Jobs at Cash App

Design, build, and operate production ML decision systems to detect and prevent payment fraud, account takeover, identity abuse, merchant/marketplace risk, scams, and other adversarial activity. Own end-to-end production lifecycle: data contracts, low-latency inference, batch scoring, feature quality, deployment, monitoring, incident response, rollback, and feedback loops. Develop AI-assisted workflows and reusable decision capabilities while partnering with modelers, product, compliance, and operations.

Design, build, and operate production ML signal systems—ranking, retrieval, recommendations, propensity, and next-best-action—covering feature/candidate generation, serving, experimentation, monitoring, and feedback. Define signal contracts (freshness, provenance, confidence), evaluate long-term impact (trust, fairness, compliance), and partner across product, data, and risk teams to deliver reusable customer-intelligence capabilities.

Design, build, and deploy transformer-based ML and LLM systems to automate risk investigations and decisioning. Own end-to-end pipelines (data ingestion, prompt tuning, orchestration, productionization, monitoring) and collaborate with product, engineering, and operations to deliver copilot/autopilot workflows that improve analyst productivity and eliminate manual reviews.

Lead the delivery of ML initiatives, define roadmaps with cross-functional teams, and develop ML models for conversational agents and smart tools, enhancing customer support.

As a Product Manager for GTM Automation, you will lead strategies for AI-powered products, identify automation opportunities, and collaborate across teams to optimize workflows and improve efficiency.

As a Senior Machine Learning Engineer in Model Risk Management, you will evaluate and validate models that assess risk in lending and fraud, ensuring their robustness and reliability. You will collaborate with model owners, tackle model challenges, and build evaluation tools critical for understanding model performance.

Own end-to-end subsidiary governance reporting across 11 regulated entities: design cadence, coordinate with MLROs and compliance leads, synthesize cross-entity intelligence, produce Board-quality governance materials, maintain reporting templates, and identify capability gaps for prioritization.

The Staff Software Engineer will lead technical strategies for the Cash App Banking team, overseeing architectural decisions, mentoring engineers, and developing financial products that improve customer banking experiences.

As a Staff Software Engineer, you will lead technical strategies, drive architectural decisions, mentor engineers, and develop consumer banking solutions using various technologies.

As a Staff Software Engineer for Cash App Banking, you will lead technical strategies, influence architecture decisions, and mentor engineers to enhance consumer banking features.

The role involves designing technical solutions for merchant integrations, collaborating with teams, and providing technical guidance, requiring extensive customer-facing experience.

As an Engagement Marketing Manager, you'll lead customer activation and habituation strategies, run experiments, collaborate cross-functionally, and drive growth using data analysis and AI tools.

Design, build, and operate high-throughput, fault-tolerant ledger and settlement systems of record. Develop durable ledgering APIs, emit trusted finance data, maintain SLOs, debug production, lead projects, mentor engineers, and collaborate with product, finance, and treasury stakeholders.

Design, build, and operate high-throughput, fault-tolerant ledger and settlement systems of record. Develop durable ledgering APIs, settlement orchestration, and treasury automation. Ensure data contract integrity for downstream finance, run production systems to SLOs, debug multi-layer issues, lead and mentor engineers, and use AI tooling to reduce operational toil.

Lead end-to-end data science for lending products: define measurement frameworks, analyze experiments and cohorts, evaluate risk and model performance, use AI tools to accelerate analysis, build reusable tooling, and mentor junior scientists while partnering with product, engineering, and risk stakeholders.

Lead end-to-end data science for lending products: define measurement frameworks, analyze customer and risk data, design experiments, monitor model and policy performance, and build reusable tooling. Use AI tools and agent workflows to accelerate analysis, mentor junior scientists, set technical standards, and partner with product, engineering, and risk to drive product and business decisions.

Lead end-to-end data science for lending products: define metrics, run experiments, build measurement systems, evaluate model and policy performance, use AI tools to accelerate analysis, and mentor the team while partnering with product, engineering, and risk stakeholders to drive credit product decisions.

As a Senior Software Engineer on the Cash App Banking team, you will lead the design, execution, and delivery of banking features, collaborating across teams to enhance the user experience.

As a Senior Software Engineer on the Cash App Banking team, you'll design, execute, and deliver banking system features while driving architectural improvements and mentoring teammates.

Lead software design and development for Cash App Banking features, collaborating with teams to innovate financial products and improve system architecture.