Jobs at Carma

Convert warm inbound leads into vehicle sales through phone, email, and live chat. Responsibilities include discovering customer needs, building trust, managing a sales pipeline, following up, handling objections, negotiating, closing deals, and meeting performance targets. The role suits ambitious early-career sales professionals who are coachable, comfortable learning technology and processes, and available for a rotating roster including weekends.

The Head of Pricing will drive Carma's pricing strategy across all segments, leveraging data analytics to enhance revenue and market competitiveness. Responsibilities include developing pricing governance, presenting insights to leadership, and managing cross-functional collaboration.

As a WHS Manager, you'll oversee health and safety systems, manage incident reporting, conduct inspections, train staff, and foster a safety culture.

The Logistics Manager will establish logistics processes, manage vehicle flow, align departmental needs, optimize fleet efficiency, and lead external partnerships, driving operational success at Carma.

Lead Customer Service, Delivery and Escalations teams on a 12-month contract to define strategy, drive operational improvements, and scale a high-performing customer operations function. Own customer experience strategy, cross-functional process alignment, coaching and development, and operational reporting (NPS, feedback, service performance) to improve customer satisfaction and efficiency.

Lead end-to-end UX for web and mobile, create high-fidelity UI and prototypes, run user research and usability testing, map customer journeys, build and scale design systems, collaborate with Product and Engineering, and experiment with AI tools to improve design workflows.

Entry-level autobody/cosmetic repair role learning alloy wheel restoration, paint and interior touch-ups, and trim repairs. Work in a modern workshop with on-the-job training, following team processes and contributing ideas to improve repairs.

Own and optimize a production section to deliver throughput, quality and flow targets. Monitor workflows, identify and resolve root causes of disruptions, standardize processes, lead and develop floor teams, and escalate system-level roadblocks for resolution.

Lead and scale Carma's sales function by developing strategy, optimising the end-to-end sales journey, using data-driven insights, building team capability, partnering with Marketing, Product and Technology, and driving conversion, deliveries and commercial outcomes while ensuring excellent customer experience.