Jobs at Carvana

Evaluates and improves AI-powered customer support agents by analyzing conversation logs, testing prompts, refining knowledge and tools, identifying performance gaps, and recommending model and workflow enhancements. The role partners with Product, Engineering, and Operations leaders, automates recurring support workflows, and helps optimize customer experience, resolution quality, and conversion outcomes.

Supervise an automotive reconditioning production team, manage vehicle movement and repair workflows, achieve production and quality targets, coach associates, enforce safety and procedures, approve defects, and coordinate repair or rejection decisions with the Inspection Center General Manager.

Leads ADESA’s dealer sales strategy by generating business, closing deals, managing sales representatives, and achieving performance targets. The role recruits, coaches, and develops the sales team; builds customer relationships; resolves conflicts; implements sales processes; and ensures consistent execution. Automotive experience is preferred, and the position requires a valid driver’s license and compliance with corporate driving standards.

Stages, receives, organizes, locates, inspects, fuels, and prepares inventory vehicles for transport and delivery. Uses scanning equipment to track vehicle locations, completes inspection reports, maintains lot and workspace areas, and safely operates automatic and manual transmission vehicles. The role requires outdoor work in variable weather, frequent walking and vehicle entry/exit, and adherence to processing and safety standards.

Manages transportation operations at a logistics site, overseeing teams, route schedules, inventory movement, warehouse workflows, safety standards, staffing, communication, and employee development. Requires experience leading people, managing CDL drivers, and working in logistics or supply chain operations. The role involves outdoor and physically demanding conditions, including vehicle, yard, and warehouse environments, with evening, weekend, holiday, and overtime flexibility.

Supports People Operations at a vehicle inspection center through new-hire I-9 verification, orientation, roster and schedule maintenance, communications, and employee engagement events. Coordinates with leadership, vendors, partners, and internal stakeholders, while assisting onsite operations. Requires frequent driving, outdoor work in varied weather, physical activity, a valid driver’s license, and successful background and drug screening.

Oversees transportation operations at a logistics field location, including route scheduling, warehouse and inventory workflows, safety compliance, staffing, communication, coaching, performance management, and succession planning. Coordinates with site leaders and logistics planning teams to resolve operational issues and ensure business goals are achieved. The role may manage CDL drivers and requires flexibility for overtime, nights, weekends, holidays, outdoor work, and physically demanding conditions.

Prepares vehicles for cosmetic paintwork by sanding, masking, taping, bagging, unbagging, tear down, and buffing. Works in a fast-paced vehicle reconditioning environment, uses safety equipment, handles tools and vehicle equipment, and may work mandatory overtime. Requires at least six months of professional automotive prepping experience, physical ability to lift 60 pounds, a valid driver’s license, English proficiency, and successful background screening.

Stages, receives, organizes, inspects, fuels, and prepares inventory vehicles for transport and delivery. Uses scanning devices and mobile technology to track vehicle locations, completes inspection reports, maintains lot and workspace areas, meets processing and safety standards, and safely operates automatic and manual transmission vehicles outdoors in varied conditions.

Leads overall performance of a vehicle inspection and reconditioning center with up to 500 associates across multiple shifts. Oversees production planning, capacity, quality, cost, safety, staffing, leadership development, and continuous improvement. Establishes strategic direction, resolves operational issues, drives lean manufacturing practices, and ensures performance objectives are achieved in a fast-paced production environment.

Stages, receives, organizes, locates, inspects, fuels, and prepares inventory vehicles for transport and delivery. Uses scanning equipment and mobile devices to track vehicle locations, completes inspection reports, maintains lots and workspaces, meets processing standards, and safely operates vehicles in varied outdoor conditions.

Stages, receives, organizes, locates, inspects, fuels, and prepares inventory vehicles for transport and delivery. Uses scanning equipment to track vehicle locations, completes inspection reports, maintains lot and workspace areas, and safely operates automatic and manual transmission vehicles. The role requires outdoor work, physical mobility, variable schedules, and adherence to safety and quality standards.

Supports auto auction lot operations by staging, moving, scanning, and preparing vehicles for sale. Drives tow, service, and forklift vehicles; verifies VINs, mileage, and vehicle details; performs basic readiness tasks such as jump-starting vehicles, adding fluids, and inflating tires. Maintains inventory accuracy, removes personal property, communicates with operations teams, supports customers, and reports safety hazards.

Leads logistics hub operations, including warehouse and transportation activities, team coordination, scheduling, training, KPI monitoring, vehicle inventory processing, shipment audits, EV charging, vendor support, and vehicle staging. Requires frequent driving, physical activity, loader certification, and work in varying weather conditions.

Stages, organizes, inspects, locates, fuels, and prepares inventory vehicles for inbound, outbound, and direct delivery transport. Uses scanning equipment and mobile devices to track vehicles, maintains lot and workspace safety, operates company vehicles, and meets processing and quality standards. Requires outdoor work, frequent vehicle movement, physical mobility, and flexible scheduling.

Oversee transportation and logistics operations across an assigned site, coordinating route schedules, warehouse and inventory workflows, safety compliance, staffing, and team performance. Lead, mentor, and develop employees, including CDL drivers, while ensuring operational goals are met. The role requires physical work in variable outdoor and warehouse conditions, including weekends, holidays, overtime, and extended shifts.

Leads overall performance of a large vehicle inspection and reconditioning center, overseeing production, capacity planning, quality, cost, safety, continuous improvement, and associate engagement. Manages up to 500 associates across multiple shifts, develops leadership talent, monitors operational metrics, resolves performance issues, and ensures lean manufacturing standards are followed. The role also directs hiring, training, feedback, and continuous improvement initiatives in a fast-paced production environment.

Prepare, stage, and process inventory vehicles for transport and delivery using handheld scanners and company vehicles. Perform multi-point inspections, complete inspection reports, maintain lot and workspace, fuel vehicles, and meet safety and quality standards.

Provides front-desk and administrative support for auction operations, assisting customers and vendors, processing registrations, payments, invoices, titles, and confidential documents. Maintains records, databases, shipping accounts, supplies, and filing systems; reconciles P-card transactions; supports collections, SOX audits, and inventory reporting. The role requires strong organization, communication, customer service, data-entry, multitasking, and attention to detail in a fast-paced environment.

Leads full-cycle, high-volume recruiting for Operations teams; manages and develops recruiting staff, drives hiring targets, analyzes recruiting metrics, partners with hiring managers, supports leadership hiring, improves candidate experience, and develops sourcing and hiring strategies. The role is performed onsite five days per week in Carmel, Indiana.