Cash App
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Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Quality Assurance Specialist will conduct quality evaluations, deliver insights for improvement, monitor compliance, and assist in quality management processes.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Join the Disputes Team to develop customer-facing transaction dispute solutions, ensuring reliability and operational effectiveness while fostering team collaboration.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Manage compliance for the Cash App Families product, providing guidance, designing controls, and advising on legal obligations related to teen financial services.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Assist Cash App customers with risk-related inquiries, investigate dispute claims, and maintain compliance with regulations while providing excellent support.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Fraud Analyst collects and analyzes data to detect trends and anomalies in financial behaviors, aiding in fraud prevention and risk management efforts.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Workforce Management Analyst will support large contact centers by managing metrics, reporting, and collaborating across teams for strategic workforce solutions.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Analyze large data sets to identify fraud trends and collaborate with various teams to enhance Cash App's fraud prevention processes.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Support executives through calendar management, travel arrangements, and administrative tasks, ensuring efficient operations and team effectiveness.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Lifecycle Marketing Associate will develop and execute marketing campaigns, run strategic experiments, analyze data, and manage multiple projects while enhancing customer engagement and trust in Cash App.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead the Advanced Support Escalations function for Cash App, focusing on operational strategy, cross-team collaboration, and team development to enhance customer support and decrease escalations.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead strategic quantitative market research efforts, including audience segmentation and market analysis, while applying advanced statistical methods and leveraging AI tools.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead the Growth Marketing analytics team, manage a large marketing budget, and conduct data-driven analysis to shape GTM strategies.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead the disputes and scams platform at Cash App, collaborating across teams to enhance trust, compliance, and resolution for users.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead the creative strategy and execution for performance marketing, driving customer acquisition and engagement through compelling digital content and A/B testing.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead the Lending Product backend team at Cash App, driving vision and strategy, mentoring engineers, and improving credit products for customers.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead the Lending Product backend engineering team at Cash App, focusing on delivering impactful credit products and managing complex systems while mentoring engineers and collaborating with cross-functional teams.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead Workforce Optimization team, develop strategies, enhance scheduling, real-time management, and data-driven solutions to optimize operations and improve workflows.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Manage a team of frontline specialists, ensuring operational excellence, strategic oversight, and high customer service standards in brokerage operations.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Investing Complaints Specialist investigates and resolves high-sensitivity customer complaints, ensuring compliance with regulations, analyzing complaint trends, and collaborating with teams to improve processes.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Responsible for defining product strategy and managing product teams to enhance customer support experience while ensuring cross-functional alignment.
