Jobs at Cash App

Leads a team of five outbound business development representatives generating SMB and mid-market merchant pipeline. Responsibilities include hiring, onboarding, coaching, performance management, outbound strategy, messaging, account targeting, and cross-functional collaboration with sales, marketing, CRM, and strategy teams. The role also requires using data, AI capabilities, and modern sales technology to improve team performance and operations.

Own federal and state tax software updates from research through launch. Translate tax law changes into product requirements, calculations, UI, documentation, PDFs, e-file/XML, and test scenarios. Review targeted code changes, collaborate with engineering and quality teams, conduct regression and launch testing, and resolve filing defects and rejections with tax agencies and internal partners.

Build and operate production machine learning systems for ranking, retrieval, recommendations, search, propensity, churn, lifecycle intelligence, and next-best-action decisioning. Design reliable signal contracts with freshness, provenance, confidence, and calibration guarantees. Lead experimentation, monitoring, feedback loops, and impact evaluation focused on fairness, trust, risk, compliance, and long-term engagement. Partner across product, growth, data, platform, modeling, risk, and compliance teams.

Originate and lead brand platforms, repositioning efforts, and campaign ideas from concept through activation. Shape creative briefs, maintain brand coherence across products and media, and direct designers, writers, and production partners. Set creative standards while remaining hands-on, collaborate with marketing, product, partnerships, and cross-functional leadership, and identify cultural shifts to inform impactful work.

Build and maintain backend systems powering Cash App Taxes, including federal and state tax logic and e-file submission. Translate complex tax requirements into reliable, scalable, well-tested software; create tools enabling safe contributions; make architectural decisions; and improve accuracy, performance, security, deployment, and documentation. Collaborate with tax specialists, product, QA, cloud platform, design, customer care, and other teams while applying AI coding tools and best practices.

Build and operate a scalable data platform supporting warehousing, orchestration, business intelligence, governance, and agentic workflows. Develop Python services, Terraform infrastructure, and developer tools for petabyte-scale data. Partner with data practitioners and product teams, establish security and reliability patterns, set technical direction, improve engineering standards, and mentor engineers.

Owns end-to-end reconciliation and financial reporting across card networks, banks, processors, and internal ledger data. Designs SQL-based reporting, dashboards, exception queues, metrics, controls, and automated solutions; investigates discrepancies, improves data pipelines, supports month-end close and audits, and partners with Finance, Accounting, Treasury, Tax, Compliance, Engineering, and Product. Mentors analysts and drives process improvements, automation, and responsible AI adoption.

Own complex Banking design initiatives end to end, creating zero-to-one financial product experiences and improving existing products. Set the design quality bar, shape product vision and strategy, prototype with AI and emerging tools, and translate financial and regulatory complexity into clear experiences. Partner with Product, Engineering, Risk, Compliance, and Research while extending design systems and mentoring designers through critique, feedback, and hands-on example.

The Regulatory Program Owner oversees compliance functions for Cash App Investing, ensuring regulatory obligations are met while using AI tools to enhance processes.

Lead design and optimization of data models and pipelines for compliance and risk; standardize metrics and documentation; build data quality, lineage, and monitoring (including AI agents for automation); manage ETL scheduling, on-call pipeline support, and collaborate with product and non-technical partners to translate business needs into automated, production-ready data solutions.

Build and deploy agentic and generative AI copilot and autopilot systems for risk and compliance automation. Own end-to-end ML systems, including data integrations, prompt tuning, orchestration, evaluation, productionization, monitoring, and transformer-based model development. Collaborate with product, engineering, platform, and operations teams to improve fraud detection and analyst productivity. Drive strategic roadmaps and cross-functional programs with significant business impact.

Build and own foundational Android platform infrastructure, shared libraries, frameworks, architecture, observability, performance tooling, and developer experience systems. Lead AI-native engineering practices, evaluate AI development tools, drive cross-organizational technical initiatives, mentor engineers, and establish scalable Android standards. Collaborate across mobile, web, backend, product, design, and leadership teams to improve engineering velocity and customer experiences.

Build and own foundational Android platform infrastructure, shared libraries, frameworks, architecture, observability, and performance tooling used across Cash App. Lead cross-organizational technical initiatives, promote AI-native engineering practices, evaluate AI development tools, mentor engineers, and collaborate across Android, iOS, web, backend, product, and design teams.

Lead the delivery of ML initiatives, define roadmaps with cross-functional teams, and develop ML models for conversational agents and smart tools, enhancing customer support.

As a Product Manager for GTM Automation, you will lead strategies for AI-powered products, identify automation opportunities, and collaborate across teams to optimize workflows and improve efficiency.

As a Senior Machine Learning Engineer in Model Risk Management, you will evaluate and validate models that assess risk in lending and fraud, ensuring their robustness and reliability. You will collaborate with model owners, tackle model challenges, and build evaluation tools critical for understanding model performance.

Own end-to-end subsidiary governance reporting across 11 regulated entities: design cadence, coordinate with MLROs and compliance leads, synthesize cross-entity intelligence, produce Board-quality governance materials, maintain reporting templates, and identify capability gaps for prioritization.

The Staff Software Engineer will lead technical strategies for the Cash App Banking team, overseeing architectural decisions, mentoring engineers, and developing financial products that improve customer banking experiences.

As a Staff Software Engineer for Cash App Banking, you will lead technical strategies, influence architecture decisions, and mentor engineers to enhance consumer banking features.

As a Staff Software Engineer, you will lead technical strategies, drive architectural decisions, mentor engineers, and develop consumer banking solutions using various technologies.