CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 119 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.
CAS is currently seeking a Sales Tech Product Consultant. This position will be remote.
Job Summary:
Responsible for collaborating with Sales staff in an assigned territory by providing pre and post-sale technical training and product consulting to customers worldwide. Also identifies opportunities to grow, retain, cross-sell and penetrate the customer utilizing their expertise in the product and services portfolio. Accountable for preparing and presenting instructional materials in various media for technical training events for user meetings, technical conferences, on-site customer visits, customer meetings via teleconference, and the virtual online product laboratory.
Job Accountabilities:
- Providing technical product demonstrations and training for customers and internal staff
- Development and design of customized training materials to meet customer needs and highlight product features by explaining and demonstrating search techniques using tailored examples.
- Creation and delivery of technical instructions and demonstrations for pre-and post-sale support, workshops, user meetings, technical conferences, and remote or in-person customer meetings
- Evaluation of customer information needs and matching them to appropriate products and services in close collaboration with sales.
- Gathering customer feedback on products, services, or policies and communicating this information to internal partners such as product development and sales
Qualifications:
- A foundational understanding of chemistry with a bachelor’s degree in natural science, advanced degree preferred
- Experience supporting science-related solutions with a strong capacity to articulate application-specific value propositions to address user pain points.
- Preferred: experience with scientific information solutions such as SciFinder and STN; experience in working with patent information; experience with the drug discovery process
- Full fluency in English and in the language of your supporting customers
- Strong presentation skills and ability to communicate and answer questions about product content and relevant scientific information.
- Ability to quickly understand a subject area outside of our comfort zone, Analytical Methods and formulas are products where we have to quickly get an understanding of the science and indexing practices and then develop a search strategy that is relevant for a customer training or prospect demonstration.
- A Fast Learner
- Willingness to travel
CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. EEO/Disabled/Veteran
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in natural science
- Foundational understanding of chemistry
- Experience supporting science-related solutions and articulating application-specific value propositions
- Fluency in English and the language of supported customers
- Strong presentation and communication skills, including answering questions about scientific information
- Ability to quickly understand unfamiliar scientific subject areas and develop relevant search strategies
- Fast learner
- Willingness to travel
- Advanced degree
- Experience with scientific information solutions such as SciFinder and STN
- Experience working with patent information
- Experience with the drug discovery process
- Authorization to work in the United States without current or future employer sponsorship
CAS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CAS and has not been reviewed or approved by CAS.
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Healthcare Strength — Healthcare coverage is described as robust, with medical, dental, and vision plans highlighted as standout aspects that strengthen total rewards.
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Retirement Support — Retirement offerings are portrayed as a notable strength, including a 403(b) and defined-contribution plan with employer contributions reportedly reaching up to 9%.
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Leave & Time Off Breadth — Paid time off, holidays, sick leave, and parental leave are consistently emphasized as part of a broad, supportive leave package.
CAS Insights
What We Do
At CAS, we curate, connect, and analyze scientific knowledge to reveal the unseen connections that inspire breakthroughs. We weave a fabric of discovery that scientific innovators can tap into to stimulate their creativity and accelerate their work. Because when the world turns to science, science turns to CAS. So if you're advancing research, repurposing technology, making strategic decisions, or leading digital R&D initiatives, take a look at our story below to see how partnering with us gets you there faster. A global company based in Columbus, Ohio, CAS employs over 1,400 experts who curate, connect, and analyze scientific knowledge to reveal unseen connections. CAS is a division of the American Chemical Society. Connect with us at cas.org.
