Jobs at CAS

Leads Commercial Operations across forecasting, pipeline and revenue rigor, pricing, renewals, customer agreements, sales planning, territory design, CRM, customer operations, and commercial data. The role partners with sales, finance, HR, marketing, product, and technology leaders; simplifies processes, reduces seller administration, deploys automation, and presents forecasts to executives. It also manages distributed teams, builds a Small Accounts Team, and provides sales leadership across global regions.

Supports scientific content and data solutions by applying scientific expertise, analyzing requirements, documenting workflows, testing solutions, improving processes, and collaborating with scientific, business, operational, and technical stakeholders. The role delivers accurate, scalable, customer-focused content and data outcomes while managing priorities, identifying risks, and driving assigned projects to completion.

Supports scientific content and data solutions by collaborating with scientific, business, operational, and technical stakeholders. Translates requirements into documentation, workflows, user stories, testing activities, and implemented solutions. Analyzes processes, identifies risks and improvement opportunities, and drives deliverables that enhance efficiency, quality, scalability, accuracy, and customer experience.

Supports the implementation and maintenance of quality management systems for scientific curation services. Responsibilities include maintaining QMS documentation, developing measurement frameworks, compiling and analyzing quality data, identifying trends and root causes, coordinating with process owners, tracking quality reviews, communicating findings, and contributing to continuous improvement initiatives. The role requires scientific literacy, business analysis, process documentation, data analysis, and familiarity with ISO 9001 principles.

Own positioning, messaging, value propositions, and go-to-market strategy for scientific solutions. Lead launches, demand-generation programs, content development, customer adoption, performance reporting, and sales enablement. Translate scientific capabilities, customer insights, market intelligence, and technology trends into commercial strategies while aligning Marketing, Sales, Product, and Support teams. Apply generative AI responsibly to research, content, competitive monitoring, and enablement.

Design, develop, and maintain reusable tooling and deployment pipelines; operate and support enterprise tooling, monitoring, and cloud environments; drive automation and reliability improvements; troubleshoot incidents and provide operational support; collaborate with cross-functional teams, mentor junior engineers, and contribute to tooling strategy and process improvements.

Build and maintain CI/CD deployment pipelines and infrastructure automation using Jenkins, Terraform, Ansible, Bash, TypeScript, and AWS. Support development CI environments, troubleshoot releases and pipeline issues, develop reusable automation patterns, and participate in on-call incident response. Collaborate with development and infrastructure teams on sprint planning, process improvements, and operational reliability while adopting emerging tools and technologies.

Administer and optimize enterprise backup, recovery, and storage platforms. Lead recovery testing, validate RPO/RTO requirements, resolve complex incidents, and support disaster recovery for mission-critical systems. Partner with infrastructure, cloud, security, and application teams on hybrid-cloud data protection and cyber resilience. Develop automation, monitoring, runbooks, architecture documentation, and capacity plans while independently managing priorities and communicating risks and customer impacts.

Leads a team of forward-deployed AI engineers delivering production solutions for business functions. Owns AI use-case prioritization, technical quality, governance reviews, champion-network enablement, stakeholder partnerships, and team development. Directs solutions from design through deployment, ensures testing and security standards, coordinates Legal, Privacy, Information Security, and Procurement reviews, and promotes AI adoption through training and ongoing support.

Early-career Scientific AI Engineer in CAS’s rotational TechTAP program. The role applies data science, statistical analysis, machine learning, and AI techniques to scientific and business challenges. Responsibilities include preparing and interpreting structured and unstructured data, designing experiments and prototypes, developing dashboards and data products, evaluating emerging technologies, and communicating recommendations to technical and non-technical stakeholders. Participants also collaborate cross-functionally, support product innovation, and engage in leadership development and mentoring.

People-leadership role managing and growing a team of data scientists and AI engineers building retrieval, extraction, and reasoning systems for scientific discovery products. Focus on hiring, coaching, performance management, team health, cross-team initiatives, and communicating work to stakeholders. Maintain technical fluency in LLMs, RAG, agentic workflows, and evaluation to mentor teams, while partnering with technical leads and product owners.

Administer and govern Microsoft 365 and Microsoft Entra ID platforms, including collaboration services, identity access controls, Conditional Access, PIM, enterprise applications, and identity lifecycle processes. Partner with security and business stakeholders on governance, risk, audit readiness, and service hardening. Resolve complex platform issues, guide engineers, maintain technical documentation, assess changes, and communicate operational and security impacts.

Leads the Americas Strategic Accounts team, owning enterprise account strategy, forecasting, executive relationships, retention, and growth. Coaches senior account managers and customer success leaders, reports account health and risks to senior leadership, partners with Custom Services to develop pipeline, and recruits and develops commercial talent. The role manages complex global enterprise accounts and requires frequent domestic and international travel.

Manages strategic customer accounts by driving retention, upselling, cross-selling, contract value growth, customer satisfaction, and product adoption. Builds relationships with senior decision-makers, develops account strategies, manages sales pipelines and forecasts, resolves customer issues, coordinates global internal resources, and identifies new business opportunities. Requires science-focused sales experience, CRM proficiency, executive communication skills, and willingness to travel up to 25%.

Manage and grow assigned North American accounts while generating new business for CAS scientific information and IP services. Responsibilities include consultative solution selling, prospecting, pipeline development, account retention, cross-selling, contract negotiations, RFP responses, product demonstrations, and executive-level customer engagement. The role collaborates with internal scientific, IP services, product, marketing, and delivery teams to create customized solutions and maintain accurate CRM forecasts.

Supports divisional FP&A through forecasting, budgeting, long-range planning, investment analysis, variance analysis, reporting, and month-end close activities. Builds financial models, dashboards, and reports; reconciles financial data; supports capital and strategic investment planning; ensures accurate GL coding and policy adherence; and provides actionable insights to Finance and business leadership. The role also contributes to process improvements and workflow automation.

Leads the strategy, architecture, roadmap, and organizational scaling of scientific tools and APIs across chemistry, life sciences, materials science, and emerging domains. Manages engineering leaders and senior engineers, budgets, vendors, reliability, data quality, intellectual property protection, and compliance. Partners with Product, science leaders, and executives to sequence investments, establish scalable platform patterns, and ensure operational excellence across a growing multi-domain scientific technology portfolio.

Leads a global sales enablement team responsible for product, solution, consultative selling, Challenger methodology, and AI-enabled workflow enablement. Oversees enablement strategy, content systems, AI skills curation, adoption and behavior-change metrics, launch readiness, training programs, and cross-functional alignment with Sales, Customer Success, Product, Marketing, IT, and RevOps. Manages three to four direct reports and the enablement budget while developing team capability across scientific information services and AI-native commercial tools.

Provides pre- and post-sale technical consulting, product demonstrations, training, and customized instructional materials for scientific information solutions. Collaborates with sales to match customer needs to products, identify expansion opportunities, gather feedback, and communicate product value. Requires chemistry knowledge, strong presentation skills, scientific information expertise, multilingual fluency, rapid learning ability, and willingness to travel.

Develop software applications, services, and systems with an Agile team to enhance CAS products, content pipelines, and business solutions. Collaborate with teammates and product owners to refine development backlogs, build organizational relationships through the intern program, and stay current with technology trends through training. The role is designed for students pursuing technology-related degrees and offers exposure to modern software technologies and practices.