Jobs at Cash App

The Senior Technical Account Manager will act as a technical partner to Cash App Pay and Afterpay merchants, optimizing integrations and ensuring growth through collaboration and technical solutions.

The role involves managing technical accounts for Cash App Pay and Afterpay, resolving integration issues, driving merchant success, and improving commercial outcomes through a hands-on technical approach.

The Program Manager will champion AI and automation within a regulatory framework, identify opportunities for efficiency, manage a roadmap of initiatives, and enhance program management tools while collaborating with various teams.

Senior individual contributor building and maintaining underwriting and credit decisioning ML systems for Cash App Borrow and Afterpay. Responsibilities include feature engineering, model training, calibration, experimentation, deployment, monitoring, and portfolio-level analysis. Collaborate with cross-functional teams to align models with business and regulatory goals and develop AI-native engineering workflows and governance for reliable, auditable model development.

Lead the sponsor bank partnership for Cash App Card; ensure compliance, manage relationships, and optimize program execution for financial products.

Senior individual-contributor program manager owning issuer and processor partner relationships end-to-end. Drive partner onboarding, technical integration, BIN setup, compliance, SLAs, incident response, and launch readiness while coordinating Product, Engineering, Legal, Compliance, and Operations to deliver scalable card experiences.

Lead high-severity incident responses across Block, coordinating cross-functional teams to contain, remediate, document, and report incidents, and drive post-incident reviews to improve preparedness and resilience.

As a Senior Solutions Engineer at Block, you'll lead partner integrations, support sales, design technical solutions, and collaborate with cross-functional teams to enhance product offerings.

The role involves supporting integration and sales of Square's Developer Platform, collaborating with partners, and advising on solutions for sellers.

Lead the global Technical Account Management team for Cash App Pay, Afterpay, and Clearpay, driving merchant growth and retention through technical partnerships and strategic initiatives.

The Front Office Brokerage Operations Lead manages the operations team, ensuring compliance with FINRA regulations, and oversees customer experience and operational efficiency.

Graduate research interns will own end-to-end projects developing customer world models and proactive intelligence. Work spans representation learning, foundation models, reinforcement learning, agentic decision systems, and evaluation. Tasks include designing methods, running experiments, publishing findings, and potentially shipping models into production to impact customer-facing products.

Graduate research internship to own end-to-end research on Customer World Models and proactive intelligence: design representations, develop methods (foundation models, RL, causal reasoning, agentic systems), run experiments, publish, and help ship ML systems that anticipate and act on customer needs.

The Global B2B Growth Marketing Lead will oversee B2B marketing strategies, manage teams focused on demand generation and lifecycle marketing, and collaborate across departments to enhance engagement and growth initiatives.

The Regulatory Program Owner oversees compliance functions for Cash App Investing, ensuring regulatory obligations are met while using AI tools to enhance processes.

Design, build, and operate production ML decision systems to detect and prevent payment fraud, account takeover, identity abuse, merchant/marketplace risk, scams, and other adversarial activity. Own end-to-end production lifecycle: data contracts, low-latency inference, batch scoring, feature quality, deployment, monitoring, incident response, rollback, and feedback loops. Develop AI-assisted workflows and reusable decision capabilities while partnering with modelers, product, compliance, and operations.

Design, build, and deploy transformer-based ML and LLM systems to automate risk investigations and decisioning. Own end-to-end pipelines (data ingestion, prompt tuning, orchestration, productionization, monitoring) and collaborate with product, engineering, and operations to deliver copilot/autopilot workflows that improve analyst productivity and eliminate manual reviews.

Design, build, and operate production ML signal systems—ranking, retrieval, recommendations, propensity, and next-best-action—covering feature/candidate generation, serving, experimentation, monitoring, and feedback. Define signal contracts (freshness, provenance, confidence), evaluate long-term impact (trust, fairness, compliance), and partner across product, data, and risk teams to deliver reusable customer-intelligence capabilities.

As a Product Manager for GTM Automation, you will lead strategies for AI-powered products, identify automation opportunities, and collaborate across teams to optimize workflows and improve efficiency.

Lead the delivery of ML initiatives, define roadmaps with cross-functional teams, and develop ML models for conversational agents and smart tools, enhancing customer support.