing, adoption, and reporting. Partners with teams to identify AI use cases using Einstein and Agentforce, promotes governance and data quality, develops Tableau and CRM Analytics dashboards, tracks project risks, and communicates progress to stakeholders.

Build customer success and product adoption among collision repair facilities and dealerships. Provide onsite and remote support, onboarding, product training, performance coaching, and best-practice guidance. Identify territory growth and add-on sales opportunities while collaborating with sales and implementation teams. The role requires knowledge of collision repair and dealership operations, strong communication and presentation skills, CRM and MS Office proficiency, and extensive overnight travel across the Des Moines and Quad Cities areas.

Leads strategy, architecture, reliability, modernization, and operations for enterprise database platforms across SQL Server and cloud environments. Responsibilities include technical leadership, database design and optimization, automation, performance tuning, upgrades, migrations, disaster recovery, security and compliance, incident response, and mentoring database engineers. Partners with Engineering, SRE, DevOps, Architecture, and Product teams to deliver highly available, scalable, and operationally efficient database services.

Own the strategy, roadmap, commercial case, and launch of a zero-to-one agentic AI product line for auto insurance claims. Define agent autonomy, human oversight, safety guardrails, evaluations, escalation paths, and audit trails. Validate workflows with senior insurance executives, build customer-facing pitches and pricing, partner with sales and marketing, and develop working agents alongside engineers. Establish adoption hypotheses, value propositions, and kill criteria while operating effectively in regulated, ambiguous enterprise environments.

Manage and grow a portfolio of client accounts as a trusted advisor: drive upsell/cross-sell, develop account plans, build pipeline, execute sales plays, ensure retention and value realization, collaborate with delivery/product teams, carry an annual ACV quota, and travel to clients and Chicago HQ.

Own the full sales cycle for CCC’s growth products, from outbound prospecting and discovery through negotiation and close. Build pipeline within existing insurance carrier accounts, identify buyers, create demand, achieve revenue quotas, and maintain accurate Salesforce forecasts. Partner with Client Partners, Solutions Engineers, and Client Success while becoming a product and competitive landscape expert. The role requires selling complex enterprise SaaS platforms in fast-paced, multi-stakeholder environments.

Own the strategy, roadmap, architecture, and commercialization of an AI-driven outbound subrogation platform. Responsibilities include customer research, feature prioritization, ROI and adoption measurement, collaboration with engineering and data science, AI capability development, sales enablement, and enterprise customer engagement. The role requires building or relaunching products, shipping data-intensive solutions, supporting sales cycles, and operating as a hands-on product builder in a regulated industry.

Leads the centralized GTM Enablement Center of Excellence, establishing strategy, governance, role-based onboarding, seller readiness, sales methodology, tool adoption, content standards, and change management. Partners with Sales, RevOps, Marketing, Product, Customer Success, Learning, Analytics, and Systems teams to improve seller productivity, field execution, process adoption, ramp time, pipeline quality, and revenue outcomes. Builds scalable operating models, measurement frameworks, and reinforcement mechanisms for commercial teams.

Design, deploy, and manage secure, scalable cloud platforms across Azure and AWS for AI and machine learning applications. The role focuses on infrastructure as code, CI/CD, observability, Kubernetes, security tooling, reliability, cost optimization, and operational excellence. The engineer partners with development and ML teams, mentors engineers, resolves critical production issues, leads cross-functional initiatives, and participates in an on-call rotation.

Advises automotive repair clients on accounting, financial management, and operational improvements. Assesses workflows and financial statements, identifies process gaps, designs future-state processes, develops action plans, tracks KPIs, delivers training, and leads implementation and continuous improvement. Presents recommendations to client and internal stakeholders while supporting adoption, performance improvement, retention, and renewal. Requires nationwide travel of up to 75%.

Lead client-facing pre-sales engagements for Auto Physical Damage solutions. Conduct carrier process reviews, map claims workflows, identify pain points, recommend solutions, deliver tailored demonstrations, create executive presentations, and support technical discovery throughout the sales cycle. Collaborate with Sales, Product, Marketing, Client Success, and Implementation teams to align client needs, product capabilities, and implementation expectations.

Leads strategic technology partnerships, establishing governance frameworks, KPIs, performance reporting, and executive engagement models. Evaluates partner capabilities, commercial value, risk, and contractual commitments; drives escalations, value realization, and measurable business outcomes. Coordinates Product, Technology, Security, Finance, Procurement, and external partners to align capabilities with technology priorities, optimize vendor relationships, reduce redundancy, and identify opportunities involving cloud and AI technologies.

Manages OEM customer relationships, certified repair networks, onboarding, renewals, program launches, issue resolution, reporting, and performance reviews. Develops service strategies, drives retention and product adoption, supports expansion opportunities, and coordinates with account, product, technology, and customer support teams. Facilitates executive meetings, translates customer feedback into improvements, and communicates network initiatives to OEM dealers and field representatives. Requires four days onsite in Costa Mesa as designated by the customer.

Build proactive talent pipelines for complex and hard-to-fill roles across business functions. Use talent mapping, competitive intelligence, LinkedIn Recruiter, Boolean search, direct outreach, referrals, and market research to identify and engage passive candidates. Screen prospects, maintain accurate pipeline data, advise recruiters and hiring leaders using talent-market insights, and improve sourcing strategies through analytics and emerging technologies. Partner with stakeholders, provide candidate updates, and mentor recruiters and peers on advanced sourcing practices.

Lead commercial growth and GTM for Automobile Physical Damage (APD) solutions, owning revenue and adoption targets. Drive enterprise sales, build and scale a specialist APD sales team, partner cross-functionally with Product, Engineering, Marketing, and Customer Success, and strengthen executive client relationships to deliver measurable cost, accuracy, and cycle-time improvements.

The Director of Account-Based Marketing will build and lead CCC’s ABM function, defining its strategy, operating model, playbook, processes, team structure, and measurement framework. The role develops personalized account programs, partners with Sales and cross-functional leaders to drive account growth, and translates account intelligence into actionable strategies. Responsibilities include recruiting and developing the team, aligning executive stakeholders, measuring engagement and revenue impact, and scaling ABM into a strategic growth engine.

Lead people analytics strategy and delivery of dashboards, reporting, and insights. Partner with HR and business leaders to analyze hiring, retention, diversity, engagement, and org health. Ensure HR data integrity and governance across systems, build executive-ready visualizations, and apply statistical and predictive methods to inform workforce planning and talent strategies.