Jobs at CCC Intelligent Solutions

Manages OEM customer relationships, certified repair networks, onboarding, renewals, program launches, issue resolution, reporting, and performance reviews. Develops service strategies, drives retention and product adoption, supports expansion opportunities, and coordinates with account, product, technology, and customer support teams. Facilitates executive meetings, translates customer feedback into improvements, and communicates network initiatives to OEM dealers and field representatives. Requires four days onsite in Costa Mesa as designated by the customer.

Supports the AI Enablement team by developing microservices, dashboards, user interfaces, deployment and monitoring automations, and MLOps/DevOps tools. Collaborates with machine learning engineers, data scientists, and infrastructure teams to improve model development pipelines and application performance. Responsibilities include software design, testing, release management, project ownership, and applying data science, machine learning, and optimization techniques to real-world problems.

Advises automotive repair clients on accounting, financial management, and operational improvements. Assesses workflows and financial statements, identifies process gaps, designs future-state processes, develops action plans, tracks KPIs, delivers training, and leads implementation and continuous improvement. Presents recommendations to client and internal stakeholders while supporting adoption, performance improvement, retention, and renewal. Requires nationwide travel of up to 75%.

Work with the AI Transformation Engineer to design, prototype, and deliver AI-powered tools and automations using LLMs, RAG, AI agents, and integrations. Build APIs, test and improve AI-generated code, research emerging AI technologies, and collaborate with cross-functional teams to create internal solutions that drive efficiency.

Administer and optimize Workday Financial Management and Adaptive Planning, including configuration, business processes, security, reporting, integrations, data flows, and troubleshooting. Partner with Finance, FP&A, IT, HR, vendors, and business stakeholders to support budgeting, forecasting, workforce planning, system releases, testing, governance, and continuous improvement.

Build proactive talent pipelines for complex and hard-to-fill roles across business functions. Use talent mapping, competitive intelligence, LinkedIn Recruiter, Boolean search, direct outreach, referrals, and market research to identify and engage passive candidates. Screen prospects, maintain accurate pipeline data, advise recruiters and hiring leaders using talent-market insights, and improve sourcing strategies through analytics and emerging technologies. Partner with stakeholders, provide candidate updates, and mentor recruiters and peers on advanced sourcing practices.

Manage customer adoption and value realization of CCC SaaS solutions by building trusted relationships, driving product utilization, analyzing usage data, leading success plans and business reviews, supporting renewals and growth, and partnering cross-functionally to improve outcomes.

Lead commercial growth and GTM for Automobile Physical Damage (APD) solutions, owning revenue and adoption targets. Drive enterprise sales, build and scale a specialist APD sales team, partner cross-functionally with Product, Engineering, Marketing, and Customer Success, and strengthen executive client relationships to deliver measurable cost, accuracy, and cycle-time improvements.

Analyze financial and operational data for Finance and executive leadership. Maintain dashboards, reports, and financial-system data governance; support monthly operating reviews, Board reporting, and investor relations materials. Reconcile source-system inconsistencies, perform ad hoc corporate analysis, and explain findings clearly. Partner with FP&A, Accounting, and Operations to automate manual processes and build reusable tools, queries, and documentation.

The Director of Account-Based Marketing will build and lead CCC’s ABM function, defining its strategy, operating model, playbook, processes, team structure, and measurement framework. The role develops personalized account programs, partners with Sales and cross-functional leaders to drive account growth, and translates account intelligence into actionable strategies. Responsibilities include recruiting and developing the team, aligning executive stakeholders, measuring engagement and revenue impact, and scaling ABM into a strategic growth engine.

Lead people analytics strategy and delivery of dashboards, reporting, and insights. Partner with HR and business leaders to analyze hiring, retention, diversity, engagement, and org health. Ensure HR data integrity and governance across systems, build executive-ready visualizations, and apply statistical and predictive methods to inform workforce planning and talent strategies.

Support month-end close by preparing and posting journal entries in Workday Financial, maintain balance sheet reconciliations, prepare accruals and variance analyses, assist audits and SOX compliance, and provide ad hoc financial reporting and reconciliations.

Lead earned media and crisis communications for a B2B technology company, manage PR agency and analyst relations, build spokesperson readiness, drive thought leadership and media measurement, and coordinate external messaging with content, internal comms, and marketing.

Lead and transform enterprise product design into a strategic, AI-forward function. Build scaling design systems, partner with Product and Engineering, increase customer prototyping and experimentation, and grow a large design organization to improve adoption, consistency, and business outcomes.

This role involves leading a team in managing the CCC data platform, overseeing database engineering, vendor relationships, and operational objectives while leveraging AI to enhance efficiency.

Design, develop, test, and maintain rule-based applications and decision services. Support ILOG JRules/IBM ODM development, migration, and modernization. Collaborate with product, architecture, QA, and business teams to translate requirements, implement solutions, perform testing, troubleshoot production issues, and document rule implementations.

Lead and build a centralized Revenue Analytics function: set analytics strategy, data governance, and data engineering; deliver dashboards, forecasts, and predictive insights; enable cross-functional decision-making; hire and develop the analytics team; and drive measurable value during a commercial transformation.

Manage and grow a portfolio of client accounts as a trusted advisor: drive upsell/cross-sell, develop account plans, build pipeline, execute sales plays, ensure retention and value realization, collaborate with delivery/product teams, carry an annual ACV quota, and travel to clients and Chicago HQ.

Define and execute pricing and monetization strategies for AI-powered SaaS products. Build pricing models, run experiments, analyze market and competitive data, partner cross-functionally, support launches, and drive revenue, margin, and pricing governance across subscription, usage, and outcome-based models.